Liaison officer Work, Jobs in Oldham (with Salaries)

Customer Liaison Officer
MSV Housing Group —Trafford
- £32,442 - £34,725 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Employee assistance programme
- Sick pay
2d
Research Support Officer
The University of Manchester —Manchester
- £32,080 - £36,636 a year
- Hybrid work
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
10d
Veteran Liaison Support Officer (VLSO) Pennine
Walking With The Wounded —Manchester
- £30,720 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Admission Support Officer
STAREDUCATION INT LIMITED —Manchester
- £13 - £15 an hour
- Part-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Front of House Officer
Apleona —Manchester
- £14.50 an hour
- Monday to Friday
- Customer service
- Communication skills
- Employee discount
Landlord Liaison Officer
Salford Council —Salford
- £32,597 - £35,412 a year
- Communication skills
- Negotiation
- Work from home
12d
Tenant Liaison Officer
Liberty —Salford
- £27,976 a year
- Full-time
- Microsoft Excel
- Driving
- IT
Quick apply
5d
Customer Service Adviser (Housing - telephone based)
Connect Housing Association Ltd. —Dewsbury
- £30,660 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Time management
- Annual leave
- Work from home
6d
College Services Manager
Loreto Sixth Form College —Manchester
- £42,081 - £44,203 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Agricultural Liaison Officer
Dalcour Maclaren —Manchester
- Military
- Driving
- Free parking
- Annual leave
Quick apply
Business Services Officer
Highburton CE First Academy —Huddersfield
- £28,598 - £31,537 a year
- Full-time
- Human resources
- In-person
- School
Quick apply
10d
Designated Safeguarding Lead Manager
Blackburn with Darwen Council —Blackburn with Darwen
- £50,269 - £54,495 a year
- Full-time
- Supervising experience
- IT
- School
5d
Graduate Planner
Dalcour Maclaren —Manchester
- Military
- Free parking
- Annual leave
Quick apply
Agricultural Liaison Officers
Dalcour Maclaren —Manchester
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Home School Liaison Officer - Brackenhill Primary School
Kirklees Council —Bradford
- Call to connect
- School
- HTML
Resident Liaison Officer
Guildmore Ltd —Manchester
- Full-time
- Travel
Quick apply
Senior Administration Officer
Salford Council —Salford
- £29,540 - £31,537 a year
- Full-time
- Microsoft Office
- Organisational skills
2d
Security Officer
Samsic UK —Buxton
- £15 - £40 an hour
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
5d
Home School Liaison Officer - Brackenhill Primary School
Calderdale Council —Bradford
- £26,403 - £28,142 a year
- Call to connect
- School
Assistant Workplace Services Manager
Government Property Agency —Manchester
- £36,000 - £39,494 a year
- Full-time
- Customer service
- Salesforce
- English
13d

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Customer Liaison Officer

MSV Housing Group -
Trafford

Apply Now

Job details

Full-time
£32,442 - £34,725 a year
2 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Driving Licence
Customer service
Complaint handling
Microsoft Office
IT
Construction

Full job description

Customer Liaison Officer

Greater Manchester

Hours of Work: 35 per week

Salary: £32,442 - £34,725

At MSV Housing we’re committed to making sure our customers have good quality safe homes and our Customer Liaison Officer’s are key to making this happen.

Our Customer Liaison Officer will play a key role within the Property Care Team, acting as the main point of contact to ensure clear communication, support, and engagement with customers. They will also support the management of complex and disruptive repair projects, including customer decants, while contributing to effective contract delivery from both a customer and operational perspective.

In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.

What do our Customer Liaison Officer do;

Act as the main point of contact for customers during complex repair projects, ensuring consistent communication and support.

Build strong relationships with customers, addressing concerns and providing clear guidance throughout the repair journey.

Support the planning and delivery of repair projects, ensuring customer needs and feedback are reflected in decisions.

Coordinate decanting and relocation arrangements to minimise disruption to customers.

Maintain accurate records and reporting, while educating customers to help prevent recurring issues and improve living outcomes.

What we are looking for;

Relevant qualification (degree/HNC or equivalent) in housing, construction, customer service or similar, with a commitment to continuous professional development.

Proven experience in housing, construction, or property-related roles, including customer service and meeting deadlines.

Strong customer focus, with experience handling queries and complaints professionally and building positive relationships.

Sound knowledge of housing regulations, health and safety standards, and the ability to manage complex situations with strong problem-solving skills.

Highly organised with excellent IT skills (including Microsoft Office) and the ability to work both independently and collaboratively while maintaining accurate records and data.

Full UK Driving License and willingness to travel across Greater Manchester.

We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you’ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy’s candidate pack.

We offer a range of great benefits including:

Essential car user allowance to support you with car running costs

Flexibility on where you work with home working kit provided

33 days holiday per year plus bank holidays, and a holiday a buy scheme.

Company pension scheme with up to 10% matched contributions

Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.

Enhanced sick pay with up to 3 months full pay and 3 months half pay

Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives

Life assurance subject to being a member of our company pension scheme.

Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/

Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.

We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.

If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

Apply Now

Refine Your Search

liaison officer jobs in oldham

Customer Liaison Officer

Research Support Officer

Veteran Liaison Support Officer (VLSO) Pennine

Admission Support Officer

Front of House Officer

Landlord Liaison Officer

Tenant Liaison Officer

Customer Service Adviser (Housing - telephone based)

College Services Manager

Agricultural Liaison Officer

Business Services Officer

Designated Safeguarding Lead Manager

Graduate Planner

Agricultural Liaison Officers

Home School Liaison Officer - Brackenhill Primary School

Resident Liaison Officer

Senior Administration Officer

Security Officer

Home School Liaison Officer - Brackenhill Primary School

Assistant Workplace Services Manager

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