TEAM LEADER
Location: Alltshellach, Onich, Fort William, Invernesshire, PH33 6SA
Contract: Full Time - Permanent
Salary: £13.21 per hour
Live Out or Live In: 3 meals a day, Bills, Laundry and Wifi all included - Ensuite room
Employee Benefits: Equal share of tips paid monthly | Free Uniform | 28 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support | Exclusive discounts on our holidays for you, your friends and family | Annual familiarization visit at any of our country houses for you and your family
What will you be doing:
Working in our Alltshellach Country House we provide a retreat for up to 59 guests who stay with us for guided or self-guided walking tour holidays. Your role will be to support the house managers to manage and supervise the front of house team. You will be involved in inducting new household staff, general administration, ensuring health & Safety and Fire Policies are adhered to and potentially undergo additional training to become a First Aider or Pool Emergency Responder. Our Team Leaders also help preparing guest rooms and public areas, serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Leaders also assist in the preparation of picnic lunches, which our guests' love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together.
About you:
We would love to hear from you if you have these essential skills:
- Experience in a similar, supervisory level role in a busy hotel or guest house
- Good leadership skills and teamwork ethic
- Excellent customer service skills.
- Able to communicate effectively.
- Flexible to work evenings and weekends.
About HF Holidays:
As Britain's only walking holiday co-operative, we are committed to creating meaningful connections through shared experiences in the great outdoors.
With 112 years of history, we bring like-minded people together through more than 260 carefully crafted walking and activity holidays in the UK, Europe, and beyond. We also own and manage16 characterful country houses in the heart of the UK’s best-loved national parks landscapes. Supported by our 500 strong team who are based both remotely and at our Head Office in Hertfordshire as well as our Houses.
Applying:
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process, please contact us on [email protected] and for any other enquires you may have.
