Patient access associate Work, Jobs in Orpington, Gtl (with Salaries)

Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
Assistant Ambulance Practitioner (Apprentice)
London Ambulance Service NHS Trust —London
- £33,262 - £36,027 a year
- Full-time
- English
- Driving
- Computer skills
- Annual leave
3d
Special Projects Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home
10d
Global Health Advisory - Associate
Axmed —London
- Remote
- Master's degree
- Bachelor's degree
- Communication skills
- Annual leave
- Flexible schedule
Founding Product Ops Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home
10d
Senior Associate/Associate, Pricing and Market Access (UK & Selected EU locations)
Parexel —London
- Microsoft Powerpoint
- Doctoral degree
- Data analysis skills
EYFS Learning Support Assistant
GLF Schools —Crawley
- £20,715.94 - £23,914.00 a year
- Full-time
- School
Associate (Clinical Outcome Assessments - COA)
Clarivate —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Master's degree
- Annual leave
- Gym membership
Technology Associate
Megaslice —London
- Full-time
- Remote
- Computer networking
Service Desk Analyst
Kingston and Richmond NHS Foundation Trust —London
- £33,262 - £36,027 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
8d
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
2d
Associate Principal - Mixed Methods Research: Patient Experience - Home-based/Hybrid
IQVIA —London
- Remote
- Doctoral degree
- English
- Master's degree
Research Associate
Imperial College London —White City
- £49,017 - £57,472 a year
- Full-time
- Doctoral degree
- Engineering
- Data analysis skills
2d
Programme Manager
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- £54,000 - £57,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Management
5d
Nursing Associate
Pwc UK —London
- Part-time
- Hybrid work
- Communication skills
Associate Practitioner
Essex Partnership University NHS Foundation Trust —Basildon
- £28,392 - £31,157 a year
- Full-time
- Employee discount
7d
Real World Evidence (Associate Consultant)
Lane Clark & Peacock —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Doctoral degree
- Annual leave
- Employee discount
1d
Associate Director, Resilience Strategic Partnerships – UK
Moderna, Inc. —London
- Full-time
- Master's degree
- Project management
- Agile
- Annual leave
Success Associate (Account Manager)
Tabeo —London
- Remote
- Communication skills
- Annual leave
Consultant (Clinical Outcome Assessment - COA)
Clarivate —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Doctoral degree
- Annual leave
- Gym membership

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Customer Service Associate (Patient Outreach)

Rightangled -
London

Quick apply

Job details

Full-time

Qualifications

Bilingual
French
Spanish
Multilingual
Customer service
English
Communication skills
Dutch
Time management

Full job description

Customer Service Associate (Patient Outreach)About Rightangled

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport and communicate confidently over the phone.
Comfortable working towards targets and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

patient access associate jobs in orpington, gtl

Customer Service Associate (Patient Outreach)

Assistant Ambulance Practitioner (Apprentice)

Special Projects Associate

Global Health Advisory - Associate

Founding Product Ops Associate

Senior Associate/Associate, Pricing and Market Access (UK & Selected EU locations)

EYFS Learning Support Assistant

Associate (Clinical Outcome Assessments - COA)

Technology Associate

Service Desk Analyst

Associate Director- Programme Delivery

Associate Principal - Mixed Methods Research: Patient Experience - Home-based/Hybrid

Research Associate

Programme Manager

Nursing Associate

Associate Practitioner

Real World Evidence (Associate Consultant)

Associate Director, Resilience Strategic Partnerships – UK

Success Associate (Account Manager)

Consultant (Clinical Outcome Assessment - COA)

I want to receive the latest job alerts for patient access associate in orpington, gtl

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