client advisor Work, Jobs in ossett, wyk (with Salaries)

Client Advisor - FTC
Turning Point —Wakefield
- £25,869 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
6d
Sales & Service Advisor
Gallagher —Wakefield
- £27,976 a year
- Full-time
- Sales
- IT
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
Customer Response Advisor
Minster Law —Wakefield
- £23,849.28 a year
- Hybrid work
- Customer service
- Data entry
- Phone etiquette
ELPL Legal Advisor
Minster Law —Wakefield
- £23,849.28 - £25,000.00 a year
- Hybrid work
- Communication skills
Mortgage Advisor
The Mortgage Experts —Ossett
- £60,000 - £100,000 a year
- Remote
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Customer Liasion Advisor
Direct Line Group —Leeds
- Customer service
- Communication skills
- Employee discount
6d
Collections Specialist
DWF —Leeds
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
Trainee Occupational Health Advisor
Optima Health —Leeds
- £36,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Paid training
- Annual leave
12d
Client Service Advisor - Corporate Insurance, Leeds
Aon Corporation —Leeds
- Hybrid work
- Organisational skills
- Communication skills
Personal Wellbeing Mentor
Ingeus UK —Wakefield
- £27,145.00 - £27,145.56 a year
- Full-time
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Financial Advisor Administrator
My Pension Expert —Doncaster
- £28,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Referral programme
Quick apply
11d
Helpdesk Advisor
CBRE —Leeds
- Full-time
- Microsoft Office
- Analysis skills
- Typing
9d
Customer Service Advisor
Fourcourt Eye Limited —Leeds
- £25,350 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
Mortgage Case Manager
Believe Money Group —Doncaster
- From £24,000 a year
- Full-time
- Customer service
- Basic maths
- English
- Gym membership
Quick apply
People & Culture Manager
Legal 500 —Leeds
- Hybrid work
New Business Client Advisor
Marsh —Leeds
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Organisational skills
Parts Advisor - TPX
Stoneacre —Cleckheaton
- Up to £35,000 a year
- Full-time
- Free parking
- Health & wellbeing programme
Quick apply
Client Advisor
Marsh —Harrogate
- Full-time
- Organisational skills
Client Service Advisor (maternity cover)
Equifax —Leeds
- Full-time
- Microsoft Word
- Google Suite
- Customer service
- Sick pay

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Client Advisor - FTC

Turning Point -
Wakefield

Apply Now

Job details

Full-time
£25,869 a year
6 days ago

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Job Introduction

What does it take to become a leading health and social care organisation in the UK? It takes people who can turn lives around every day – providing support and encouragement, delivering innovative services and generally improving life for individuals affected by mental health problems.

An exciting new opportunity has arisen for a Client Advisor who will be based at our Wakefield Office and Talking Shop. You will provide first point of contact for clients and professionals wanting to arrange a referral into service.

Please note that this role is a fixed term contract for 9 Months.

Role Responsibility

Working as part of a small team you will be handling all initial referrals and enquiries into the services from new and existing clients, professionals and staff. Ensuring all contacts are dealt with in a timely, friendly & professional manner, providing a consistently high quality person centred service. The service will provide support through a variety of channels including telephone, email and online referrals.

As a Client Advisor your main responsibilities will be:

To answer high volumes of calls and other methods of contact including email and online referrals.
To carry out the initial triage and screening for new clients who want to make a referral for assessment and treatment.
Respond to calls and email enquiries from existing clients and professionals
To book clients into Treatment appointments – via phone and email
Work with Clients to help and support booking onto our wellbeing workshop and groups.
To process data accurately and sensitively, in accordance with GDPR and best practice
To work closely as a team and with approval from the manager to ensure that the “knowledge base” is accurate and up to date
To update Turning Points Client Record system and other related systems with new information and keeping existing records accurate and up to date.
Identify and escalate as appropriate, priority/risk issues through the appropriate channels
To work towards and exceed performance indicators and service levels set by your manager

The Ideal Candidate

This area of the business is fast paced, challenging and subject to continuous change and development. To be considered for the role you will need to be able to multi task, to remain calm under pressure and to provide consistent and high levels of customer care. It is essential that you have excellent communication skills, both written and verbal, and able to liaise confidently with people at all levels. You will have good organisational skills, and able to adapt to meet the need of the client. A good understanding of Microsoft Office, Excel and spread sheets is essential.

Previous experience of working within a customer service environment or contact centre is desirable however we will equally consider applications from individuals who have previous experience working in service focused on health and social care. This is a great opportunity for an individual who is looking to start or progress their career within a leading health and social care environment.

You will be required to work on a 7 day rota basis between the hours of 8:00-20:00.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point

Attached documents

Client Advisor JD (6) (1).pdf

Apply

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Refine Your Search

client advisor jobs in ossett, wyk

Client Advisor - FTC

Sales & Service Advisor

Customer Response Advisor

ELPL Legal Advisor

Mortgage Advisor

Customer Support Advisor

Customer Liasion Advisor

Collections Specialist

Trainee Occupational Health Advisor

Client Service Advisor - Corporate Insurance, Leeds

Personal Wellbeing Mentor

Financial Advisor Administrator

Helpdesk Advisor

Customer Service Advisor

Mortgage Case Manager

People & Culture Manager

New Business Client Advisor

Parts Advisor - TPX

Client Advisor

Client Service Advisor (maternity cover)

I want to receive the latest job alerts for client advisor in ossett, wyk

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The Ideal Candidate

About us

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