Administrative officer Work, Jobs in Otterbourne, Ham (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Referral programme
Quick apply
POD Administrator
Hampshire and Isle of Wight ICB —Eastleigh
- £28,392 - £31,157 a year
- Full-time
- Human resources
- Recruiting
- Employee discount
- Sick pay
8d
Administrative Officer (SEND Partnerships & Strategy)
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Hybrid work
- Travel
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
15h
Customer Service Advisor Portsmouth
HM Revenue and Customs —Portsmouth
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
12d
Business Support Officer
UK Health Security Agency —Porton Down
- £28,547 - £33,196 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Presentation skills
8d
Customer Service Representative
HAVANT BOROUGH COUNCIL —Havant
- £27,254 - £29,064 a year
- Full-time
- Microsoft Word
- Front desk
- IT
- Free parking
1d
Senior Administrative Assistant
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
College Safety, Facilities and Lettings Officer
Lighthouse Learning Trust —Southampton
- £27,731 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
Document Controller
UK Health Security Agency —Porton
- £33,422 - £40,731 a year
- Full-time
- Presentation skills
- No degree
- Business
13d
Repairs Administration Officer
FarehamBC —Fareham
- £28,142 - £31,537 a year
- Full-time
- Communication skills
12h
Attendance and Admin Officer
Shirley Warren Primary School —Southampton
- From £24,750 a year
- Monday to Friday
- Experience working with children
- Organisational skills
- IT
- Free parking
Quick apply
3d
Administration and Support Assistant
Hampshire County Council —Havant
- £25,186 - £26,244 a year
- Hybrid work
- Microsoft Outlook
- Travel
- Leadership
- Annual leave
- Employee assistance programme
7d
Pensions Administrator
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £28,392 - £31,157 a year
- Full-time
- Communication skills
6d
Purchase to Pay Assistant
Maritime and Coastguard Agency —Southampton
- £26,607 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Accounting
- Annual leave
- Employee assistance programme
2d
MIS Officer
PETA —Portsmouth
- £30,000 - £35,000 a year
- Customer service
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Exams Administrator
Nacro —Southampton
- £10,687 a year
- Call to connect
- Microsoft Office
- Administrative experience
- IT
7d
Place Partnership Support Officer
HAVANT BOROUGH COUNCIL —Havant
- £27,254 - £29,064 a year
- Full-time
- Hybrid work
- Free parking
Medical Laboratory Assistant
UK Health Security Agency —Salisbury
- £25,651 - £27,220 a year
- Part-time
- Hybrid work
- Inventory control
- Laboratory experience
- Presentation skills
6d
Attendance and Admin Officer
Southampton City Council —Southampton
- £24,750.05 a year
- Full-time
- Experience working with children
- Organisational skills
- IT
1d
Global Recruitment Assistant
University of Portsmouth —Portsmouth
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- University
- Continuous improvement
- Recruiting
- Employee discount

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administrative officer jobs near otterbourne, ham

Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour

Benefits

Referral programme

Qualifications

Social housing experience
Customer service call handling
Inbound customer enquiry call handling
Appointment booking and call handling
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

administrative officer jobs in otterbourne, ham

Customer Service Officer

POD Administrator

Administrative Officer (SEND Partnerships & Strategy)

Customer Service Advisor Portsmouth

Business Support Officer

Customer Service Representative

Senior Administrative Assistant

College Safety, Facilities and Lettings Officer

Document Controller

Repairs Administration Officer

Attendance and Admin Officer

Administration and Support Assistant

Pensions Administrator

Purchase to Pay Assistant

MIS Officer

Exams Administrator

Place Partnership Support Officer

Medical Laboratory Assistant

Attendance and Admin Officer

Global Recruitment Assistant

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