Senior Software Serviceability Engineer
Humanoid —London
- Full-time
- Software troubleshooting
- Machine learning
- AI
- Annual leave
Quick apply
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply

Related jobs to explore

Based on your search for senior software serviceability engineer

Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
As part of Quantum Global Call Centre team members and, primarily supporting our French customers based, incumbent will interface with Quantum tape library…
£25,000 - £40,000 a year
Quick apply
Senior Software Serviceability Engineer
Humanoid —London
Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Quick apply

I want to receive the latest job alerts for senior software serviceability engineer in ottershaw, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior software serviceability engineer jobs near ottershaw, sry

Senior Software Engineer jobs in London

Senior Software Engineer jobs in Newcastle Upon Tyne

Civil Engineer jobs in Manchester

Senior Software Engineer jobs in Waltham Cross

Senior Account Manager jobs in London

Senior Software Engineer jobs in Peterborough

Senior Software Engineer jobs in Remote

Software Developer jobs in Newcastle Upon Tyne

Software Engineer jobs in Cardiff

Part Time Technical Support jobs in London

Technical Support Specialist jobs in Durham

Technical Support Specialist jobs in Birmingham

Clinical Specialist jobs in London

Technical Support Specialist jobs in London

Technical Support Specialist jobs in Derbyshire

Senior Software Serviceability Engineer

Humanoid
London

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Software troubleshooting
Firmware
Git
Electrical fault diagnosis
Machine learning
Ubuntu
Technical writing
Software testing
Fault diagnosis and repair
AI
Automotive diagnostics
Remote diagnostics

Full job description

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further.

About the Role

We are looking for a Senior Software Serviceability Engineer to own the software and AI dimension of serviceability for our humanoid robots. Product Services Engineering makes sure the robot is designed to be maintained — and that when it needs service, it can be diagnosed and repaired quickly, safely, and at low skill in the field. You will own that mission for everything software: diagnostics, firmware and bootloader serviceability, and the diagnostic content behind our remote-diagnostics (Digital Shadow) platform.

This is a deeply technical, hands-on role. You will validate the software and AI dimension of every service procedure before it reaches production, build the diagnostic tooling that lets our Remote Services and Repair Centre teams find faults fast, and act as part of the single engineering interface between Services and R&D.

What You’ll Do:

Own Design-for-Serviceability for software: ensure the robot’s software, firmware, and AI stack can be diagnosed, updated, and recovered in the field with minimal skill.
Collaborate with R&D to build and validate diagnostic scripts, tooling, and self-test routines that localise faults as deep as possible in the BOM.
Define and own the software diagnostic content in the Digital Shadow platform: remote diagnostics, fleet-pattern detection, and AR-guided execution.
Validate the software and AI dimension of service, repair, calibration and OTA procedures before production release.
Own firmware, bootloader, and calibration serviceability, including recovery paths for failed updates.
Support New Services Introduction (NSI) for software, and act as the single point of entry from Services into R&D for software escalations.

We’re Looking For:

Strong software engineering for robotics or embedded systems: ROS2, Bash, and Ubuntu/Linux, with bootloader/firmware workflows.
Proficiency in Python (and ideally C++) for diagnostics, tooling, and automation.
Hands-on experience diagnosing robots or complex electromechanical systems — you can tell whether a fault is software, firmware, calibration, or hardware.
Working understanding of sensor and actuator stacks (2D/3D LiDAR, RGB cameras, motors/actuators) from a software and diagnostic perspective.
A design-for-serviceability mindset — you think about the technician in the field, not just the happy path.
Disciplined engineering practice and version control (Git).

Nice to have:

Experience deploying AI/ML on robots and diagnosing model or behaviour issues in the field.
Familiarity with remote-diagnostics or fleet-telemetry platforms.
Experience authoring service documentation or work instructions consumed by non-engineers.
Exposure to Design-for-Serviceability / DfMA on a hardware product line.

What We Offer

Competitive equity: stock options with meaningful upside as we scale.
30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
Private healthcare, including virtual and in-person care.
Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
Free daily breakfast, catered lunch, and snacks in-office.
Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Quick apply

Refine Your Search

senior software serviceability engineer jobs in ottershaw, sry

Senior Software Serviceability Engineer

Engineer – HW Tech Support

Related jobs to explore

I want to receive the latest job alerts for senior software serviceability engineer in ottershaw, sry

Explore jobs in more locations

About the Role

What You’ll Do:

We’re Looking For:

Nice to have:

What We Offer

Jobseeker tools

Employer Tools

Browse

Stay Connected