Customer service team lead Work, Jobs in Overstone, Nth (with Salaries)

Customer Service Team Leader - Looking for Your First Leadership Opportunity?
ACO Technologies plc —Bedford
- Call to connect
- Management
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
10d
Regional Customer Care Lead
Leica Biosystems —Milton Keynes
- Full-time
- Customer service
- English
- Bachelor's degree
- Annual leave
2d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Customer Success People Lead
Xero —Milton Keynes
- Full-time
- Hybrid work
- Google Suite
- Sales
- Mentoring
2d
Front of House Team Leader
Carlsberg Marston's Brewing Company —Northampton
- £10 - £14 an hour
- Temporary
- Serving
- Hospitality
- Bar
- Free parking
- Health & wellbeing programme
Quick apply
6d
Lead Developer – Power Platform (12 month FTC)
West Northamptonshire Council —Northampton
- £49,587 - £52,860 a year
- Hybrid work
- Azure
- Mentoring
- Software development
4h
Digital Merchandising Lead
RS Group —Corby
- Hybrid work
- Merchandising
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Lead Scaffolder
Mears Group —Milton Keynes
- Up to £48,321 a year
- Customer service
- Maintenance
- IT
- Annual leave
- Employee discount
Team Leader - Rapid Response
CS Cleaning (Milton Keynes) Ltd. —Broughton
- £14.00 - £15.13 an hour
- Part-time
- Driving
- Time management
- Flexible schedule
Quick apply

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Customer Service Team Leader - Looking for Your First Leadership Opportunity?

ACO Technologies plc -
Bedford

Apply Now

Job details

10 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Sales support
Management
Customer service
ERP systems
Supervising experience
B2B
Organisational skills
Communication skills

Full job description

Are you a passionate leader who thrives on developing high-performing teams and delivering outstanding customer experiences? We're looking for a Customer Service Team Leader to lead and inspire our Building Drainage Customer Service team.

This is an exciting opportunity for a motivated individual to combine people leadership with hands-on operational management, helping to drive service excellence, commercial performance and continuous improvement across the business.

About the role

As Customer Service Team Leader, you will lead, coach and develop a team responsible for delivering exceptional support to our customers. You will play a key role in ensuring customer enquiries, quotations and orders are managed efficiently while building strong customer relationships and supporting business growth.

Working closely with internal teams including Sales, Estimating, Design, Planning and Purchasing, you'll help create a seamless customer journey while identifying opportunities to improve processes, enhance service levels and increase quote conversion.

About you

We're looking for someone who can inspire others while remaining customer-focused and commercially aware.

You'll ideally have:

Experience leading or supervising a customer service, sales support or commercial administration team.
A strong background within a B2B customer service environment.
Excellent communication and people management skills.
Strong organisational skills and attention to detail.
Experience using CRM and ERP systems.
The ability to analyse performance data and identify improvement opportunities.
A proactive, collaborative and solution-focused approach.
Strong commercial awareness and customer-centric thinking.

Knowledge of the construction industry or Building Drainage market would be advantageous but is not essential.

We are looking for individuals who embrace our core values:

Ambitious - Driven to succeed and continually improve.

Collaborative - Working together to achieve shared goals.

Original - Bringing fresh thinking and new ideas.

Alongside these company values, we expect all colleagues to demonstrate:

Honesty Integrity Respect

We offer

We offer a collaborative and inclusive work environment, extensive training, opportunities for career progression and a competitive benefits package, which includes:

Competitive salaries
Private Health Care
Up to 28 days annual leave, plus Bank Holidays
Personal pension schemes with high employer contributions
Company car & car cash schemes
Employee Assistance Programmes
plus much more

Full details of the job role are available in the role description attached.

Applications should be made online via the recruitment portal or for further information contact Tia Freeman on [email protected]

About us

ACO is a global leader in designing and manufacturing sustainable drainage systems. ACO Technologies plc, part of the ACO Group, serves as the Company for the UK & Ireland. There are two major divisions: ACO Water Management and ACO Building Drainage

With a strong commitment to environmental responsibility and innovation, ACO provides advanced solutions for managing surface water, ensuring efficient and safe water flow in various applications. Our expertise spans across multiple sectors, including commercial, industrial, residential, and infrastructure projects, where we continually strive to improve water management and protect natural resources.

Working at ACO is working in a culture of entrepreneurial spirit, innovation and high standards with the freedom to create your own job satisfaction through ownership and continuous improvement.

Openness and honesty are key characteristics to working at ACO as this creates a friendly, flexible environment where colleagues are keen to share information and work together to achieve the best results.

Equality, diversity, and inclusion

Equality, diversity, and inclusion holds significant importance to us; we have a culture of belonging. We are committed to enhancing the diversity of our workforce to ensure we can provide the best service possible for everyone. Beyond your professional background - we’re interested in your individuality and your future potential. If there are specific adjustments needed in our recruitment process that would help you to be your best, please speak to our team and they’ll be happy to help.

Apply Now

Refine Your Search

customer service team lead jobs in overstone, nth

Customer Service Team Leader - Looking for Your First Leadership Opportunity?

Regional Customer Care Lead

Technical Support Team Lead

Customer Success People Lead

Front of House Team Leader

Lead Developer – Power Platform (12 month FTC)

Digital Merchandising Lead

Lead Scaffolder

Team Leader - Rapid Response

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