Operations support assistant Work, Jobs in Oxford, Eng (with Salaries)

Centre Operations Assistant
NewFlex —Oxford
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
6d
Collections Assistant
University of Oxford —Oxford
- £28,437 a year
- Full-time
- English
- Microsoft Office
- IT
- Annual leave
5d
Sales Assistant - UNIQLO Oxford Westgate
Fast Retailing —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Admin Support Assistant: Communities and Planning
Witney Town Council —Witney
- £26,403 - £28,598 a year
- Full-time
- Microsoft Word
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Office Manager & Team Assistant
Yugo —Oxford
- £40,000 - £43,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
6d
Operations Assistant – gloveglu
gloveglu —Bampton
- £30,000 - £35,000 a year
- Full-time
- CRM software
- ERP systems
- Administrative experience
- Free parking
- Employee discount
Quick apply
Operations Support Assistant
Biffa Waste Services —Abingdon
- Full-time
- Driving
Quick apply
Administrative Assistant & Receptionist
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Flexible schedule
Sales Administrator and Customer Service Assistant
Polythene UK —Witney
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
12d
Finance Assistant
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Full-time
- IT
3d
Senior Till and Customer Service Assistant
Blue Diamond Garden Centres —Yarnton
- Weekend availability
- Customer service
- In-person
- Retail management
- Free parking
- Store discount
Quick apply
6d
Finance Assistant
University of Oxford TSS —Oxford
- £14.98 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Oracle
5d
Kitchen Prep Assistant
Dishion Oxford —Oxford
- From £450 a week
- Part-time
- Serving
- Culinary experience
- Customer service
Quick apply
4d
HR Assistant
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
5d
Temporary Office Assistant
Allen Associates —Kidlington
- £15 - £18 an hour
- Temporary
- Google Suite
- Travel
- Organisational skills
7d
HR Assistant
Brookfields School —Reading
- £25,474 - £29,021 a year
- Full-time
- Microsoft Outlook
- English
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
7d
Retail Optical Assistant
David Clulow —Oxford
- Full-time
Merchandising Admin Assistant
OKA DIRECT LIMITED —Milton
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Events and Administrative Officer
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Urban Outfitters Assistant Store Manager - Oxford, UK
Urban Outfitters —Oxford
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
7d

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operations support assistant jobs near oxford, eng

Centre Operations Assistant

NewFlex -
Oxford

Quick apply

Job details

Full-time
£26,436.80 a year
6 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
First aid
English
Microsoft Office
First Aid Certification

Full job description

Role: Centre Operations Assistant

Location: Oxford

Hours: 40 hours per week, Monday to Friday - 8:30am to 5:30pm (occasional work out of normal business hours)

Reporting to: Centre Executive

Who are we?

NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, ‘Freedom at Work’, and support to create, grow and enjoy running their businesses in our centres.

We’ve been going from strength to strength for 25 years to cement our position as ‘The Property Manager for the New Economy’. We’re currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market.

What are our values?

Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.

The purpose of NewFlex is to make a sustainable profit from unleashing the potential of buildings and people.

Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are.

What will you do?

The Centre Operations Assistant primary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.

The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties.

We want someone exceptional who can focus on:

Customer Service

Deliver outstanding service experience to all stakeholders
Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal
Proactively seek feedback and resolve customers queries at first touch
Build relationships with customers through regular communication to ensure capture of any upselling opportunities
Manage centre standards to the highest level
Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking
Oversee customer move ins smoothly and in line with customer requirements
Ad hoc duties as and when required by the General Manager

Commercial

Ensure the capture of billing for all revenue
Identify and upselling all NewFlex services

Health & Safety

To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes
Complete all iAuditor checks and resolve any issues within acceptable timeframes
Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR
Review and update as necessary the emergency evacuation procedures
Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users
Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner
Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner
Strict monitoring of contractors to ensure their working practices are in line with our policies and processes
General administration and coordinating of contractors for planned works

Compliance

Ensure the centre operates in line with company policies, procedures and processes
Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements
Escalate identified issues and risks to the General Manager
Working with Centre Operations Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation.
Validating customer identification to ensure adherence to AMLR policy
Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy
Complete all mandatory training modules annually: - Data Protection Awareness, Healthy Working, Fire Safety Plus, Health & Safety Induction , Whistleblowing, Cyber Security, Fraud Prevention, Anti Money Laundering , Anti Bribery and Code of Conduct.

Training - Complete all mandatory training modules annually: -

Data Protection Awareness

Healthy Working

Fire Safety Plus

Health & Safety Induction

Whistleblowing

Cyber Security

Fraud Prevention

Anti-Money Laundering

Anti-Bribery

Code of Conduct

Unconscious Bias

Stakeholders

Clients

Prospects

Customers

Colleagues in all departments

Newable Group Boards

Knowledge/Experience

Previous customer service experience is essential
Minimum Grade C in English and Maths (or equivalent)
Confident user of Microsoft office 365 (Word, Excel and Outlook)
Fire Marshal (Training provided)
First Aid at Work Certificate (Training Provided)

Key skills/behaviours required for this role:

Planning and organising
Building relationships
Excellent communicator
Resilient and embraces change
Team player

What will we offer you?

£26,436.80 per annum
33 days Annual Leave (including Bank Holidays)
Birthday Off
Volunteering Days
Discounted Private Medical Insurance Cover
Life Assurance
Income Protection Insurance
Payroll Giving
Cycle Scheme
NEST Pension Scheme
Employee Assistance Programme
Annual Flu Jabs
Eye Tests
Training Support Package
Enhanced Maternity, Adoption, Shared Parental and Paternity Pay
Annual Professional Membership Subscription

NewFlex is an equal opportunities employer.

This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications.

Quick apply

Refine Your Search

operations support assistant jobs in oxford, eng

Centre Operations Assistant

Collections Assistant

Sales Assistant - UNIQLO Oxford Westgate

Admin Support Assistant: Communities and Planning

Office Manager & Team Assistant

Operations Assistant – gloveglu

Operations Support Assistant

Administrative Assistant & Receptionist

Sales Administrator and Customer Service Assistant

Finance Assistant

Senior Till and Customer Service Assistant

Finance Assistant

Kitchen Prep Assistant

HR Assistant

Temporary Office Assistant

HR Assistant

Retail Optical Assistant

Merchandising Admin Assistant

Events and Administrative Officer

Urban Outfitters Assistant Store Manager - Oxford, UK

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