2nd line it support engineer Work, Jobs in Oxford, Oxf (with Salaries)

2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- Google Suite
- Continuous improvement
- SharePoint
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
IT Support Engineer - Modern Workplace
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
Software Support and Development Engineer
KION Group AG —Banbury
- Full-time
- Oracle
- Travel
- Software development
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Computer Science
- No degree
Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Life insurance
10d
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
Lead UPS engineer
Emcor —Theale
- Full-time
- Employee assistance programme
- Referral programme
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
A proven history of being able to troubleshoot and resolve technical issues across a client base which specialises in Small Business and/or Hospitality via…
Senior Infrastructure Engineer (DV Security Clearance)
CGI —Chippenham
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.
Quick apply

I want to receive the latest job alerts for 2nd line it support engineer in oxford, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line IT Support Engineer

Open Cosmos -
Didcot

Apply Now

Job details

Qualifications

Jira
Technical troubleshooting
Scripting and automation in system administration
Google Suite
Software deployment
LAN
Ticket management
Network infrastructure
Service restoration
Continuous improvement
Network support
SharePoint
Root cause analysis
AI
Communication skills
PowerShell scripting
PowerShell
Intune
Help desk
Identity & access management

Full job description

Aim high, go beyond!

At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on…

Working in our Chief Operating Office (COO)

Our COO Teams are the engine that powers Open Cosmos’ operations. This division brings together mission management, supply chain, and quality & product assurance to make sure every mission is delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times.

We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology.

What will you be doing?

This is a hands-on technical role — combining escalated user support, deeper infrastructure work, and continuous improvement. You’ll be the go-to point for complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow.

You will:

Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collaboration tools.
Troubleshoot, perform root-cause analysis, and implement corrective and preventative actions.
Meet SLAs and communicate clearly with users and stakeholders.
Administer Google Workspace, SSO/IAM, MFA and support our migration to M365 and Entra ID.
Manage endpoints using Intune/Jamf/MDM, including software packaging and secure baselines.
Support LAN/WLAN/VPN/DNS/DHCP/firewall changes and monitoring; liaise with providers as needed.
Manage the full device lifecycle — builds, replacements, RMAs and onboarding/offboarding.
Contribute to deployments and upgrades (office builds, Wi-Fi refresh, EDR rollouts, migrations).
Improve automation, self-service, reporting and monitoring through scripting and tooling.
Champion security best practice across patching, hardening, device compliance, and access controls.

What You’ll bring

Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms.
Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching.
Comfortable with ITSM/ticketing, change control and documentation.
Familiarity with scripting/automation (PowerShell/Bash) is a plus.
Clear, confident communication skills — translating technical concepts for non-technical users.
Subject-matter expertise in at least one of the following:
- Microsoft tenant migrations
- Microsoft Intune
- Microsoft Endpoint Configuration Manager
- SharePoint Administration
- JIRA Administration
- API integrations
- AI adoption

For this role you can be based in any of our locations.

To apply, you must have the legal right to work in your chosen location.

When applying, please submit your CV in English

Why Open Cosmos?

Work at the cutting edge of space technology with customers around the globe.
A mission-driven company making space accessible to help solve real-world challenges.
A diverse, ambitious, and supportive team.

Apply Now

Refine Your Search

2nd line it support engineer jobs in oxford, oxf

2nd Line IT Support Engineer

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

IT Support Engineer - Modern Workplace

Software Support and Development Engineer

Infrastructure & Cloud Operations Engineer - 12 month FTC

Senior Application Support Engineer

Tech Support Analyst

Lead UPS engineer

More jobs to discover

I want to receive the latest job alerts for 2nd line it support engineer in oxford, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected