Customer relations representative Work, Jobs in Oxford (with Salaries)

Facilities Management Coordinator
Mitie —Didcot
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Global Employee Relations Investigator
HP —Reading
- Full-time
- Bachelor's degree
- Human resources
- Business
Placement Officer
Buckinghamshire New University —High Wycombe
- £29,588 - £33,002 a year
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
1d
Sales Executive
Brayley —Oxford
- £22,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Life insurance
- Referral programme
Quick apply
People Business Partner
BaxterStorey UK —Reading
- Up to £60,000 a year
- Full-time
- Hospitality
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Fleet Optimisation Engineer
Airbus Operations Limited —Brize Norton
- Full-time
- Free parking
- Employee assistance programme
11d
Lawyer
Buckinghamshire Council —Aylesbury
- Full-time
- Annual leave
- Employee assistance programme
Lawyer (Fixed Term)
Buckinghamshire Council —Aylesbury
- Full-time
- Annual leave
- Employee assistance programme
Chef Manager
BaxterStorey UK —Earley
- £40,000 a year
- Full-time
- Hospitality
- Culinary experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Lead Vascular Scientist
Oxford University Hospitals NHS Foundation Trust —Oxford
- £66,582 - £77,368 a year
- Full-time
- Leadership
- Communication skills
10d
Senior Software Engineer
OXTS —Middleton Stoney
- Hybrid work
- Computer Science
- AWS
- Analysis skills
Quick apply

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Facilities Management Coordinator

Mitie -
Didcot

Apply Now

Job details

Permanent | Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Microsoft Office
Organisational skills
Communication skills

Full job description

Better places, thriving communities

ROLE: Facilities Management Coordinator

HOURS: 40 Hours

LOCATION: Harwell Campus, Oxford

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Facilities Coordinator who will be the customer facing representative for our services within the Civil Nuclear Constabulary national IFM contract, based at their new Head Office.

Role Responsibilities:

Act as the customer facing representative, binding together the various facilities services to act as one convenient point of contact to the building user, enhancing the customer experience by building and maintaining excellent relationships with occupants and exceeding their expectations daily.
Act as the lead for Mitie on the service delivered to the CNC Southern Sites and be the go-to person for the client, ensuring consistent communication across the team and keeping all parties updated in relation to all areas within the business.
Take responsibility as the first point of contact for FM-related issues, logging calls on behalf of building occupants, ensuring they are directed to the correct department, and logging and chasing work orders on behalf of the client.
Maintain a visible presence on site by actively walking the facilities to ensure areas are clean, tidy, and proactively assisting building occupants while ensuring high standards across the facility and sharing best practice.
Attend regular communication and monthly meetings with the Account Manager to provide updates on issues, queries, and outstanding works while ensuring service delivery meets and exceeds customer expectations.

Required Qualifications:

Applicants must meet the below defined requirements for the role:

Proven experience within a strong customer service environment with high-quality interpersonal skills and excellent written and spoken communication skills for both individuals and groups.
Ability to work independently with self-discipline, demonstrating initiative and making decisions without referral to a line manager, alongside strong problem-solving skills and the ability to deal positively with conflict situations.
Experience in using CAFM systems (logging jobs, running reports, raising purchase orders), with strong attention to detail, organisational skills, and computer literacy including Microsoft Office (Word, Excel, PowerPoint, and Outlook).
Flexible and adaptable approach to work, with a methodical mindset and focus on maintaining standards; a valid Health and Safety qualification such as IOSH is desirable, although support to achieve this may be provided.

What's in it for you?

Opportunity to work in a high-profile site environment at the Civil Nuclear Constabulary Head Office.
Support for professional development, including achieving health and safety qualifications where applicable.
A collaborative team environment where communication, best practice, and continuous improvement are encouraged.

Apply Now

Refine Your Search

customer relations representative jobs in oxford

Facilities Management Coordinator

Global Employee Relations Investigator

Placement Officer

Sales Executive

People Business Partner

Fleet Optimisation Engineer

Lawyer

Lawyer (Fixed Term)

Chef Manager

Lead Vascular Scientist

Senior Software Engineer

I want to receive the latest job alerts for customer relations representative in oxford

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Better places, thriving communities

ROLE: Facilities Management Coordinator

HOURS: 40 Hours

LOCATION: Harwell Campus, Oxford

Role Responsibilities:

Required Qualifications:

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