Parts advisor Work, Jobs in Oxford (with Salaries)

Centralised Parts Advisor
Farol Ltd. —Thame
- £30,000 - £34,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Automotive Service Advisor
Waylands Automotive —Oxford
- £30,000 - £40,800 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
Quick apply
Parts Advisor
Lookers —Buckingham
- £29,000 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Customer Advisor
Boots —Oxford
- £13.02 an hour
- Part-time
- Customer service
- Travel
- In-person
- Employee assistance programme
- Employee discount
Trainee Parts Advisor
Johnsons Cars —Oxford
- £20,311.20 a year
- Full-time
- Employee discount
Store person / Parts Advisor
Powerbiking LTD —High Wycombe
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
8d
Customer Service Advisor
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
7d
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Service Advisor - Honda
Johnsons Cars —Oxford
- £28,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Membership Sales Advisor
Leisure Solutions Community Trust —Oxford
- £29,323 a year
- Part-time
- Business development
- IT
- Communication skills
- Employee assistance programme
Trainee Estate Agent
Connells Group —Oxford
- £25,000 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
Quick apply
7d
Customer Service Advisor
Bio-Techne —Abingdon
- £19,600 - £32,350 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Employee stock purchase plan
Sales Advisor
LKQ Corporation —Abingdon
- Full-time
- Sales
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Customer Service Advisor
Cottsway —Witney
- £33,355 a year
- Customer service
- Communication skills
1d
Full-Time Cycling Sport Advisor
Decathlon UK —Oxford
- £28,353.47 a year
- Part-time
- Communication skills
Customer Support Advisor
Twofold Limited —Reading
- Up to £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
12d
Sales Advisor/Customer Service Advisor
Westfield Fasteners Ltd —Aylesbury
- £26,500 - £29,500 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
2d
Service Advisor (Golf & Turf)
Farol Ltd. —Thame
- £32,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
- Employee discount
Quick apply
10d
Apprentice Parts Advisor
Vertu Motors —Aylesbury
- £8 an hour
- Full-time
- English
- Employee discount
Quick apply
VAG Service Advisor
Service Advisor —Bicester
- £28,000 - £34,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Referral programme
Quick apply

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Centralised Parts Advisor

Farol Ltd. -
Thame

Quick apply

Job details

Permanent | Full-time
£30,000 - £34,000 a year
7 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Financial planning services
Company pension
Company events
Employee discount
On-site parking

Qualifications

Bilingual
Microsoft Excel
Multilingual
GCSE
IT
Communication skills

Full job description

About the Company

Farol Ltd is an extremely successful and growing multisite agricultural and groundcare business. We are the largest John Deere dealership in the UK, with an annual turnover of close to £200m.

Established as a family business in 1977, Farol today is made up of 300 Service, Parts, Sales, Transport and Business Support Team Members, whilst still remaining 100% family owned.

Holding the renowned John Deere franchise along with many other brands, we are the market leaders in agriculture, groundcare and homeowner products.

About the role

We have an exciting opportunity for an individual to join our Centralised Parts department at our Milton Common Head Office. You will play a key role within the team, using our industry leading systems and tools to deliver a first class service to both internal and external customers.

Working as a member of our Centralised Parts team, your role will be to handle incoming parts enquiries and proactive sales for all 7 depots, supporting customers (both internal and external) efficiently and accurately. Your main priority is ensuring our customer service levels meet our customers needs whilst maintaining a first class standard of service at all time.

Your key responsibilities will be to:

Manage incoming calls and digital enquiries, ensuring all customer requests are handled promptly and professionally
Prepare and process parts quotations and orders accurately and efficiently
Serve retail customers at the counter, delivering a high standard of customer service
Identify and supply correct parts using manufacturer catalogues and internal systems
Liaise with suppliers and internal departments to source parts and resolve queries
Proactively develop retail parts sales through customer engagement and upselling
Support the smooth operation of the centralised parts function, contributing to team performance targets

About You

The ideal candidate will have previous experience within the Agricultural/Groundcare/Plant industries, either in a mechanical/technical position or as a Parts Advisor. However, Parts Advisors from other industries will also be considered.

We are looking for someone with the following key skills & attributes:

Strong communication skills with the ability to handle customer enquiries professionally across telephone, email and digital channels
Experience working in a fast-paced, customer-focused environment with the ability to prioritise and manage a varied workload
Confident in dealing with both retail counter customers and remote enquiries within a centralised team
Agricultural, groundcare or plant product knowledge would be advantageous
Commercially aware with a proactive approach to generating sales and maximising upselling opportunities
Strong attention to detail, particularly when processing quotations, orders and payments
Good IT skills with confidence using multiple systems simultaneously

About The Package

Basic salary in the region of £30,000 to £34,000 dependent on experience, 20 days holiday increasing by 1 day for each completed year of service up to a maximum of 25 days (plus Bank Holidays), company pension, employee discount schemes, employee wellbeing and financial planning service, cycle to work scheme

Hours of work

8am - 5pm/5.30 Monday to Friday plus Saturday mornings on a rota basis

Why come to Farol?

Farol is the leading John Deere dealership in the UK with people at the heart of its strategy. We know that our people are the key to our success and we make sure we appreciate and reward everyone's contribution. Not only do we recognise expertise, skills and professionalism, we value highly the very things that make our team members unique: their passion, their dedication, their approachability and the fact that going the all-important extra mile is second nature.

Growth and development is inevitable within our forward-thinking company, where we offer a highly competitive salary, a diverse and interesting work environment, job security and on-going training.

We can offer an environment where Teamwork is key and where you can truly develop new skills and flourish.

What do our Team Members say about us?

Great company attitude with friendly and approachable Managers/Directors
Lovely place to work. Good group of people to support new employees during day to day operations.
A good Company to work for and the whole team are friendly. The Management are very approachable and have an open door policy. As the Company are continually growing there are lots of opportunities for employees to progress. I feel valued as an employee and enjoy my job
I love working for a family business as I've come from a more corporate environment. Owners are hands on and very approachable. It is a fast paced and busy environment but no such thing as a typical day for me. There are great learning opportunities here and ability to progress in the business.

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Financial planning services
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

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