1st line support Work, Jobs in Oxfordshire (with Salaries)

1st Line Technical Support Engineer
CTS Group Ltd —Abingdon
- Full-time
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Free parking
Quick apply
2d
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Junior Product Development Scientist
pladis —High Wycombe
- Full-time
- Employee assistance programme
- Employee discount
Learning Assistant
GLF Schools —Didcot
- £18,572 - £23,914 a year
- Part-time
- Administrative experience
- Classroom experience
- IT
1d
Head College Porter
St. Clare's, Oxford —Summertown
- Up to £36,000 a year
- Weekend availability
- Customer service
- Maintenance
- English
- Employee assistance programme
Quick apply
8d
Prisoner Escort and Driver
Serco Plc —Buckingham
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Management
- Computer Science
Distribution Supervisor
Origin —High Wycombe
- £34,000 a year
- Full-time
- Microsoft Office
- Computer skills
- Leadership
- Employee assistance programme
- Employee discount
5d
Head of Media
Nominet —Oxford
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
10d
Lead Teacher Chemistry
The Oratory School —Woodcote
- Full-time
- English
- Bachelor's degree
- In-person
- Free parking
Quick apply
4d
Lead Teacher Biology
The Oratory School —Woodcote
- Full-time
- English
- Bachelor's degree
- In-person
- Free parking
Quick apply
4d
School Nurse - Maternity Cover
THEUNICORNSCHOOL —Abingdon
- £27,000 - £30,000 a year
- Full-time
- In-person
- Care plans
- Leadership
Quick apply
11d
Housekeeping Lead
Welbeck —Oxford
- £40,000 a year
- Full-time
Staff Nurse - North Cotswold Hospital
Gloucestershire Health and Care NHS Foundation Trust —Moreton-In-Marsh
- £32,073 - £39,043 a year
- Full-time
- Hospital
- Patient care
1d

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Junior IT Technician
Summer Fields School Trust Ltd —Oxford
The Junior IT Technician will be the first point of contact for all IT users and will be responsible for overseeing all IT tickets raised to the helpdesk and…
£26,000 - £27,000 a year
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure. Travel may be required up to 10% of the time.
5d

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1st Line Technical Support Engineer

CTS Group Ltd -
Abingdon

Quick apply

Job details

Full-time
2 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Outlook
Microsoft Office
Firewall
Computer networking
IT
Communication skills
Active Directory

Full job description

About the role

Sector: IT
Contract type: Permanent, Office based
Salary: Negotiable on experience

Our ideal candidate will have

We’re looking for an all-rounder with experience with all Windows Desktop environments, Windows Server, Microsoft Office 365 and Active directory. Must have experience with troubleshooting general IT issues such as printers, outlook etc. in order to gain as much information as possible before escalating issues. We are looking for someone who is used to working with a ticketing system including logging their time.

Experience with the usual network peripherals, firewalls, routers etc. advantageous but not essential.

Excellent written & verbal communication skills are a must, with experience of documenting activities.

Job description

1st Line Telephone & Remote Access Support to CTS Group clients

Solving user problems / answering calls and logging tickets
New user & application setups (Laptops and PC’s)
Day-to-day user / systems support (printer installs, etc.)
Providing in-house technical support to CTS Office employees
Workstation troubleshooting
Training & answering queries (re: MS Office based apps.)
Escalation of client requests (systems development & sales) to consultants/account managers.
Occasional on-site support / delivery of goods & services to clients, site auditing & fact-finding visits

Experience Desired

You will be need to demonstrate the relevant criteria whilst also bringing your own passion and ideas to the Company Directors and clients alike.
Experience in a support role, ideally in a client facing environment. In-depth troubleshooting experience – 1+ years.
You will need to be a highly organised individual with the ability to work well under pressure.
Proven experience of logging work time in a ticketing system.

Employee Benefits

Company Pension
Bike to work scheme
On-site parking
25 days holiday (plus bank holidays)
Birthdays off and Xmas shopping day
Annual and Quarterly employee recognition awards – with prizes
Bonuses reviewed annually
We also have company food days and social events
Being based on Milton Park means you can get involved in the events, clubs and classes available in the workplace.
Working Hours: Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 4.30pm

To be considered for this position, you should have good technical knowledge with a keen interest to learn.

Job Type: Full-time

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in oxfordshire

1st Line Technical Support Engineer

Tech Support Analyst

Junior Product Development Scientist

Learning Assistant

Head College Porter

Prisoner Escort and Driver

Infrastructure & Cloud Operations Engineer - 12 month FTC

Distribution Supervisor

Head of Media

Lead Teacher Chemistry

Lead Teacher Biology

School Nurse - Maternity Cover

Housekeeping Lead

Staff Nurse - North Cotswold Hospital

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