Learning and development facilitator Work, Jobs in Paddock Wood, Ken (with Salaries)

Digital Training Facilitator
ERA Group —Kings Hill
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- English
- Free parking
- Work from home
Quick apply
7d
Learning & Development Trainer
Elite Children's Care Group —Greenhithe
- Microsoft Office
- Administrative experience
- Presentation skills
Quick apply
Programme Facilitator - Kent
HM Prison & Probation Service —Ashford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
17h
Programme Manager
Ministry of Justice —Rochester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Programmes Facilitator
Change Grow Live —Rochester
- £28,557.79 - £32,802.41 a year
- Employee discount
6d
Recovery Worker
Change Grow Live —Rochester
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Annual leave
- Employee discount
Programme Facilitator - Sussex
HM Prison & Probation Service —Crawley
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
17h
Learning & Participation Assistant
Guildhall Trust - White Rock Theatre —Hastings
- £16,840 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Lifeworks Trainer & Employment Adviser
Royal British Veterans Enterprise —Aylesford
- £30,000 a year
- Full-time
Lead HR Partner - Kent / Maidstone
Education Personnel Management Ltd —Kennington
- Full-time
- Human resources
- Mentoring
- School
- Annual leave
Quick apply
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Cooking Facilitator (Fixed Term (Non-Residential) Summer Contract) 2026
ALPADIA Language Schools SA —London
- Part-time
- Cooking
- English
- First Aid Certification
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Digital Training Facilitator

ERA Group -
Kings Hill

Quick apply

Job details

Permanent | Full-time
Up to £40,000 a year
7 days ago

Benefits

Free parking
Work from home
On-site parking

Qualifications

Microsoft Excel
Data analysis skills
English
Statistical analysis
Analysis skills
Project management
LMS

Full job description

About the Role

The ERA Academy team is the learning and development function of ERA Group, providing training to franchisees across our global network. This role sits at the heart of our digital training capability - responsible for delivering, managing, and continually improving how franchisees learn to use ERA’s systems, tools, and processes.

You’ll be the bridge between our technical platforms and the business owners who use them. Our franchisee network spans multiple countries and includes people with varying levels of English language fluency, so the ability to communicate with real clarity - adjusting your style and pace without losing accuracy - is essential.

This is a hands-on, high-visibility role. You’ll be delivering live virtual training, maintaining our LMS, building eLearning content, and playing a key role in the rollout of Athena - ERA’s bespoke in-house platform that brings together CRM, project management, and data analysis and reporting in one system.

UK and international travel including travelling to our offices when required

Key Responsibilities

Training Delivery

Deliver training across virtual, in-person, and blended formats to franchisees on ERA systems and tools, with a primary focus on the Athena platform
Adapt delivery style to suit varied audiences - from new franchisees to experienced business owners, and across a range of English language abilities
Cover sessions across the team when needed - this is a team that rolls up its sleeves and supports one another

Athena Platform Training

Take ownership of training delivery for Athena - ERA’s bespoke platform combining CRM, project management, and data analysis and reporting
Translate complex system functionality into clear, practical learning for non-technical users
Support each stage of the Athena rollout by delivering structured training to franchisees globally
Work closely with IT and product teams to stay current on platform developments and reflect these in training materials

Platform & LMS Management

Manage and maintain the ERA Academy LMS (iSpring), including course uploads, user management, and reporting
Build and update eLearning content using Easygenerator
Create step-by-step how-to guides using Scribe to support franchisee self-sufficiency
Keep training materials accurate and up to date as systems evolve

Data & Reporting

Track training completion, engagement, and outcomes across the franchisee network
Produce clear, accurate reports for internal stakeholders using Excel and LMS data
Identify gaps in training coverage and recommend solutions

Stakeholder Collaboration

Liaise between technical teams (IT, product) and training audiences to ensure content is accurate and accessible
Support the Head of Academy and collaborate across departments to contribute to L&D strategy and business-wide projects as required
Travel within the UK and internationally as required - including attendance at ERA conferences and country-level meetings to support platform rollouts (a few times per year)

What We’re Looking For

Essential

Experience delivering virtual training or digital learning in a business environment
Strong analytical mindset - comfortable working with data, spreadsheets, and drawing insight from numbers
Ability to translate technical information into clear, non-technical language
Excellent communicator - able to explain things simply and clearly to audiences with varying levels of English fluency, without losing accuracy or tone
Organised and self-directed, able to manage multiple workstreams without close supervision
A genuine team player - someone who is happy to muck in, cover for colleagues, and put the team’s needs ahead of a rigid job description
Proficient in Excel (data analysis, not just formatting)

Desirable

Experience with an LMS platform (iSpring experience a plus)
Experience in data and statistical analysis
Familiarity with eLearning authoring tools (Easygenerator or similar)
Experience using Scribe or similar tools to create process guides and how-tos
Project management experience or exposure
Experience in a franchise, consultancy, or multi-site business environment
Background in supporting software rollouts or system implementation training
A training qualification (such as AET/PTLLS or equivalent) or a relevant degree

Why Join Us

ERA Group is a global consultancy franchise business operating across multiple continents, working with senior business owners and decision-makers to reduce costs and improve supplier performance. It is a white-collar, intellectually stimulating environment - and the franchise model means no two days, clients, or conversations are quite the same.

This role sits within a small, close-knit Academy team with a strong collaborative culture. People here are invested in the work and in each other - they share the load, cover when it matters, and hold themselves to a high standard. It is the kind of team where the dynamic makes a genuine difference to how you experience the role, there are also opportunities to work from home.

For the right person, this is also a real opportunity to grow. ERA is a complex, multi-faceted business with a global network - which means exposure to a huge variety of people, systems, and challenges. If you are looking for a role where you can bring existing skills into a new context and develop quickly, there is genuine scope to do that here.

Pay: Up to £40,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: Hybrid remote in Kings Hill ME19

Quick apply

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