We are implementing a new business change project which will have extensive impact on a range of areas across our organisation. We are looking for a project manager to proactively and pragmatically work with internal stakeholders and suppliers to define, build and deliver new capabilities (technical solutions and upgraded business processes) to meet strategic objectives.
The role will require the successful applicant to work from the Polo Cheltenham office two to three days per week, with occasional travel to the Polo London office.
Candidates must have knowledge and experience of the Lloyd’s of London insurance market or a similar highly regulated industry.
Coordinate across multiple workstreams to define and implement new business and technical solutions, working with a range of internal teams.
Initiate projects, define deliverables and establish plans and governance models.
Deliver projects across multiple workstreams (displaying industry recognised techniques and methodologies) to agreed time, cost, quality, TCF and compliance objectives.
Execute and manage the project plan on a day-to-day basis, monitor progress and take all necessary actions and escalations where appropriate.
Establish, lead, and manage cross functional and multi-disciplined teams (e.g. Business Operations, IT, Risk, Audit, etc) to support solution roll out.
Resource projects appropriately and early escalation of potential slippage
Routinely engage with and communicate with Senior stakeholders.
Prepare reports for internal communications and steering group meetings.
Support the senior management decision making process.
Work in accordance with Polo’s policies, client and regulatory requirements and operational frameworks.
Engage in Polo leadership forums to share progress, lessons learned and best practices.
Key Relationships
Internal stakeholders at all levels of the business
3rd party suppliers
Must have strong stakeholder engagement experience. Highly effective stakeholder engagement will be critical, internally, with customers and with third parties.
Must have previous experience of software solution delivery and delivery of business change improvements.
Must be comfortable working in a fast-paced environment.
Proven Project Management track record with experience of the full project lifecycle and commercial environments.
A professional and flexible approach.
Champions change and proactively seeks continuous improvement.
Excellent verbal, written and presentation skills.
Experience of working in the Lloyd’s of London insurance market or a similar highly regulated industry is essential.
Experience working within an outsourcing environment is desirable.
Budget management experience.
Demonstrate behaviours aligned to the Polo Works PRIDE values:
- Pioneering – we don’t stand still.
- Responsible – we do the right thing.
- Inclusive – we all play a role.
- Delivery Focused- we provide services we are proud of.
- Empowering – we equip people to be their best.
Knowledge and Qualifications
Relevant project management qualifications (e.g., Prince2, MSP, APM) required.
As well as a competitive salary, discretionary annual bonus, and a minimum 26 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.
Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.
Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.
It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
