Electronics installation & repair occupations Work, Jobs in Par, Con (with Salaries)

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Installation Field Engineer - Remote

ORBITAL NET LIMITED
Truro

Quick apply

Job details

Permanent
£26,000 - £28,000 a year

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Network installation
Driving Licence
5G
LAN
Maintenance
Technical support
Network cabling installation
Network infrastructure
Safe working at height
Equipment installation and commissioning
Data cabling installation
Telecommunication
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills

Full job description

Location: South West England, Field-based (UK-wide travel, primarily leisure parks)

Salary: £26,000 - £28,000 per annum depending on experience

Role Purpose

To deliver high-quality, customer-facing installations of broadband and Wi-Fi services to end users within VFAST-enabled holiday and leisure parks. The role focuses on connectivity, in-unit installations, fault resolution, and ensuring an excellent end-user experience aligned with SLA and brand expectations.

Aligned with our Company Values:

Pace ensures we meet demand and scale delivery across parks

Excellence ensures we do it right first time and protect margin and reputation

Together ensures the field operation integrates effectively with the wider business

Key Responsibilities

End User Installations

Install broadband services into park homes, lodges, and static caravans using a mix of:
Wireless (PtMP / WiMAX / LTE/5G CPE)
FTTP / Ethernet where available
Mount and align external CPE (where required) ensuring optimal signal performance
Run internal cabling (CAT5e/CAT6/ Fibre ) in a neat and compliant manner
Install and configure routers, access points, and associated equipment
Activate services and complete provisioning checks

Customer Experience

Act as the face of the business on-site, delivering a professional and friendly service
Clearly explain functionality, router setup, and basic troubleshooting to end users
Manage customer expectations during installs
Ensure customer sign-off and satisfaction before leaving site

Fault Finding & Support

Diagnose and resolve connectivity issues across:
RF links (signal strength, interference, alignment)
LAN/Wi-Fi environments
CPE and router configuration
Escalate complex faults to Service Desk or engineering teams with clear diagnostics
Perform maintenance visits and service restorations within SLA targets

Health & Safety & Compliance

Adhere to all H&S requirements including:
Working at height (ladders, external mounting)
Electrical safety
Safe cable routing and fixing
Ensure all installations meet company and regulatory standards
Maintain tools, PPE, and company vehicle in safe working order

Documentation & Reporting

Complete installation records, photos, and test results via job management systems
Accurately record materials used and time on site
Provide feedback on recurring issues, installation challenges, or product improvements

Key Skills & Experience

Essential

Understanding of telecoms or ISP field installations (wireless or fixed line)
Understanding of:
IP networking fundamentals
Wireless technologies
Practical installation skills (drilling, mounting, cabling)
Customer-facing experience with good communication skills
Full UK driving licence

Desirable

Experience with WiMAX / outdoor wireless deployments
Experience in holiday park or MDUs (multi-dwelling units)
Basic understanding of RF troubleshooting tools
Certifications (e.g. ECS, Working at Height, IPAF – beneficial but not essential)

Key Behaviours

Customer-first mindset with strong interpersonal skills
Practical, problem-solving approach in varied environments
Ability to work independently and manage workload effectively
Flexible and responsive to changing schedules and priorities
High attention to quality and installation standards

Company Overview

Please visit https://www.orbital.net for more information

Quick apply

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