Quality assurance specialist Work, Jobs in Paston, Nfk (with Salaries)

Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
AUM : Learning, Skills & Employment - HMP / YOI Norwich
Ministry of Justice —Norwich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
5d
Pension Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Gym membership
6d
Child Protection Expert
Norfolk County Council —Norwich
- £50,166 - £54,277 a year
- Full-time
- Hybrid work
- Childcare
- Management
- Master's degree
- Employee discount
- Gym membership
12d
Practice Consultant – Social Worker 10964
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
1d
Care Home Manager (Specialist Services)
Kingsley Specialist Services —Great Yarmouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
8d
Occupational Therapist suitable for Newly Qualified
Outcomes First Group —Norwich
- Up to £53,200 a year
- Monday to Friday
- School
6d
Policy Wording/Contract Drafting Specialist, Delegated Authority
Marsh —Norwich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Casual Education Mentor
Keys Children —Great Yarmouth
- £25 - £40 an hour
- Teaching
- Employee discount
- Referral programme
Quick apply
11d
Therapeutic Childcare Worker
Silver Birch Care Holdings —Acle
- £26,364.00 - £29,304.60 a year
- Part-time
- Childcare
- In-person
- Care plans
- Employee assistance programme
- Employee discount
Quick apply
Service Delivery Driver
Johnsons Workwear Ltd —Fakenham
- £30,000 - £31,000 a year
- Full-time
- Health & wellbeing programme
Quick apply
7d
Principal / Senior Associate Environmental Consultant
Mott MacDonald —Norwich
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Agile
- Employee discount
Assistant Practitioner 10934
Norfolk County Council —Holt
- £26,000 - £34,000 a year
- Part-time
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
5d
Senior Social Worker
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Temporary
- Hybrid work
- Employee discount
- Gym membership
4d
Advanced Nurse Practitioner
Norfolk & Suffolk Foundation Trust —Norwich
- £57,528 - £64,750 a year
- Full-time
- Management
- Master's degree
- Organisational skills
8d
Deputy Pharmaceutical Production Manager
Quadram Institute —Norwich
- £39,000 - £46,500 a year
- Full-time
- Organisational skills
- Communication skills
- Flexible schedule
Educational Psychologist
Norfolk County Council —Norwich
- Full-time
- Hybrid work
- Doctoral degree
- English
- Psychology
- Employee discount
- Gym membership
13d
Head of Legal & Compliance
Acteon Group Ltd. —Great Yarmouth
- Contracts
NPD Packaging Developer Apprenticeship (Food Technologist Level 3)
Kinnerton Confectionery —Fakenham
- £24,784.76 - £33,000.00 a year
- Full-time
- Microsoft Word
- Bar
- Microsoft Excel
- Employee discount
11d
Sales Specialist
Jewson civils frazer —Norwich
- Full-time
- Employee discount
- Referral programme

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quality assurance specialist jobs near paston, nfk

Quality Assurance and Training Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Data analysis skills
Microsoft Office
Numeracy
Organisational skills
Computer skills

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

quality assurance specialist jobs in paston, nfk

Quality Assurance and Training Specialist

AUM : Learning, Skills & Employment - HMP / YOI Norwich

Pension Officer

Child Protection Expert

Practice Consultant – Social Worker 10964

Care Home Manager (Specialist Services)

Occupational Therapist suitable for Newly Qualified

Policy Wording/Contract Drafting Specialist, Delegated Authority

Casual Education Mentor

Therapeutic Childcare Worker

Service Delivery Driver

Principal / Senior Associate Environmental Consultant

Assistant Practitioner 10934

Senior Social Worker

Advanced Nurse Practitioner

Deputy Pharmaceutical Production Manager

Educational Psychologist

Head of Legal & Compliance

NPD Packaging Developer Apprenticeship (Food Technologist Level 3)

Sales Specialist

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