3rd line support Work, Jobs in Patchway, Gls (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
Customer Support Co-Ordinator - Part Time
Taylor Wimpey —Bristol
- Part-time
- Continuous improvement
- Annual leave
- Employee discount
3d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Continuous improvement
- Travel
- Mentoring
- Referral programme
Quick apply
Office Manager
Head Office —Bristol
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Office
Quick apply
14d
Civil Project Engineer
M Group —Caldicot
- Communication skills
- Annual leave
- Employee assistance programme
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
Civil Resident Engineer
M Group —Caldicot
- Civil engineering
- Databases
- No degree
- Annual leave
- Employee assistance programme
Customer Service Adviser
Pelican —Bristol
- Full-time
- Communication skills
- Annual leave
- Referral programme
12d
Infrastructure Support Engineer
Computacenter —Bristol
- Customer service
- Windows
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Senior Research Officer
Office for National Statistics —Newport
- £43,644 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
8d
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
Quick apply
Commercial Manager
M Group —Newport
- Team management
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Risk Manager
M Group —Newport
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Senior Planner
M Group —Caldicot
- Hybrid work
- Travel
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
Technical Supervisor
CBRE —Bristol
- Full-time
- Customer service
- Team management
- Computer skills
3d
Quantity Surveyor
M Group —Bristol
- Annual leave
- Employee assistance programme
Senior Procurement Manager
M Group —Newport
- Hybrid work
- Continuous improvement
- Contracts
- Annual leave
4d

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IT Service Desk Analyst

BTL IT Solutions Ltd.
Patchway

Quick apply

Job details

Full-time
£26,000 - £29,000 a year

Benefits

Free parking
Discounted or free food
Company events
On-site parking

Qualifications

Desktop support
Customer service call handling
Inbound customer enquiry call handling
SCCM
Software deployment
Incident queue management
Ticket management
Maintenance
Microsoft Office Suite
Windows
Microsoft Office
VoIP
Computer hardware
Network support
Customer support
A Level
Active Directory

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

Based in our customer's cutting edge R&D facility at Filton, Bristol. This role will provide opportunities to be at the heart of enabling new technologies for the wider Aerospace industry.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Active directory administration
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
VOIP support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Discounted or free food
Free parking
On-site parking

Application question(s):

Are you free from a criminal record and willing to be security cleared to the level of UK BPSS?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

3rd line support jobs in patchway, gls

IT Service Desk Analyst

Customer Support Co-Ordinator - Part Time

2nd Line IT Support Engineer

Office Manager

Civil Project Engineer

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Civil Resident Engineer

Customer Service Adviser

Infrastructure Support Engineer

IT Provision & Compliance Analyst

Vacancy 2: Support Technician

Senior Research Officer

IT Support & Infrastructure Engineer

Commercial Manager

Risk Manager

Service Desk Advisor (First Line Helpdesk)

Senior Planner

Technical Supervisor

Quantity Surveyor

Senior Procurement Manager

I want to receive the latest job alerts for 3rd line support in patchway, gls

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