Learning and development advisor Work, Jobs in Patchway, Gls (with Salaries)

Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Team Manager Corporate Parenting (Early Permanence/Adoption, Children in Care, Care Leavers)
South Gloucestershire Council —Yate
- £55,534 - £60,390 a year
- Full-time
- Travel
- IT
- Leadership
- Annual leave
- Employee discount
10d
Group Head of Health, Safety & Environment
MJ Church —Chippenham
- From £95,000 a year
- Full-time
- In-person
- Leadership
- Annual leave
Quick apply
Head of Strategic Media and Research Communications
University of Bath —Bath
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
- Employee discount
3d
Sector Client Director - Healthcare
BAM UK & Ireland —Patchway
- Presentation skills
- No degree
- Travel
- Annual leave
Insider Risk Mitigation Advisor
HM Revenue and Customs —Bristol
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Work from home
- Flexible schedule
11h
University Guarantor Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Part-time
- Customer service
- University
- Communication skills
- Annual leave
- Employee discount
6d
Urban Design Research Officer
Bath Preservation Trust —Bath
- £19,200 a year
- Part-time
- Microsoft Excel
- Data analysis skills
- Project management
- Health & wellbeing programme
- Annual leave
Quick apply
Robotics Transformation Advisors
NCC —Bristol
- £56,641 - £70,929 a year
- University
- Presentation skills
- Travel
3d
Part Time Digital Learning Advisor (Fixed Term)
Bath Spa University —Bath
- £20,370 - £22,616 a year
- Part-time
- Hybrid work
- Project management
- University
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Strategic Accounts and Markets Lead
Mayden —Bath
- £50,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- AI
- Communication skills
- Annual leave
SHEQ Advisor
Bristol Waste Company —Bristol
- £43,593.40 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Health Safety and Wellbeing Advisor
Balfour Beatty —Bristol
- Hybrid work
- Project management
- Construction experience
- Annual leave
12d
Associate Business Consultant - Accelerator / Cross-Train
Columbus United Kingdom —Bristol
- £29,000 a year
- Hybrid work
- Microsoft Excel
- Communication skills
Quick apply
10d
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Cirencester
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Optical Assistant
Boots —Yate
- Part-time
- Employee assistance programme
- Employee discount
Service Team Advisor
Unite Students —Bristol
- Communication skills
- Annual leave
- Employee assistance programme
13d
Head of Finance Transformation & Operations
Buro Happold —Bath
- Hybrid work
- ERP systems
- Employee assistance programme
- Employee discount
Resident Advisor
Fresh Student Living —Bath
- £26,227.50 a year
- Full-time
- Administrative experience
- Time management
- Life insurance
Quick apply
Resident Advisor- Metalworks
Fresh Student Living —Bedminster
- £26,227.50 a year
- Full-time
- Management
- Organisational skills
- Life insurance
Quick apply

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Customer Support Advisor

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Zendesk
Continuous improvement
Communication skills

Full job description

About the role

Moorepay makes payroll and HR easy for thousands of UK businesses and has done for over 50 years. With an ambitious growth plan, this is an exciting time to join the Moorepay team: to build a career, drive change, and help supercharge our customer support. If you love the idea of working in a customer-centric, people-focused, fast-paced and data-driven role, then we want to hear from you!

As a Customer Support Advisor, you’ll support customers using Moorepay’s HR and payroll software, helping resolve queries and ensuring they get the most value from the platform. You will help improve the product by raising issues and new functionality requirements. You will be a subject matter expert on our applications and focused on service delivery to provide a great customer experience.

Key Responsibilities

Manage customer queries via Zendesk and phone, resolving issues within SLAs
Take ownership of the customer journey, ensuring a high quality experience
Troubleshoot application issues and support customers in using the platform effectively
Work closely with internal teams including Technical Support, Sales and Customer Success
Log all interactions accurately and provide clear updates to customers
Raise bugs and suggest product improvements
Share knowledge with the team and stay up to date with product updates and industry changes
Support continuous improvement in service delivery and customer experience

This is a hybrid role with three days a week based in our Swinton office. Some travel to other offices may be required from time to time.

Skills & experience

You will have experience of working with applications.
You have previously worked with SaaS products.
You are an analytical thinker with an innovative approach to problem solving.
You can work to deadlines with appropriate prioritisation.
You can take ownership of decision making when required.
You are comfortable working with others, building effective working relationships with clients and colleagues.
You have excellent communication skills, both written and verbal.
You embrace change as technology, products and services evolve.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

A career packed with opportunity, in a stable and growing company.
A comprehensive programme of learning and development.
Competitive base salary.
25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension with up to 8.5% employer contributions.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

learning and development advisor jobs in patchway, gls

Customer Support Advisor

Team Manager Corporate Parenting (Early Permanence/Adoption, Children in Care, Care Leavers)

Group Head of Health, Safety & Environment

Head of Strategic Media and Research Communications

Sector Client Director - Healthcare

Insider Risk Mitigation Advisor

University Guarantor Officer

Urban Design Research Officer

Robotics Transformation Advisors

Part Time Digital Learning Advisor (Fixed Term)

Strategic Accounts and Markets Lead

SHEQ Advisor

Health Safety and Wellbeing Advisor

Associate Business Consultant - Accelerator / Cross-Train

HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)

Optical Assistant

Service Team Advisor

Head of Finance Transformation & Operations

Resident Advisor

Resident Advisor- Metalworks

I want to receive the latest job alerts for learning and development advisor in patchway, gls

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