Operations administrator Work, Jobs in Patchway, Gls (with Salaries)

Broking Operations Administrator
Somerset Bridge Group —Bristol
- £24,984 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Referral programme
Quick apply
16h
Compliance Administrator
BRC Jobs —Bristol
- £14.42 an hour
- Call to connect
Quick apply
Operations Administrator (PMM)
King Lifting —Avonmouth
- Monday to Friday
- Microsoft Office
- Contracts
- Communication skills
- Employee discount
Quick apply
8d
Operations & Customer Support Administrator
Ohbot Limited —Chalford
- £30,000 - £35,000 a year
- Full-time
7h
Bank - Supplies Administrator
PracticePlusGroup —Bristol
- £13.58 an hour
- Travel
- Warehouse experience
- IT
Compliance Administrator
Building Recruitment Company —Bristol
- £14.42 an hour
- Call to connect
Pension Administration Project Analyst
Gallagher Benefit Services —Bristol
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Finance Project Administrator
National Trust —Trowbridge
- £27,612 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SharePoint
- Free parking
- Employee assistance programme
4d
Operations Admin
Cotswold Energy Group —Stonehouse
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
Quick apply
13d
Administrator
Gee Communications Ltd —Cardiff
- From £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Post Office Operations Manager
TGJones —Bristol
- £27,062 a year
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Administrator
West Hill Garden & Landscaping Services LTD —Wells
- £16,900 - £17,550 a year
- Part-time
- Heavy lifting
- Sales
- Microsoft Office
- Free parking
Quick apply
Operations Assistant
HK Engineering —Melksham
- £22,083 - £27,050 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
7d
Supply Chain & Procurement Administrator FTC
Dutypoint —Gloucester
- Full-time
- Microsoft Excel
- ERP systems
- Data entry
Quick apply
3d
Operations & Admin Manager (Korean Speaker / Right to Work in UK)
INNO Instrument Ltd —Frome
- £32,000 - £34,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- English
Quick apply

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Broking Operations Administrator

Somerset Bridge Group -
Bristol

Quick apply

Job details

Permanent | Full-time
£24,984 a year
16 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Referral programme
Car scheme

Qualifications

Microsoft Excel
Communication skills

Full job description

Description

At Somerset Bridge Group, we are building a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance. We are committed to delivering transparent products and an efficient, fair service to our policyholders, placing customers at the heart of everything we do.

We are proud of our collaborative culture and recognise that our people are key to our success. We are always looking for passionate individuals who enjoy problem-solving, continuous improvement, and being part of a fast-moving, supportive environment.

We are looking for a proactive and detail-oriented Broking Operations Administrator to join our Distribution Operations team. This role sits within a collaborative function that works closely with our call centre colleagues in South Africa, supporting a wide range of financial and operational processes.

This is an ideal opportunity for someone who enjoys resolving complex issues, identifying areas for improvement, and working cross-functionally to enhance business performance. You will play a key role in investigating discrepancies, managing payment processes, and ensuring accuracy across our systems.

What you'll be responsible for:

Finance & Provider Reconciliation

Investigate and resolve discrepancies between internal systems and finance providers
Manage reporting exceptions, including declined policies and manual payment requirements
Ensure accurate and timely reconciliation of financial data

Payment Processing & Adjustments

Process atypical payments, including write-offs and financed case settlements
Manage unpaid premiums, including referrals to collection agencies
Review and action correspondence from debt management agencies

Operational Support

Monitor system errors, incorrect data entries, and operational inconsistencies
Investigate outstanding policy balances and issue appropriate customer communications (e.g. chasers and refunds)
Manage daily administrative tasks, including inbox and diary management
Collaborate with wider teams to provide insights, feedback, and support continuous improvement initiatives

What you'll need:

We’re looking for someone who is naturally curious, solutions-focused, and able to thrive in a fast-paced environment.

Strong problem-solving skills with a keen eye for detail
The ability to prioritise workloads and meet deadlines
Confidence working with data, including experience using Microsoft Excel
Excellent written communication skills
The ability to collaborate effectively with a wide range of stakeholders, including international teams
A proactive and self-motivated approach, with the ability to quickly learn and retain new information

Our Benefits

Hybrid working – 2 days in the office and 3 days working from home
25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
Discretionary annual bonus
Pension scheme – 5% employee, 6% employer
Flexible working – we will always consider applications for those who require less than the advertised hours
Flexi-time
Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
Electric vehicle – salary sacrifice scheme
100’s of exclusive retailer discounts
Professional wellbeing, health & fitness app - Wrkit
Enhanced parental leave, including time off for IVF appointments
Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
Life Assurance - 4 times your salary
25% Car Insurance Discount
20% Travel Insurance Discount
Cycle to Work Scheme
Employee Referral Scheme
Community support day

About Somerset Bridge Group

Somerset Bridge Group is dedicated to delivering fair products and innovative services in the insurance industry. Our group focuses on underwriting, broking, and claims handling to provide sustainable and innovative insurance solutions. Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers. Somerset Bridge Limited handles underwriting and claims, processing almost 50,000 claims annually. Somerset Bridge Shared Services Limited provides essential support functions to ensure operational efficiency and compliance. With a strong commitment to values, culture, and customer service excellence, Somerset Bridge Group is recognised for its industry awards and growth. Join us to be part of a dynamic team that fosters creative thinking and personal development.

We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

Equal Opportunity Employer

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.

Quick apply

Refine Your Search

operations administrator jobs in patchway, gls

Broking Operations Administrator

Compliance Administrator

Operations Administrator (PMM)

Operations & Customer Support Administrator

Bank - Supplies Administrator

Compliance Administrator

Pension Administration Project Analyst

Finance Project Administrator