Application support engineer Work, Jobs in Pathhead, Fif (with Salaries)

Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
1d
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Lead Frontend Engineer
Ember —Edinburgh
- £70,000 - £110,000 a year
- Full-time
- AWS
- Bachelor's degree
- Python
- Flexible schedule
Quick apply
1d
Business Application Software Engineer
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Engineering
Quick apply
DevOps Engineer
Craneware —Edinburgh
- Hybrid work
- DevOps
DevOps Engineer, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Work from home
Senior Android Engineer
Barclays —Edinburgh
- Scripting
- Agile
- Financial services
AI Engineer (Infrastructure SRE & Automation)
Sky —Livingston
- Full-time
- Hybrid work
- AI
- Restaurant
- Python
- Free parking
- Employee discount
5d
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —Edinburgh
- Full-time
- Java
- Hotel
- AWS
Design Engineer
Quorum Cyber —Edinburgh
- Full-time
- Hybrid work
- JavaScript
- Communication skills
Quick apply
Software Development Engineer
Adobe —Edinburgh
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Employee assistance programme
Senior Software Engineer, Dashboard Platform
Algolia —Edinburgh
- £82,500 - £114,800 a year
- Remote
- English
- AWS
- JavaScript
- Work from home
Software Engineer, AI Labs
BlackRock Investments —Edinburgh
- Hybrid work
- SQL
- AWS
- Machine learning
- Work from home
8d
Java Software Engineer
Corero —Edinburgh
- Hybrid work
- Computer Science
- Java
- SQL
- Life insurance
Tier 2 Escalation Specialist
Smartsheet —Edinburgh
- Remote
- CRM software
- Salesforce
- Java
- Flexitime
9d
Software Engineer
Accenture —Edinburgh
- Full-time
- Java
- AWS
- Travel
12d
Front-End Technical Lead
Sky —Livingston
- Full-time
- Hybrid work
- Analysis skills
- JavaScript
- Mentoring
- Employee discount
9d
Senior Software Engineer - Calculations
Addepar —Edinburgh
- Java
- C++
- APIs
Quick apply
Full Stack Angular Software Engineer
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Engineering
Quick apply

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Sonata Application Support Engineer

Cognizant -
Edinburgh

Apply Now

Job details

Full-time
1 day ago

Qualifications

Pension
SQL
SoapUI
Continuous improvement
Agile
Application support

Full job description

The Sonata Application Support analyst provides specialist incident and problem management support.
The role involves being the initial entry point to the Sonata team by triaging and resolving incident and advising on requirements for continuous improvement i.e. to reduce incident volumes.
The Sonata Application Support analyst works closely with the wider Sonata team, wider technology teams, business stakeholders, delivery teams, and external vendors to ensure Sonata remains stable, scalable, and fit for
purpose.
This is an excellent opportunity for someone who wants to deepen their Sonata knowledge in a multi-skilled team.
Key Responsibilities
1. Incident and Problem Management

Resolve incidents within SLAs

Manage problem records effectively

Identify areas for improvement/efficiencies
2. Monitoring

Perform daily health checks and work with business stakeholders to resolve issues before they impact the customer

Identify improvements to existing tooling
3. Service

Work with wider technology teams to impact assess changes being introduce
4. Knowledge & Capability Development

Maintain Sonata standards, documentation, and knowledge assets.
Technical Skills

Knowledge of the Sonata data model would be desirable

Ability to write SQL queries

Knowledge of the Sonata Application or similar including

Ability to diagnose issues
Other Skills

Ability to problem solve and troubleshoot

Ability to multitask effectively

Able to remain calm under pressure

Good attention to detail

Can-do attitude

Always striving for continuous improvement
Nice to have

Sonata Workflow knowledge

Using testing tools such as SOAPUI or ReadyAPI be able to construct SBS requests

Awareness of agile methodology

A wide knowledge of UK Pensions and Isas

Apply Now

Refine Your Search

application support engineer jobs in pathhead, fif

Sonata Application Support Engineer

Technical Support Engineer

Deskside Support Engineer (Edinburgh)

Lead Frontend Engineer

Business Application Software Engineer

DevOps Engineer

DevOps Engineer, Associate

Senior Android Engineer

AI Engineer (Infrastructure SRE & Automation)

Tech Insight Experience for Women - Engineering

Design Engineer

Software Development Engineer

Senior Software Engineer, Dashboard Platform

Software Engineer, AI Labs

Java Software Engineer

Tier 2 Escalation Specialist

Software Engineer

Front-End Technical Lead

Senior Software Engineer - Calculations

Full Stack Angular Software Engineer

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