Client service delivery analyst Work, Jobs in Pathhead, Fif (with Salaries)

NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Global Delivery Division Lead
Clearwater Analytics, Ltd. —Edinburgh
- Sales
- Microsoft Office
- Project management
Quick apply
Specialist Analytical Development
NextPharma GmbH —Livingston
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Life insurance
13d
CASS Reconciliations Analyst
FNZ —Edinburgh
- Full-time
- Microsoft Excel
- Communication skills
- Paid training
- Life insurance
8d
Data Analytics Officer
Audit Scotland —Edinburgh
- £36,664 - £40,928 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
11d
Senior Analytical Scientist
Impact Solutions —Livingston
- £35,000 - £40,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
- Free parking
Quick apply
Sr. Subject Matter Expert - Implementations
Clearwater Analytics, Ltd. —Edinburgh
- Master's degree
- Bachelor's degree
- Accounting
Quick apply
Project Manager, Data Delivery - Wealth Management (Edinburgh or Jersey)
Royal Bank of Canada —Edinburgh
- Full-time
- Project management
- Software development
- Agile
Scrum Master
Version 1 —Edinburgh
- Full-time
- Hybrid work
- DevOps
- Data analysis skills
- AWS
- Employee assistance programme
- Employee discount
Quick apply
7d
Environmental Specialist - Marine Mammal Specialist
Xodus Group —Edinburgh
- Call to connect
- Hybrid work
- Master's degree
- Analysis skills
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
6d
Asbestos Consultant / Senior Asbestos Consultant
Tetra Tech —Edinburgh
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Data Scientist - Water Sector
Stantec —Edinburgh
- Hybrid work
- Azure
- DevOps
- Machine learning
Lead Appian Development Consultant
Valtech Group —Edinburgh
- SQL
- Mentoring
- Agile
14d
Lead Client Transition Associate
Clearwater Analytics, Ltd. —Edinburgh
- Microsoft Excel
- SQL
- Project management
Quick apply
23h
Senior Business Analyst
Version 1 —Edinburgh
- Full-time
- Hybrid work
- AWS
- Project management
- Agile
- Life insurance
Quick apply
Senior Appian Development Consultant
Valtech Group —Edinburgh
- SQL
- APIs
- Agile
14d
Senior Technical Business Analyst
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Systems, Data & MI Manager (NetSuite)
2i Limited —Edinburgh
- Hybrid work
- Salesforce
- ERP systems
- Communication skills
- Annual leave
- Gym membership
Quick apply

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NOC Analyst

Computershare -
Edinburgh

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

System administration
ITIL
Solarwinds
Linux
Network monitoring
Communication skills

Full job description

Location : Edinburgh, Hybrid

In this position, you’ll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an excellent opportunity to join our ever-growing technology department as an NOC Analyst. This position sits within our Service Operations department located in Edinburgh, who support our IT systems and employees across our global sites. Working in Service Operations gives you a great understanding of our wider business as you get to work with multiple different business lines and see the many different transactions and work that Computershare is involved in.

Our NOC Analysts are pivotal to our success; as a global market Leader in Financial Administration, Technology underpins us as the foundation of what we do. Maintaining optimal efficiency of our systems at a global scale plays a key part in ensuring Computershare continue to deliver the highest levels of service to our clients and employees around the world.

A role you will love

As a NOC Analyst, you’ll be part of a collaborative and skilled team responsible for ensuring the stability and performance of critical systems. You’ll monitor infrastructure, respond to alerts, and participate in incident resolution by escalating appropriately and working alongside the wider team to restore service.

Key responsibilities include:

Monitoring infrastructure and network performance using advanced tools to detect and respond to issues in real time.
Responding to alerts and incidents, escalating appropriately, and working alongside the wider team to restore service quickly and efficiently.
Identifying and resolving critical incidents within agreed SLAs to minimize impact and downtime.
Contributing to continuous improvement by spotting opportunities for process optimisation and automation.
Troubleshooting technical issues across servers, networks, and applications.
Maintaining infrastructure integrity through routine checks, updates, and documentation.
Log, categorise, and prioritise global incidents, ensuring timely and accurate response.
Perform routine tasks using Linux command-line systems, maintaining operational consistency.
Carry out system operations on critical core services, including monitoring overnight batch processes and responding to alerts, escalating as necessary.
Build and maintain strong working relationships with teams across the organisation to support seamless incident resolution and service delivery.
Use monitoring tools to generate reports that support data-driven decisions and service enhancements.
Ensure procedures and documentation are kept current, and communicate any updates clearly to the team.

The flexibility to work 12-hour shifts and bank holidays is a must for this position, along with a weekend shift rotation (2 in every 4 weekends). We will require you to work in the office Monday – Friday, 9am – 5pm during your initial 4 week induction, your shift pattern will then resume thereafter.

Shift pattern will likely be either 4 or 5 on, 4 or 5 off, working a mixture of 12-hour day/night shifts (7am – 7pm & 7pm – 7am).

What will you bring to the role?

As you can imagine, we need you to have great attention to detail. Supporting critical systems isn’t an easy job, so being able to think on your feet, problem solve and think outside the box are some key skills that you’ll need for this role.

Communication is key; you need to be able to build effective working relationships, work closely with your team to keep up to date with changes and bring your ideas to the table.

Key Skills Required:

Experience in a technical environment, ideally within a NOC, IT support, or systems administration role.
Strong troubleshooting skills and the ability to think critically under pressure.
Solid troubleshooting skills, with a strong focus on triage and first-time fix.
Familiarity with Linux systems and command-line operations.
Understanding of ITIL frameworks is highly advantageous.
A passion for continual learning and professional development
Excellent communication skills and the confidence to contribute to technical discussions and incident calls.
A mindset geared toward service improvement, collaboration, and innovation.
Proficiency in Linux, with strong command-line skills.
Familiarity with network monitoring tools such as Zscaler ZDX, AlertSite, SolarWinds, or similar.
Strong problem-solving skills, with the ability to think critically and act decisively under pressure.

We’re looking for hard-working, driven people to join this amazing team. If that’s you, then don’t hesitate and apply today!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Apply Now

Refine Your Search

client service delivery analyst jobs in pathhead, fif

NOC Analyst

NOC Analyst (10pm-6am)

L1 Service Desk Team Leader

Global Delivery Division Lead

Specialist Analytical Development

CASS Reconciliations Analyst

Data Analytics Officer

Senior Analytical Scientist

Sr. Subject Matter Expert - Implementations

Project Manager, Data Delivery - Wealth Management (Edinburgh or Jersey)

Scrum Master

Environmental Specialist - Marine Mammal Specialist

Asbestos Consultant / Senior Asbestos Consultant

Data Scientist - Water Sector

Lead Appian Development Consultant

Lead Client Transition Associate

Senior Business Analyst

Senior Appian Development Consultant

Senior Technical Business Analyst

Systems, Data & MI Manager (NetSuite)

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