Overview
We are seeking a dynamic and experienced Shift Supervisor Front of House to oversee daily operations within our hospitality environment. This role involves supervising front-of-house staff, ensuring exceptional customer service, and maintaining high standards of food safety and cleanliness. The ideal candidate will possess strong leadership skills, a background in restaurant or hospitality settings, and a passion for delivering memorable guest experiences. The position offers an excellent opportunity for career growth within a vibrant team dedicated to excellence.
Responsibilities
- Supervise front-of-house team members, including servers, hosts, and baristas, ensuring smooth shift operations
- Oversee food preparation and service to guarantee quality standards are met or exceeded
- Assist with food presentation and ensure adherence to food safety regulations
- Manage customer interactions, resolving any issues promptly and professionally
- Coordinate with kitchen staff to facilitate efficient food production and timely service
- Monitor cleanliness and organisation of the dining area in compliance with health and safety standards
- Lead by example in delivering exceptional hospitality, fostering a welcoming environment for guests
- Support staff training programmes and promote team development initiatives
- Ensure all operational procedures are followed consistently throughout shifts
Experience
- Proven supervising experience within a restaurant, hotel, or hospitality setting
- Strong background in food preparation, cooking, and food safety practices
- Experience in serving customers and managing guest relations effectively
- Demonstrated leadership skills with the ability to motivate and manage teams under pressure
- Knowledge of culinary processes, food production, and kitchen operations is desirable
- Familiarity with hospitality standards, including barista experience or hotel service roles, is advantageous
- Excellent organisational skills with the ability to multitask efficiently during busy periods
This role offers an engaging environment where leadership qualities are valued alongside culinary knowledge. Candidates should be passionate about delivering outstanding service while maintaining operational excellence.
Pay: £14.00-£15.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
