Support associate Work, Jobs in Peasemore, Brk (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Associate Researcher - “Disputed Facts: Fact-Checking Immigration Claims in an Era of Polarized Knowledge.”
Oxford Brookes University —Headington
- £17.27 an hour
- Part-time
- Remote
- Organisational skills
- Time management
12d
Associate Publisher
Wiley —Oxford
- £31,400 - £43,800 a year
- Full-time
- Doctoral degree
- Bachelor's degree
- No degree
8d
Research Associate in Secondary I...
The Rosalind Franklin Institute —Harwell
- £38,500 - £39,500 a year
- Full-time
- Doctoral degree
- Leadership
- Free parking
- Annual leave
Sales Associate
NEXT —Reading
- £10.85 - £12.71 an hour
- Part-time
- Customer service
14d
Team Member
NEXT —Swindon
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
7d
Research Associate in Native Ambi...
The Rosalind Franklin Institute —Harwell
- £38,500 - £39,500 a year
- Full-time
- Doctoral degree
- Leadership
- Free parking
- Annual leave
Urban Outfitters Sales Associate (Full-Time & Part-Time) - Oxford, UK
Urban Outfitters —Oxford
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Laboratory Analyst
Ecolab Inc. —Andover
- Full-time
- Engineering
- Laboratory experience
- Microsoft Office
- Employee stock purchase plan
Nursing Associate
Dr Howells & Partners —Hungerford
- Up to £29,095 a year
- Full-time
- Driving
- Computer skills
- In-person
- Free parking
- Employee discount
Quick apply
Learning Assistant
GLF Schools —Didcot
- £18,572 - £23,914 a year
- Part-time
- Administrative experience
- Classroom experience
- IT
1d
College Partnerships Coordinator
Oxford Brookes University —Headington
- £32,080 - £34,610 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Bachelor's degree
Cloud Support Associate, Support Engineering
AWS EMEA SARL (UK Branch) —Thames Valley
- Weekend availability
- Computer Science
- AWS
- Bachelor's degree
2d
Assistant Publisher
Wiley —Oxford
- £27,400 - £37,333 a year
- Full-time
- Bachelor's degree
- Communication skills
Loss Prevention Officer
TK Maxx —Swindon
- Full-time
- Employee assistance programme
- Employee discount
Programme Coordinator
Saïd Business School —Oxford
- £32,108 - £37,338 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
8d
Associate Solutions Owner
Wiley —Oxford
- £31,400 - £43,800 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Client Support Administrator
Amentum —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Digital Scholarship Associate
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Part-time
- No degree
- Travel
- Organisational skills
- Annual leave
2d
ASSOCIATE TECHNICIAN
Quantum Fabrix —Kidlington
- Full-time
- Laboratory experience
- Microsoft Office
- Travel
- Annual leave
Quick apply

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

support associate jobs in peasemore, brk

Contact Centre Associate

Associate Researcher - “Disputed Facts: Fact-Checking Immigration Claims in an Era of Polarized Knowledge.”

Associate Publisher

Research Associate in Secondary I...

Sales Associate

Team Member

Research Associate in Native Ambi...

Urban Outfitters Sales Associate (Full-Time & Part-Time) - Oxford, UK

Laboratory Analyst

Nursing Associate

Learning Assistant

College Partnerships Coordinator

Cloud Support Associate, Support Engineering

Assistant Publisher

Loss Prevention Officer

Programme Coordinator

Associate Solutions Owner

Client Support Administrator

Digital Scholarship Associate

ASSOCIATE TECHNICIAN

I want to receive the latest job alerts for support associate in peasemore, brk

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