Membership manager Work, Jobs in Peckham, Gtl (with Salaries)

Membership Manager
Maison Estelle —West London
- £55,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
- Work from home
- Employee discount
Quick apply
11d
Membership Manager
Loulou Groupe —London
- Hospitality
- Project management
- Organisational skills
Club Assistant (Part-Time) – Padel & Fitness Centre
Bubble Boys Events —London
- £13 - £14 an hour
- Part-time
- Hospitality
- Customer service
- First Aid Certification
- Free parking
- Employee discount
Quick apply
1d
Golf Receptionist
Mytime Active —Bromley
- £26,540.80 a year
- Part-time
- Customer service
- Organisational skills
- Front desk
- Annual leave
- Referral programme
4d
Duty Manager
Virgin Active —London
- £30,285 a year
- Full-time
- Hospitality
- Communication skills
- Annual leave
- Employee discount
Membership Manager
Jobs In. Fitness —London
- £45,000 - £50,000 a year
- Weekend availability
- Sales
- Organisational skills
- Communication skills
Quick apply
Marketing Manager - Membership Retention
PEI Group —London
- Bachelor's degree
- Marketing
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
Stock Manager
NEXT —London
- From £21,033 a year
- Part-time
- Customer service
- Leadership
- Employee discount
10d
Online Merchandiser
Jollyes Pets —Waltham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount
Senior Events Manager
Wilmington plc —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Organisational skills
- Annual leave
- Employee discount
9d
Housing Services Manager
Lewisham Council —London
- £64,938 - £69,660 a year
- Weekend availability
- Employee discount
13d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Business Continuity Manager
Bell Integration —London
- Analysis skills
- Project management
- Organisational skills
- Annual leave
Centre Manager
SOAS University of London —London
- £43,297.57 - £50,562.57 a year
- Full-time
- Master's degree
- School
- Annual leave
- Employee assistance programme
4d
Membership Manager
GSMA —London
- Full-time
- Hybrid work
4d
Scott Dunn Private - Private Travel Manager
Scott Dunn —London
- Hybrid work
- Sales
- Travel
- Computer networking
- Annual leave
- Employee discount
2d
Customer Success Manager
Stotles —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Gym membership
13d
Membership Advisor & PT
Anytime Fitness London Fields —London
- Up to £35,000 a year
- Full-time
- Anatomy knowledge
- First Aid Certification
- In-person
Quick apply

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Membership Manager

Maison Estelle -
West London

Quick apply

Job details

Full-time
£55,000 a year
11 days ago

Benefits

Company pension
Work from home
Employee discount

Qualifications

Hospitality
Guest relations
Organisational skills
Leadership
Communication skills

Full job description

Job Ref: MAI3870

Branch: Maison Estelle

Location: Maison Estelle - London

Salary/Benefits: £56,872 per annum OTE

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours per week

Posted date: 08/07/2026

Closing date: 19/08/2026

Who are we?

Maison Estelle is a private members' club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A 'Hosted Home', bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

What's in it for you?

At Estelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued, supported, and celebrated.

The on-target earning potential for this role is £56,872 per annum, comprising a base salary of £55,000, plus a qualified estimate of £1,872 in gratuities and service charge.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

Biannual company socials plus smaller social and sports groups.
Exclusive staff rates and FB discounts across the Ennismore brand.
Birthday day off.
Goes without saying, but we will feed you during your shift.
Added protection through our pension, health cash plan and life assurance schemes.
28 days holiday, inclusive of bank holidays, increasing with length of service.
Recommend-a-friend bonus scheme.
One day per week working from home, with four days spent within our clubs building relationships with members and teams.

As Membership Manager, you'll play a key role in shaping the future of our membership community across Estelle. Working closely with the Head of Membership, you'll lead initiatives that drive membership growth, retention and engagement while ensuring every interaction reflects the exceptional standards our members expect.

You'll oversee the day-to-day running of the Membership function, leading and developing the Membership team while acting as a visible ambassador across our clubs. Building meaningful relationships with members, you'll use insight and feedback to continually evolve the member experience, creating lasting loyalty and a true sense of community.

Your responsibilities will include:

Leading the Membership team, providing coaching, direction and ongoing development.
Supporting the delivery of membership growth, engagement and retention strategies across all assigned sites.
Managing the membership journey from application through to renewal, ensuring a seamless and personalised experience.
Building strong relationships with members and prospective members, acting as a senior ambassador for the club.
Leading the annual programme of membership community events alongside the Member Success Manager, from concept through to delivery and evaluation.
Driving the Membership Meets programme, ensuring members have regular opportunities to connect with the club and share valuable feedback.
Spending time within our clubs each week, gathering member insight and working collaboratively with operational teams to continuously enhance the member experience.
Analysing membership trends, engagement data and market insights to identify opportunities for innovation and continuous improvement.
Partnering with Programming, Marketing, Food Beverage, Finance and Operations teams to deliver an exceptional member journey.
Managing departmental processes, reporting, budgets and service standards while continually seeking ways to improve efficiency and member satisfaction.

WHO WE ARE LOOKING FOR

We're looking for an experienced membership, hospitality or customer experience professional who is passionate about building communities and creating memorable experiences.

You'll be an inspiring people leader who enjoys developing others, whilst being equally comfortable building relationships with members, influencing stakeholders and using data to make informed decisions.

You'll also have:

Previous experience managing or leading a Membership, Guest Relations, VIP, Customer Experience or Hospitality team.
Experience developing customer or member engagement and retention initiatives.
Strong leadership skills with the ability to coach, motivate and develop a high-performing team.
Excellent relationship-building and communication skills with the confidence to engage with a diverse membership base.
Experience planning and delivering events or member engagement activities.
Strong organisational skills with the ability to manage multiple priorities simultaneously.
Commercial awareness and confidence interpreting data, reporting and trends to support business decisions.
A collaborative approach with the ability to work cross-functionally across multiple departments.
A proactive, solutions-focused mindset with a genuine passion for delivering exceptional service.

We allow one day WFH per week, but the other 4 days we would require visibility in the clubs.

Quick apply

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