Head of customer service Work, Jobs in Penarth, Vgl (with Salaries)

Head of Product - Dairy
YeoValley —Blagdon
- Up to £90,000 a year
- Monday to Friday
- Hybrid work
- Budgeting
Quick apply
10d
Senior Operations Manager
Sero —Cardiff
- £58,000 - £65,000 a year
- 8 hour shift
- Hybrid work
- Team management
- Contracts
- Budgeting
- Annual leave
- Flexible schedule
Quick apply
11d
Internal Sales
Encon Insulation —Cardiff
- Full-time
- Data entry
- Typing
- In-person
- Life insurance
Quick apply
Senior Information & Business Support Officer
Care & Repair Cardiff and the Vale —Cardiff
- £32,080 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Head of CRM
Wealthify Ltd —Penarth
- Up to £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Team management
- Organisational skills
- Free parking
Quick apply
1d
Customer Service and Office Manager
Bridge Coffee Roasters —Hengoed
- £34,000 - £37,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
Quick apply
1d
Event Safety Steward
Showsec —Cardiff
- £13.45 - £15.07 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
5d
Night Manager
ASDA —Cardiff
- Weekend availability
- Customer service
- In-person
- Retail management
- Annual leave
- Employee assistance programme
Enforcement Agent - Rhondda
Dukes Bailiffs Limited —Rhondda
- £28,500 - £100,000 a year
- Full-time
- Continuous improvement
- Cash handling
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
13d
CX Team Member
Foot Locker —Cardiff
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Digital Customer Service Advisor
Unify Brand Partnerships —Cwmbran
- £26,500 a year
- Full-time
- Microsoft Excel
- Computer literacy
- In-person
- Annual leave
- Employee discount
Quick apply
Customer Experience Specialist
Hafod —Cardiff
- £27,191 a year
- Full-time
- Microsoft Word
- Communication skills
- Time management
11d
Project Manager (Land & New Business)
Hafod —Cardiff
- £42,000 - £52,500 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Construction experience
Senior Information & Business Support Officer
Care & Repair Monmouthshire and Torfaen —Cardiff
- £32,080 a year
- Full-time
- Team management
3d
Marketing Executive - Specialist
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Free parking
- Annual leave
Development Manager( Land & New Business)
Hafod —Cardiff
- £56,000 - £65,000 a year
- Full-time
- Hybrid work
- Business development
- Construction experience
- Leadership
Marketing Executive - Specialist
PHS Group —Caerphilly
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Marketing
- Free parking
- Annual leave
Healthy Homes Team Leader
Hedyn —Malpas
- £45,368 - £45,638 a year
- Full-time
- Budgeting
- Training & development
- Annual leave
Business Support Officer
Democracy and Boundary Commission Cymru —Cardiff
- £30,755 - £34,997 a year
- Full-time
- Writing skills
- Research
- Presentation skills
13d
HR Operations and Wellbeing Lead
Welsh Parliament —Cardiff
- £49,026 - £58,756 a year
- Part-time
- Hybrid work
- Writing skills
- Research
- Analysis skills
- Work from home
4d

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Head of Product - Dairy

YeoValley -
Blagdon

Quick apply

Job details

Permanent
Up to £90,000 a year
10 days ago

Benefits

Company car
Cycle to work scheme
Company pension

Qualifications

Stakeholder collaboration
Stakeholder liaison
Product development
Budgeting
Project management experience
Team motivation leadership

Full job description

So, what will I be doing?

At Yeo Valley, we're about more than just making great food – we're here to Nurture & Nourish People & Planet by Making Great Food the Right Way. Forever. As a co-owned business, we invest in our people, encourage growth, and believe in doing things properly.

We aim to be a successful, visionary and purposeful food and farming business powered by people who feel inspired by our purpose and valued as co-owners.

We have an exciting opportunity for a Head of Product - Dairy to join the Yeo Valley family in our Development team. The Head of Product - Dairy is the accountable lead for all activities relating to Dairy Product Development within Yeo Valley Farms Production. The purpose of this role is to work with the Senior Head of Innovation to set out the insight led, Innovation plan which delivers on our Demand Strategy. This role is accountable to delivering on the needs of our YVO brand and our Own Label Dairy business and is accountable to driving engagement with senior customer stakeholders to ensure our plans are well understood and valued.

Your responsibilities will include:

Leadership of the Dairy innovation teams for YVO and Own Label products
Inspire the Dairy Innovations team through effective 121s and development plans with direct reports.
Work very closely with the Senior Manager in charge of the Process team, to ensure priorities are aligned
Work with the Dairy Brand Management leads, ensuring robust clarity on priorities for the short, medium and long term.
As part of the Product leadership team, ensure alignment all of the Development teams on priorities
Play a key role in helping the Senior Head of Innovation define our Innovation strategy, including where we want to invest to grow capability
Engage with retailers at Senior Manager level on a quarterly basis, to ensure strategic alignment between our plans and our customers strategies.
Ensure that the Innovation Managers are well organised to meet the critical path’s required to deliver on our product ambitions
Be an advocate for our category vision, and ensure we are bringing this to life in our innovation approach
Regular meetings with Senior Development managers in our most strategic retail partners to ensure alignment through the teams on priorities for now and the future.

This role sits within the Central Development team and reports to the Senior Head of Innovation. The working hours are 40 hours per week Monday - Friday, and the role is based in our YVHQ offices in Blagdon, Somerset. Whilst we operate with flexible working principles, we expect our co-owners to be present in the office 2-3 days a week. This role comes with a company car allowance.

Sounds interesting, what do I need?

Essential:

Broad based product development experience
Success in food/drink innovation in brands and OL
Excellent leadership credentials and ability to nurture talent
Able to work with multiple senior stakeholders.
Success in overseeing multiple projects at the same time and ensure our resources are aligned to their success
Strong track record in effective budget management

Why should I join the family?

We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK’s packaged yogurt.

We’re sure you don’t need convincing, but there’s a whole host of benefits that we offer including:

25 days + bank holidays
non-contributory pension scheme
annual bonus (as part of the Employee Benefit Trust, based on company performance for the year)
life cover
healthcare cash back plan
cycle to work scheme
subsidised Yeo Valley products and services
preferential rates with our partners
learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow

Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away – and don’t miss the opportunity to join us!

Unfortunately, we’re not able to provide employment sponsorship to candidates at this moment in time.

Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction.

Quick apply

Refine Your Search

head of customer service jobs in penarth, vgl

Head of Product - Dairy

Senior Operations Manager

Internal Sales

Senior Information & Business Support Officer

Head of CRM

Customer Service and Office Manager

Event Safety Steward

Night Manager

Enforcement Agent - Rhondda

CX Team Member

Digital Customer Service Advisor

Customer Experience Specialist

Project Manager (Land & New Business)

Senior Information & Business Support Officer

Marketing Executive - Specialist

Development Manager( Land & New Business)

Marketing Executive - Specialist

Healthy Homes Team Leader

Business Support Officer

HR Operations and Wellbeing Lead

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