Business support manager Work, Jobs in Pennsylvania, Dev (with Salaries)

Customer Care Manager
Kier Group —Exeter
- Continuous improvement
4d
Customer Experience Lead
CORNERSTONE HOUSING LTD —Exeter
- £46,326 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Health & wellbeing programme
- Flexitime
Quick apply
11d
HR Casework Administrator
University of Exeter —Exeter
- From £30,628 a year
- Call to connect
- Hybrid work
- Customer service
- University
- Annual leave
4d
Project Support Administator
Gallifordtry —Exeter
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee assistance programme
- Employee discount
Waiter/Waitress
Pizza Express —Exeter
- £9.00 - £17.21 an hour
- Part-time
- Serving
- Customer service
- No experience needed
- Referral programme
Quick apply
Regional Coordinator
Churchill Group —Newton Abbot
- £27,976 a year
- Temporary
- CRM software
- Maths
- Organisational skills
- Employee discount
- Sick pay
Quick apply
HR Advisor
Stephens Scown —Exeter
- Full-time
- Hybrid work
- Recruiting
- Annual leave
10d
People Business Partner
Teign Housing —Newton Abbot
- £45,594 a year
- Full-time
- Data analysis skills
- Team management
- Mentoring
Regional Business Support Manager - England
Tilhill Forestry —Uffculme
- Full-time
- Administrative experience
- Computer skills
- Communication skills
Quick apply
Procurement Specialist
Genuit Group —Honiton
- Full-time
- Continuous improvement
- Communication skills
- Negotiation
10d
Service Desk Analyst
BT —Exeter
- £31,529 a year
- Analysis skills
- Continuous improvement
- Gym membership
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Programme Facilitator - Exeter (South West)
HM Prison & Probation Service —Exeter
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
Office Admin Support
Gwella Contracting Services —Exeter
- £26,500 - £28,000 a year
- Full-time
- Contracts
- In-person
- Leadership
- Profit sharing
- Life insurance
Quick apply
12d
Finance Assistant
The Play Company International Ltd —Exeter
- £26,500 - £28,000 a year
- Full-time
- In-person
- Free parking
Quick apply
Commercial Administrator
M Group —Tiverton
- Microsoft Office
- Data entry
- IT
- Annual leave
- Employee assistance programme
Receptionist (37936) -
Bupa Dental Care —Exeter
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Team Leader
TK Maxx —Exeter
- Full-time
- Team management
- Employee discount
8d
Receptionist (38387) -
Bupa Dental Care —Newton Abbot
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
5d
Operations Manager, AMZL
Amazon UK Services Ltd. —Exeter
- Full-time
- English
- Master's degree
- Bachelor's degree

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business support manager jobs near pennsylvania, dev

Customer Care Manager

Kier Group -
Exeter

Apply Now

Job details

4 days ago

Qualifications

Report generation
Client engagement
Stakeholder liaison
Complaint handling
Continuous improvement
Relationship management
Management reporting
Customer interaction

Full job description

We're looking for a Customer Care Manager to join our South West Water team based in Exeter.

Location: Exeter – Hawthorne House - some working from home available
Hours: 39.5 hours per week - some flexibility on start and end times available if desired, just let us know when you speak to us.

We are unable to offer certificates of sponsorship to any candidates in this role.

We are seeking a Customer Care Manager to lead customer service delivery across our South West Water contract. You will manage a team of Customer Liaison Officers, drive customer satisfaction, oversee complaints and escalations, develop strong client relationships and support continuous improvement initiatives. This is an excellent opportunity for a customer-focused leader who can influence stakeholders, analyse performance data and champion service excellence across the business.

What will you be responsible for?

As a Customer Care Manager, you'll be working within the South West Water team, supporting them in delivering excellent customer service across the contract. Your day to day will include:

Leading the delivery of excellent customer service and managing a team of Customer Liaison Officers
Handling customer complaints, compliments and escalations, ensuring timely resolution
Building strong relationships with clients, partners, and operational teams
Monitoring customer performance, satisfaction, and service delivery metrics
Producing reports and insights to support service improvements and representing the business at client meetings

What are we looking for?

This role of Customer Care Manager is great for you if:

You have strong customer service and stakeholder management skills with demonstrable experience leading and developing teams
You possess excellent communication and relationship-building abilities
You can manage complaints and resolve complex customer issues with strong organisational and problem-solving skills
You're confident analysing data and producing performance reports
You have a continuous improvement mindset with the ability to influence and engage operational teams and partners

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier.

Apply Now

Refine Your Search

business support manager jobs in pennsylvania, dev

Customer Care Manager

Customer Experience Lead

HR Casework Administrator

Project Support Administator

Waiter/Waitress

Regional Coordinator

HR Advisor

People Business Partner

Regional Business Support Manager - England

Procurement Specialist

Service Desk Analyst

Customer Success Manager

Programme Facilitator - Exeter (South West)

Office Admin Support

Finance Assistant

Commercial Administrator

Receptionist (37936) -

Team Leader

Receptionist (38387) -

Operations Manager, AMZL

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