Technical support consultant payroll/pension Work, Jobs in Pensford, Som (with Salaries)

Technical Support Consultant - Payroll/Pension
Lumera —Bristol
- Hybrid work
- Microsoft Office
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
Scheme Transition Consultant
CLFIS Limited —Bristol
- Analysis skills
- Tax experience
Senior Pensions Administrator
XPS Pensions Group —Bristol
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
- Referral programme
Senior Pre-Sales Solutions Consultant
Zellis —Bristol
- Remote
- Sales
- Human resources
- Communication skills
- Annual leave
Senior Project Manager
Mott MacDonald —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Annual leave
- Employee discount
5d

Other jobs to consider

Find your next job by exploring related positions.

Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation
Deloitte —Bristol
With audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with…
Technical Officer
First Choice Housing Association —Cardiff
Annual leave: *26 days annual leave, plus paid leave for all statutory holidays rising to 27 in the January following 2 years’ service and thereafter a day per…
£37,349 - £42,869 a year
Quick apply
12d

I want to receive the latest job alerts for technical support consultant payroll/pension in pensford, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support consultant payroll/pension jobs near pensford, som

Technical Support Consultant - Payroll/Pension

Lumera
Bristol

Apply Now

Job details

Benefits

Company pension

Qualifications

Jira
Pension
Microsoft Office
Confluence
Payroll

Full job description

Your New Mission:

You’ll be part of the Technical Support team, managing and resolving support tickets ensuring that our clients, who are using our Pensions and Pensioner Payroll software applications, receive first rate customer service and technical support.

The primary role is to help resolve technical problems with our software applications, both internally and for our external clients, via email, phone and MS Teams.

You will use your pensioner payroll experience to understand the impact of client issues, investigate problems, identify where specialist input is needed, and work collaboratively with colleagues across support, product, service delivery and client relationship teams to reach the right outcome.

What We Offer:

Career development and training tailored to your goals.
A hybrid working model with a centrally located Bristol office and up to three days remote work per week.
A comprehensive benefits package focused on your physical and mental well-being.

We’re Looking for Someone Who:

Have a minimum of 5 years’ pensioner payroll experience, either as your main role or as a significant supporting part of a pensions administration, payroll, benefits or client service role
Understand the end-to-end pensioner payroll lifecycle, including data input, payroll calculations, validation, payroll run preparation, payment processing, reconciliation, reporting and exception handling
Be comfortable investigating payroll-related queries, identifying patterns or root causes, and explaining issues clearly to non-technical stakeholders
Have strong attention to detail and understand the importance of accuracy, confidentiality and timely resolution when dealing with pensioner payroll issues
Be able to work both independently and as part of a team
Be confident talking to external clients and translating payroll or support issues into clear, practical updates

Nice to Have:

o Knowledge of the following would be advantageous, although training would be provided:

o Pensions administration and/or pensioner payroll operations experience within a software, third-party administration or in-house pensions environment

o Experience supporting monthly, weekly or ad hoc pensioner payroll processes, including amendments, leavers, dependants, deductions and payment exceptions

o Awareness of payroll controls, audit trails, reconciliation, HMRC-related payroll considerations and the sensitivity of pensioner payment data

o Microsoft Office including Office 365

o Previous support desk experience

o Ticketing systems experience – JIRA

o Knowledge base experience – Confluence

About Lumera

Lumera is dedicated to the digital transformation of the European Life and Pensions industry. As insurtech innovators, we provide future-proof core technology for policy administration.

The Prudent Revolution is our mission – bridging technology and partnership to navigate the fastest, safest path through complex change for L&P providers.

We combine tech and industry expertise with relevant market experience to offer a broad range of consultancy and data services – from managing faultless legacy system migration to facilitating compelling end-user experiences.

Based in Stockholm, Lumera has significant presence with offices in the United Kingdom, the Netherlands, Norway, Sweden, India and Vietnam.

Lumera is majority owned by Monterro, a leading Nordic software investor.

In accordance with Home Office guidance, candidates will be required to evidence their right to work in the UK before commencement of employment. Candidates are therefore encouraged to consider their own right to work options without Lumera sponsorship.

All positions within Lumera are subject to an employee vetting check. We are committed to fair recruitment and will consider the relevance of any information disclosed.

Apply Now

Refine Your Search

technical support consultant payroll/pension jobs in pensford, som

Technical Support Consultant - Payroll/Pension

Technical Support Consultant

Scheme Transition Consultant

Senior Pensions Administrator

Senior Pre-Sales Solutions Consultant

Senior Project Manager

Other jobs to consider

I want to receive the latest job alerts for technical support consultant payroll/pension in pensford, som

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected