Company Description
VodafoneThree - Contracts Lead (MBNL)
Location: Newbury + Hybrid
Working Hours: Full time 37.5 hours per week – Mon to Fri
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.
Job Description
What you’ll do
As a Contract Manager, you will develop and own the contract management plan to provide support and management of the in-life cycle of large-scale contracts with key Suppliers or Partners. You will provide contractual clarity and positions to internal stakeholders, highlight any risks to the Partnership Lead and present clear mitigation plans to articulate VodafoneThree’s position.
You will also work closely with the Operational teams responsible for the Network Design, Build and Operational deliverables and obligations within the contract, ensuring clear understanding at a working level of the contractual obligations, additionally you will liaise with the Finance teams to ensure payments and credits are paid and identify potential commercial opportunities within the contractual framework. You will build effective and collaborative relationships with the suppliers or partners and be the first point of contact for all contractual related matters both internally and externally.
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To act as Subject Matter Expert and primary point of contact for all contractual matters under the contractual frameworks
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Proactive implementation and management of effective processes to track, monitor and report Supplier or Partner and VodafoneThree compliance with all contractual obligations
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Provide reporting to all key stakeholders where appropriate, outlining conformance with contractual requirements and key risk and issues
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Contract Change Management - Preparation and submission of formal correspondence under the contract, e.g. Contractual Change Notes.
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Provide guidance to Strategy team outlining implications of contract on optisiming grid to deliver UKs Best Network
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Management of all contractual disputes, utilising legal resource to provide advice and support.
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Ownership of all contractual communication with supplier or partner
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Management of and proactive engagement with key stakeholders, both internal and external to ensure contractual obligations, relevant milestones and scope are understood and adhered to
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Managing contract risk and the definition and development of mitigation strategies
Qualifications
Who you are
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Experience of translating complex contracts into an operationalised contract management plan in Telecommunication sector
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Good understanding of Contract Risk and management strategies to reduce risk
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Strong commercial and partner management experience, and demonstratable evidence of creating value.
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Relationship management of suppliers or partners.
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Strong negotiation skills.
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Strong communication skills with the ability to explain complex concepts in a way that is easy to understand and the ability to communicate effectively at all levels across the organisation
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Strong analytical skills – able to solve complex problems and make effective decisions.
Additional Information
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [email protected] for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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