Customer experience specialist Work, Jobs in Pentyrch, Crf (with Salaries)

Marketing Executive
Wessex Garages —Cardiff
- Monday to Friday
- Microsoft Office
- Communication skills
- Annual leave
Admissions Officer
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
9d
Customer Experience Specialist - Night Team
ANNA —Cardiff
- Night shift
- Remote
- Communication skills
- Annual leave
- Employee discount
1d
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
Customer Assistant
Lidl —Cardiff
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
7d
Fraud Investigator Motor Insurance (Underwriting & Claims)
The AA —Cardiff
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Analysis skills
- Annual leave
10d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Cardiff
- Temporary
- Customer service
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Payment Assistant
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Employee discount
Quick apply
8d
Payment Assistant
Legal & General Investment Management —Cardiff
- Administrative experience
- Communication skills
- Employee discount
7d
Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
14d
Rehabilitation Specialist
Nuffield Health —Vale of Glamorgan
- Up to £27,985 a year
- Full-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Sales Assistant
Jollyes Pets —Cardiff
- £8.43 - £12.71 an hour
- Part-time
Quick apply
2d
SME Relationship Director
Lloyds Banking Group —Cardiff
- £85,493 - £100,580 a year
- Full-time
- Hybrid work
- Driving
- Communication skills
- Negotiation
Global Commodity Specialist (Metals - Instruments)
Revvity —Llantrisant
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
System Development & Application Manager
Hafod —Cardiff
- £54,000 - £58,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Software development
- IT
13d
Operational Support Officer
HM Courts & Tribunal Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Senior Collections Specialist
Sonovate —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Data entry
- Financial services
- Leadership
- Employee assistance programme
Quick apply
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Referral programme
Quick apply
2d

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Marketing Executive

Wessex Garages -
Cardiff

Apply Now

Job details

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Company pension

Qualifications

Microsoft Office
SEO
Communication skills
Copywriting

Full job description

Reference Number - 0123445567567

Location Penarth Road, Cardiff

Salary Competitive plus bonus

Wessex Garages is a leading automotive retailer with a distinguished heritage built on delivering exceptional customer experiences. Representing some of the UK’s most recognised and prestigious automotive brands, we are driven by a commitment to innovation, performance, and seamless customer engagement across every touchpoint.

We are seeking a proactive and commercially minded Marketing Executive to lead and elevate marketing performance across our franchises, strengthening brand presence, enhancing customer journeys, and driving measurable sales growth

Role Overview

The Marketing Executive will take ownership of the planning and execution of integrated marketing activity across both brands. This role combines strategic coordination with hands-on delivery, ensuring all campaigns, content, and channels are aligned with manufacturer standards and commercial objectives.

A key focus of this role will be product positioning and placement, ensuring that our brands vehicles are effectively showcased across all customer-facing channels to maximise visibility, desirability, and conversion.

The working hours for this role are 9am - 5pm Monday to Friday. You will be based from our Hyundai - Penarth Road, Cardiff site and travel across our dealerships in South Wales and the South West will be required.

Key Responsibilities

Marketing Delivery & Brand Management

Plan, manage, and execute marketing activity across our franchises in line with brand guidelines and compliance standards
Ensure consistent and premium brand representation across all digital and physical touchpoints

Content Creation & Digital Presence

Develop and deliver engaging, high-quality content across websites, social media, paid channels, and manufacturer platforms
Maintain accurate and compelling vehicle listings, offers, and digital assets
Create dealer generated content for all media platforms.

Product Placement & Promotion

Strategically position our vehicles across all marketing channels to maximise exposure and customer appeal
Coordinate product placement across digital platforms, including homepage features, social campaigns, and paid media
Lead in-showroom product presentation, including vehicle displays, POS materials, and promotional zones
Organise External product placements, arrange bookings, model focuses, decals for vehicles, brand event kits, brand ambassadors.
Notify all relevant management of bookings and set up instructions
Collaborate with sales teams to highlight priority models, new launches, and high-margin products
Ensure alignment between online presentation and physical showroom experience for a seamless customer journey

Campaign Planning & Execution

Support and deliver integrated campaigns including new vehicle launches, seasonal promotions, and aftersales initiatives
Coordinate dealership events, sponsorships, and local marketing activity to enhance community engagement

Performance & Insights

Monitor campaign performance, analysing digital metrics, website traffic, and lead generation
Provide insight-driven recommendations to continuously optimise marketing effectiveness
Utilise manufacturer, CRM, and Auto Trader reporting to inform strategic decisions

CRM & Customer Engagement

Support CRM activity, including email campaigns, lead nurturing, and customer communications
Enhance customer journeys through targeted messaging and data-driven segmentation

Internal & External Collaboration

Work closely with dealership leadership, sales teams, manufacturers, and external partners to deliver aligned marketing outcomes
Act as a key point of contact for brand compliance and campaign approvals

Operational Delivery & Compliance

Maintain marketing plans, budgets, and schedules, ensuring delivery on time and within budget
Manage marketing systems, user access, and data accuracy across all platforms
Ensure dealership information is consistently accurate across all online listings and third-party platforms

Skills & Experience

Essential

Proven experience in a marketing, digital, or content-focused role
Strong understanding of digital channels, social media, and online customer behaviour
Excellent communication and copywriting skills
Highly organised with the ability to manage multiple projects simultaneously
Strong attention to detail and commitment to brand excellence
Proficiency in Microsoft Office and tools such as Canva, Meta Business Suite, and Google Analytics

Desirable

Automotive or multi-site retail marketing experience
Experience working within manufacturer brand frameworks
Knowledge of SEO, paid media, and content management systems
Experience with CRM platforms and customer lifecycle marketing

What We’re Looking For

We are looking for a high-energy, commercially aware marketing professional who thrives in a fast-paced retail environment. You will bring creativity, structure, and ownership to the role, with a strong instinct for how to position products effectively to drive engagement and sales.

The ideal candidate will be confident working across multiple channels, capable of influencing stakeholders, and passionate about delivering impactful, measurable marketing outcomes.

Why join Wessex Garages?
We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:

Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
Pension Scheme – We contribute to your future with company-backed pension support.
Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.
Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.
Event Perks – As proud sponsors of Bristol Bears Rugby we offer a limited number of free tickets to each game for our colleagues.

Please note:

Driving licence checks will be carried out during the recruitment process.
We are unable to provide visa sponsorship for this position.
Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.

Reference VAN0605 and VAN0606

Apply Now

Refine Your Search

customer experience specialist jobs in pentyrch, crf

Marketing Executive

Admissions Officer

Customer Experience Specialist - Night Team

Customer Experience Specialist

Customer Assistant

Fraud Investigator Motor Insurance (Underwriting & Claims)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Enablement Specialist

Payment Assistant

Payment Assistant

Product Support Associate

Rehabilitation Specialist

Sales Assistant

SME Relationship Director

Global Commodity Specialist (Metals - Instruments)

System Development & Application Manager

Operational Support Officer

Senior Collections Specialist

Customer Success Manager

Customer Subscriptions Associate

I want to receive the latest job alerts for customer experience specialist in pentyrch, crf

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