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Weighbridge Operator / Order Processing Customer Support

NWH Group -
Dundee

Apply Now

Job details

£35,000 a year

Qualifications

Administrative experience
Continuous improvement
IT
Communication skills

Full job description

Role: Weighbridge Operator / Order Processing Customer Support

Salary: £35,000 per annum

Location: Tealing, By Dundee, DD4 0QB

We are looking for a Weighbridge Operator / Order Processing Customer Support to join our team at Petterden. This is a key role within our site operations where you will be responsible for managing weighbridge activity, processing orders, and ensuring all site transactions are recorded accurately.

You will act as a central point of contact between drivers, customers, and the wider operations team, so your attention to detail and ability to manage a busy workload is essential.

Job Activities:

Welcome, with a professional and friendly approach, all drivers and visitors to site
Accurately weigh vehicles in and out using the weighbridge system
Create, record and process orders onto internal systems in a timely manner
Ensure all documentation is completed correctly, including tickets and transfer notes
Liaise with drivers, customers, and site staff to ensure smooth daily operations
Handle general enquiries both face-to-face and over the phone
Maintain accurate records and ensure compliance with company procedures
Support with administrative duties relating to site operations
Work closely with the wider team to ensure efficient running of the site
Demonstrate a positive approach to change and continuous improvement

Knowledge and Skills Required:

Strong attention to detail and accuracy is essential
Previous experience in an administrative or weighbridge role is desirable
Confident IT skills, including experience using Microsoft packages
Ability to work in a fast-paced environment and manage multiple tasks
Strong communication skills with a professional manner
Ability to work both independently and as part of a team
Organised and proactive approach to workload
A positive and flexible attitude towards work

What We Offer:

Weekly pay with a competitive salary
Full training and development provided
Career progression opportunities within the business
Employee Benefit Scheme
Be part of a company committed to safety, sustainability, and supporting its people

Who Are We?

The NWH Group is one of the UK’s leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet.

As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England.

Come as You Are

The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.

How to Apply

If you are interested in this opportunity and meet the requirements, please submit your application by emailing [email protected]

#OFV

Apply Now

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dispatcher jobs in perth, pkn

Weighbridge Operator / Order Processing Customer Support

Dispatch Operative

Delivery Station Liaison Agent

Hire Controller

Care Coordinator - Home Care

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