About the role
This internship provides an opportunity to support the Operations team in defining, analysing, and reporting key business metrics. The role focuses on leveraging data generated from the BigChange platform and other operational systems to create meaningful insights through Power BI dashboards and reports.
The intern will contribute to improving visibility of operational performance, helping drive data-led decision making and continuous improvement across the business.
Duties and responsibilities
- Work with the Operations team to identify and define key business metrics (KPIs) aligned to operational goals
- Extract, cleanse, and structure data from the BigChange application and other relevant data sources
- Develop and maintain Power BI dashboards and reports to visualise performance metrics
- Support the creation of standardised reporting packs for internal stakeholders
- Analyse data trends and provide actionable insights to improve operational performance
- Assist in documenting metric definitions, data models, and reporting processes
- Collaborate with stakeholders to understand reporting requirements and refine outputs
- Support ad hoc data analysis and reporting requests as required
- Ensure data accuracy, consistency, and integrity across reporting outputs
Location and working hours:
- 37.5 hours per week, Monday to Friday
- 3 month fixed term contract
- Office location: Peterborough (with flexibility if applicable)
- Occasional travel may be required for meetings
Essential skills and qualifications:
- Currently studying (or recently completed) a degree in Business, Data Analytics, IT, Engineering, or a related field
- Strong analytical and problem-solving skills
- Intermediate proficiency in Microsoft Excel
- Basic understanding of data visualisation and reporting tools (e.g. Power BI, Tableau, or similar)
- Ability to work with data sets and attention to detail
- Good communication skills, with the ability to present insights clearly
- Proactive, organised, and able to manage multiple tasks
Desirable:
- Experience using Power BI (including dashboards and data models)
- Familiarity with operational systems or field service platforms (e.g. BigChange or similar)
- Basic knowledge of SQL or data querying
- Understanding of KPI design and performance management
- Previous internship or project experience involving data analysis
Benefits:
- Salary: £26,328 per annum.
- Hands-on experience working with real operational data and reporting tools
- Exposure to Power BI and business intelligence practices in a live environment
- Mentorship and development opportunities within the Operations team
- Opportunity to contribute to meaningful business improvements
- Potential consideration for future graduate or permanent roles
About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.
We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 90 current employees, we are small but mighty, delivering more by working together.
At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Our Values:
Community
Innovation
Excellence
Sustainability
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