insight manager Work, Jobs in peterborough, cam (with Salaries)

Complaints Manager
Cross Keys Homes —Peterborough
- £49,305 - £51,900 a year
- Full-time
12d
DDaT Team Administrator
Anglian Water Services Ltd —Peterborough
- £27,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Annual leave
2d
Performance & Reporting Manager
Mace —Peterborough
- Full-time
- Hybrid work
- PMP
Category Manager
Ooni —Park
- Presentation skills
- Employee assistance programme
- Employee discount
Local Payer Engagement Manager
Coloplast —Peterborough
Revenue Manager
Taylor Rose —Peterborough
- Hybrid work
- Microsoft Excel
- Communication skills
Virtual Account Manager
Coloplast —Peterborough
- Hybrid work
- Sales
- Salesforce
- Data analysis skills
Senior Category Manager
Ooni —Park
- Employee assistance programme
- Employee discount
Lead Analyst
Anglian Water Services Ltd —Huntingdon
- £45,156 a year
- Full-time
- IT
- Communication skills
- Negotiation
- Annual leave
19h
Innovation Project Manager
Anglian Water Services Ltd —Huntingdon
- £55,000 a year
- Full-time
- Business development
- Project management
- IT
- Annual leave
1d
Hubspot CRM Manager
Trade Mastermind Limited —Peterborough
- £50,000 a year
- Full-time
- Sales
- In-person
- Free parking
- Employee discount
Quick apply
2d
Head of Quality - Complex Specialist Learning Disabilities Division
Glenholme Healthcare Ltd —Peterborough
- £65,000 - £85,000 a year
- Weekend availability
- Hybrid work
- Travel
- Leadership
- Paid training
- Employee assistance programme
Quick apply
Commercial Manager
Compare the Market —Peterborough
Quick apply
Lottery & Raffle Campaign Manager
Wood Green The Animals Charity —Godmanchester
- £36,665 - £44,812 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
5d
Senior Commercial Manager
Howden Group Holdings —Peterborough
- Full-time
- Hybrid work
- Analysis skills
- Negotiation
Store Manager
Deichmann —Peterborough
- £34,500 a year
- Full-time
- Customer service
Project Manager (Water)
Sweco UK —Peterborough
- Hybrid work
- Assembly
- Driving
- Employee assistance programme
- Employee discount
Key Account Manager (Horticulture)
ABAgri —Peterborough
- From £81,000 a year
- English
- Bachelor's degree
Cluster Performance & Continuous Improvement Manager
Bleckmann Solutions UK Ltd —Corby
- £37,730 - £53,900 a year
- Full-time
- Project management
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Manager (Water)
Sweco —Peterborough
- Full-time
- Hybrid work
- Assembly
- Driving
- Employee assistance programme
- Employee discount

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Complaints Manager

Cross Keys Homes -
Peterborough

Apply Now

Job details

Full-time
£49,305 - £51,900 a year
12 days ago

Qualifications

Driving Licence

Full job description

Full Time - 37 hours Monday to Friday

This is a remote working role with the requirement to visit tenants and head office as necessary, therefore you MUST be commutable within 1 hour of Peterborough, with a clean driving licence and suitably insured vehicle.

Role Details

This is an exciting opportunity to join our complaints team. Complaints Managers are tasked to investigate and improve our services when residents tell us they are unhappy. As we continue to listen and respond to the needs of our residents, we strive to resolve problems quickly and fairly so we have a dedicated team to this important part of our operational service to ensure parity and consistency.

We are seeking an experienced housing professional to join the team to deliver this service, with the overall purpose of,

Providing a professional, responsive and complaint resolution service to residents, ensuring an empathetic approach at point of contact.
Delivering a customer centered approach to the handling of feedback and complaint resolution.
Having an individual autonomy and freedom to solve resident problems or concerns.
Providing responsive, supportive and thorough investigations to all feedback and complaints.
Ensuring all investigations are in line with the appropriate policy and procedures that are in place.
Developing performance information, insights and understanding into the causes for resident feedback and identifying areas for improvement based on learning.

Take a look at the full Job Description to see the full profile for this role including our essential and desirable criteria.

If you think you have what we are looking for and are looking to join a fabulous team, then apply today.

You should know that if we find a great candidate before the closing date we reserve the right to close the campaign so don't leave it until the last minute to apply!

DBS Checks will be undertaken for the successful applicant.

CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.

Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.

There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.

You can find out more and the on the CKH website.

Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, the CBI and BuildEast.

Apply Now

Refine Your Search

insight manager jobs in peterborough, cam

Complaints Manager

DDaT Team Administrator

Performance & Reporting Manager

Category Manager

Local Payer Engagement Manager

Revenue Manager

Virtual Account Manager

Senior Category Manager

Lead Analyst

Innovation Project Manager

Hubspot CRM Manager

Head of Quality - Complex Specialist Learning Disabilities Division

Commercial Manager

Lottery & Raffle Campaign Manager

Senior Commercial Manager

Store Manager

Project Manager (Water)

Key Account Manager (Horticulture)

Cluster Performance & Continuous Improvement Manager

Project Manager (Water)

I want to receive the latest job alerts for insight manager in peterborough, cam

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