Patient services representative Work, Jobs in Peterborough, Cam (with Salaries)

Dental Practice Customer Experience Representative
Monument Dental Studio —Peterborough
- From £12.71 an hour
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
Quick apply
10h
Healthcare Assistant
ACES Eye Clinic —Peterborough
- £27,040 a year
- Full-time
- Hospital
- Patient care
- Organisational skills
- Annual leave
Theatre Practitioner
ACES Eye Clinic —Wisbech
- From £35,000 a year
- Full-time
- Hospital
- Patient care
- Annual leave
Dispenser
Fenland Group Practice —Ramsey
- £12.71 an hour
- Part-time
- Driving
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
1d
Volunteer Driver
EMED Group —Peterborough
- No experience needed
Quick apply
Practice Manager
ASDA —Park
- Part-time
- Store discount
- Employee discount
Pharmacist Manager
Well Pharmacy —Bourne
- Up to £30 an hour
- Full-time
- Management
- Employee discount
Saturday Pharmacist - Market Deeping, Kingslynn
Well Pharmacy —Peterborough
- Up to £25 an hour
- Management
- Travel
- Employee discount
Volunteer Car Driver
EMED Group —Huntingdon
- No experience needed
Quick apply
Saturday Pharmacist - Stamford
Well Pharmacy —Stamford
- Up to £25 an hour
- Management
- Travel
- Employee discount

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Healthcare Assistant
ACES Eye Clinic —Peterborough
A valid UK driving licence and own car is essential. Provide care closer to home for the patient in line with DoH guidelines. 33 days* annual leave per year.
£27,040 a year
Client Care Assistant- Maternity Cover
Medivet Group Ltd —Peterborough
As a Client Care Assistant (CCA) you will be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional…
£13,269.24 a year

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Dental Practice Customer Experience Representative

Monument Dental Studio
Peterborough

Quick apply

Job details

Permanent | Full-time
From £12.71 an hour
10 hours ago

Benefits

Free parking
On-site parking

Qualifications

Bilingual
Microsoft Word
Customer service
Dental receptionist
GCSE
Upselling
English
Data entry
Dental practice experience
Phone etiquette
Communication skills

Full job description

Job Overview
We are seeking a dedicated Customer Experience Representative to join our Dynamic Dental Team at Monument Dental Studio , Peterborough.

Working Pattern.

Monday - Friday from 8.30am -5.30pm, with 2 additional Saturdays per month 8.30 until 2.30pm.

We are a private dental practice ,in Peterborough City Centre, we have free on site private parking. Salary will be based upon experience.

Some of the most important credentials we are looking for from the successful candidate are;

Positivity ,Engaging Energy, Excellent Communication Skills , Can Do Attitude and Team Player .

This role involves engaging with customers to provide exceptional service,building rapport with people from diverse backgrounds, addressing inquiries, and ensuring a positive experience across all touchpoints.

This paid position offers an opportunity to develop valuable skills in a supportive environment, contributing directly to our organisation’s reputation for outstanding service, our GOOGLE reviews reflect this.

Responsibilities

Handle customer interactions via phone, email, face to face interaction with professionalism, friendliness, empathy and courtesy.
Perform accurate data entry to record patient details, interactions, and feedback efficiently.
Utilise strong communication skills to understand customer needs and provide appropriate solutions or guidance.
Engage in upselling opportunities where appropriate, promoting additional services such as membership schemes ,Finance and other products to enhance customer satisfaction.
Maintain excellent phone etiquette and ensure clear, concise communication at all times.
Analyse customer feedback and interaction data to identify trends and areas for improvement.
Collaborate with team members to resolve complex issues swiftly and effectively.

Experience

Previous experience in a highly demanding customer service role is essential, experience in a dental/ clinical customer service setting is preferred but by no means essential; training will be provided.
Competence in computer operations, cash handling, and the use of various software platforms and applications is essential for this role.
Willingness to learn is key.
Proficiency in data entry with high accuracy and attention to detail.
Strong communication skills.
Demonstrated ability to handle phone etiquette professionally and confidently.
Experience in upselling or cross-selling products/services

Pay: From £12.71 per hour

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

Peterborough PE1 4DA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Ability to demonstrate exceptional customer service skills.

Education:

GCSE or equivalent (required)

Experience:

customer service : 3 years (required)
dental reception: 3 years (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient services representative jobs in peterborough, cam

Dental Practice Customer Experience Representative

Healthcare Assistant

Theatre Practitioner

Dispenser

Volunteer Driver

Practice Manager

Pharmacist Manager

Saturday Pharmacist - Market Deeping, Kingslynn

Volunteer Car Driver

Saturday Pharmacist - Stamford

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