Strategic accounts support Work, Jobs in Peterborough, Cam (with Salaries)

Programme Manager
Progressive Property —Peterborough
- £28,000 - £35,000 a year
- Full-time
- Salesforce
- IT
- In-person
Quick apply
9d
SEO Strategist
Echo Web Solutions —Peterborough
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Commercial Manager
Anglian Water Services Ltd —Peterborough
- From £64,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Leadership
- Annual leave
- Work from home
8d
Audit and Accounts Senior Manager
Streets Accountants —Peterborough
- Full-time
- Hybrid work
- Leadership
- Annual leave
Quick apply
Global Key Account Manager (w/m/d)
B&R Industrial Automation GmbH —Peterborough
- Full-time
- English
- Flexitime
- Employee assistance programme
Quick apply
14d
Senior Analyst
Cambridgeshire County Council —Papworth Everard
- £46,956 - £50,157 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
7d
Account Manager - East Anglia
Sharp —Peterborough
- Full-time
- Sales
- Data analysis skills
- IT
Warehouse & Logistics Manager - Charity Challenge Events
Gladiator Events Ltd —Peterborough
- From £30,000 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
Commercial Director
Infrastructure Gateway Ltd —Kettering
- £100,000 - £120,000 a year
- Full-time
- Civil engineering
- In-person
- Leadership
NEC Commercial Manager
Cambridgeshire County Council —Huntingdon
- £58,803 - £63,288 a year
- Analysis skills
- Continuous improvement
- Contracts
- Annual leave
- Employee discount
Project Manager
Cambridgeshire County Council —Alconbury
- £46,956 - £50,157 a year
- Project management
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
1d
SSM Technical Sales Support (Hydraulics)
Rexroth —Huntingdon
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee assistance programme
Quick apply
Associate Director/Director - Infrastructure/Capital Programmes
Savills —Peterborough
- Full-time
- Remote
- Annual leave
- Work from home
Asset Experience Lead
NAA-Jones Lang LaSalle Resources —Orton Longueville
- Full-time
- Team management
- In-person
- Leadership
Quick apply
New Product Development Manager
Tayto Group Limited —Corby
- £45,000 - £50,000 a year
- Full-time
- Marketing
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply
2d
Senior Commissioning Officer (Children and Families)
Cambridgeshire County Council —Huntingdon
- £41,958 - £44,822 a year
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3d
Technical Sales Manager
OAL - Olympus Automation Limited —Peterborough
- Remote
- Sales
- Communication skills
- Negotiation
Quick apply
Sales Manager
Arena Group —Saint Ives
- Full-time
- Sales
- Business development
- Analysis skills
- Annual leave
- Sick pay
1d
Principal Recruitment Consultant - Education
Operam Education Group —Park
- £28,500 - £37,000 a year
- Temporary
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply
ECC NEC Project Manager
Mace —Peterborough
- Full-time
- Hybrid work
- Oracle
- Project management
- Contracts

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strategic accounts support jobs near peterborough, cam

Programme Manager

Progressive Property
Peterborough

Quick apply

Job details

Permanent | Full-time
£28,000 - £35,000 a year
9 days ago

Benefits

Casual dress
Company pension
Company events

Qualifications

Salesforce
Customer relationship management
IT
Account management
Communication skills
Time management

Full job description

Role Overview: The Programme Manager is responsible for the health, growth and retention of assigned mastermind and masterclass programmes. This role owns the customer success lifecycle from onboarding through renewal, driving net programme growth through proactive relationship management, structured renewal conversations and systematic upsell capture.

Location: Office Based

Global brand vision

To help as many people on the planet get better financial knowledge (Make, Manage & Multiply Money).

To become the world's leading authority on money by 2030

Brand values: Progressive, innovative, personal (& Disruptive).

If you don't risk anything, you risk everything

Key Result Areas

Own the health and perceived value of assigned mastermind and masterclass programmes, ensuring client satisfaction and programme quality.
Drive net programme growth through proactive renewal conversations, upsell capture and churn reduction.
Deliver structured customer success across the full lifecycle, not just event days.
Demonstrate commercial drive by identifying upsell opportunities and working across departments to maximise programme value.
Develop professional relationships with clients that result in stable, long-term retention and referrals.

Strategic

Partner with trainers and internal experts to ensure programme content remains current, valuable and aligned with client expectations.
Ongoing management and growth of existing continuation programmes, masterminds and masterclasses.
Conduct structured 90-day pre-expiry renewal conversations to capture renewals systematically.
Deliver mid-programme check-ins to identify issues before they become cancellations or refund requests.
Identify clients ready for the next tier and facilitate structured upsell capture in coordination with Sales.
Monitor programme quality and work with trainers to address any drift in content or delivery standards.

Operational

Maintain accurate records of client interactions, renewal status and programme health in Salesforce.
Produce KPIs with supporting analysis and report on programme performance, highlighting areas for ongoing growth and improvement.
Liaise with internal departments including Sales, Account Management and CDT to ensure alignment on client status and opportunities.
Manage client communications across email and WhatsApp, ensuring timely responses and consistent service standards.
Attend weekly capacity and VIP meetings to flag renewal-critical or high-risk attendees to the wider team.
Proactively troubleshoot and resolve issues affecting client satisfaction before they escalate.
Develop professional relationships in all aspects of the position that result in stable, consistent and courteous communication with clients and colleagues.

Experience – traits & character

Experience in customer success, account management or client relationship management.
Proven ability to retain and grow client relationships over time.
Ability to problem solve and work independently in a fast-paced environment with competing priorities.
Excellent organisational, planning and time management skills.
Proven ability to take direction and work collaboratively with teams and colleagues.
Ability to influence and coordinate the efforts of other team members in support of achieving programme goals.
Demonstrated ability to identify commercial opportunities within existing client relationships.
High level of verbal and written communication skills.
High level of IT competence is preferred however training will be provided.
This role operates primarily during business hours. Occasional attendance at key programme events may be required.

Our Company

Culture values: Brave, Ownership, Agile, Team Work, Open Mindedness, Resourceful, Passionate & Continual Development

Culture statement:

Progressive is an autonomous, dynamic culture, where we are empowered to own our decisions and act according to the values.
We take responsibility for mistakes, own them, and see failure not as failure but as valuable lessons.
We are a united team who support each other, and are resourceful and creative.
We have an open office and energetic atmosphere, holding each other accountable to results.
We share what we know and train up others so they can progress their career.
We are open, respectful and give feedback privately.
We are agile, flexible, and we act and communicate quickly, striving for excellence and celebrating our successes.
We attract people who value their career highly, love a challenge, are resilient, value longevity, brush off rejection, are adaptable, solution focused & productive under pressure.

Pay: £28,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension

Work Location: In person

Quick apply

Refine Your Search

strategic accounts support jobs in peterborough, cam

Programme Manager

SEO Strategist

Commercial Manager

Audit and Accounts Senior Manager

Global Key Account Manager (w/m/d)

Senior Analyst

Account Manager - East Anglia

Warehouse & Logistics Manager - Charity Challenge Events

Commercial Director

NEC Commercial Manager

Project Manager

SSM Technical Sales Support (Hydraulics)

Associate Director/Director - Infrastructure/Capital Programmes

Asset Experience Lead

New Product Development Manager

Senior Commissioning Officer (Children and Families)

Technical Sales Manager

Sales Manager

Principal Recruitment Consultant - Education

ECC NEC Project Manager

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