technical support occupations Work, Jobs in peterborough, cam (with Salaries)

Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
2nd Line IT Support Technician
DSM Group —Peterborough
- £30,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Apprentice Service Desk Administrator
Inspire Education Group —Peterborough
- £14,000 a year
15h
IT Technician
Amazon UK Services Ltd. —Peterborough
- Full-time
- Customer service
- AWS
- Computer networking
Field Engineer
PCS Business Systems —Kettering
- English
- In-person
Field Support Engineer
Xaar —Huntingdon
- Sales
- Engineering
- Bachelor's degree
IT Assistant (GP Surgery)
St Mary's Surgery —Ely
- Part-time
- Software troubleshooting
- Microsoft Office
- Travel
Quick apply
Network Administrator (NetAdmin)
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
Quick apply
Service Managment Specialist
M Group —Saint Ives
- 12 hour shift
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
14d
MS Dynamics 365 Business Central Service Desk Analyst
HBP Group —Peterborough
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
Trainer - Automation Systems
Olympus Automation Limited —Peterborough
- Travel
- Communication skills
Quick apply
1d
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Industrial Technical Support Engineer
Linx —Saint Ives
- Full-time
- Maintenance
- SQL
- Programmable logic controllers

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Technical Support - Chemical Products
Johnson Matthey —Royston
Due to the nature of this role applicants must be non-smokers and have been free from nicotine products for at least 3 months.
Technical Support Engineer
Sugabyte —Peterborough
Not purely technical, but also consultative – you will be helping our customers via telephone, ticketing system and remote screenshare.
£20,000 - £30,000 a year

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Technical Support Engineer

Sugabyte
Peterborough

Apply Now

Job details

£20,000 - £30,000 a year

Qualifications

English

Full job description

Sugabyte is looking for a technical support engineer to help support our customers who use SugarCRM. Not purely technical, but also consultative – you will be helping our customers via telephone, ticketing system and remote screenshare. SugarCRM is a Customer Relationship Management web application. You will be given full training on the ‘ins and outs’ of SugarCRM, how our customers use it and how we support it. Your duties include:

Management of inbound tickets/email
Prioritising workload
Troubleshooting technical application errors
Populating our knowledge-base system for faster future resolutions
Receiving phone calls from our customers
Regular reach out to our customers (email and phone)
Host online training screenshare sessions (you will be the expert with SugarCRM!)

About you

Good eye for detail and documenting your work
Passion or strong interest in web technologies and I.T
Excellent telephone manner
Able to work well in a team (we all help each other out)
Very good English language speaking and writing skills

What we offer you

Training & support throughout your career
Competitive salary dependant on experience (20k to 30k dependant on experience)
Opportunity to grow and advance in an exciting and fast-growing company

About us

Sugabyte is one of Europe’s leading SugarCRM Implementation Partners. We re-sell and implement CRM technologies from our partner; SugarCRM. Based in Peterborough, we have been implementing Sugar (and associated technologies) for the past 8 years. With 250+ projects under our belt, we’re extremely experienced in helping companies sell better, market better and provide their own customer experiences worthy of the 2020 name tag. Our team is our most prized asset and over the years we’ve been blessed to have talented, interesting, and focused team members. In recruitment, our key focus is you, over your skill-level. Our careful selection of members to date has resulted in a wonderful working environment. We have a generous working space at our new office in Peterborough with plenty of parking, open working atmosphere and a pool table for tournaments. Everyone works on a MacBook with dual external 4k displays. Organisations around Europe rely on Sugabyte to help and assist with their CRM projects. Many view Sugabyte as an extension of their own team! ‘ The CRM department’. 2020 will be a big growth year for us, are you along for the ride?

How to apply:

Email your CV to [email protected]

Note to Recruiters and Placement Agencies: Sugabyte does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Sugabyte employee. Sugabyte will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Sugabyt and will be processed accordingly.

Apply Now

Refine Your Search

technical support occupations jobs in peterborough, cam

Technical Support Engineer

Support Engineer - Mobile (Northamptonshire)

1st/2nd Line IT Support Engineer

2nd Line IT Support Technician

Apprentice Service Desk Administrator

IT Technician

Field Engineer

Field Support Engineer

IT Assistant (GP Surgery)

Network Administrator (NetAdmin)

Service Managment Specialist

MS Dynamics 365 Business Central Service Desk Analyst

Trainer - Automation Systems

Business IT Support Engineer Apprentice

Help Desk Engineer

Industrial Technical Support Engineer

Other jobs to consider

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