Customer specialist Work, Jobs in Peterborough, Eng (with Salaries)

Customer Service Representative - Peterborough
Diligenta —Peterborough
- From £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Resident Contact Centre Advisor
Cross Keys Homes —Peterborough
- £28,596 - £30,102 a year
- Full-time
- Conflict management
- Communication skills
10d
Customer Service Administrator
General & Medical —Peterborough
- £24,800 - £26,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
Quick apply
10d
Seasonal Sales Assistant - Self Service Tills
Dunelm —Peterborough
- £8.00 - £12.71 an hour
- Seasonal
- Heavy lifting
16h
Warehouse - Operative Nights
Evri —Peterborough
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Sales Assistant
HMV Group —Peterborough
- Part-time
- Customer service
- Merchandising
11d
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Recruiting
Quick apply
Customer Assistant
Lidl —Peterborough
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
23h
Porter
Medirest —Peterborough
- £12.92 an hour
- Full-time
- Hotel
- Front desk
- Restaurant
8d
Sales Account Manager
ABAgri —Peterborough
- From £28,000 a year
- Weekend availability
- Hybrid work
- Business development
- Travel
- Communication skills
Ward Hostess/Host
Medirest —Peterborough
- £12.92 an hour
- Day shift
- Serving
- Hotel
1d
Retail Assistant
Medirest —Peterborough
- £12.92 an hour
- Customer service
- Hotel
- Cash handling
8d
Warehouse Operative - Nights
Evri —Peterborough
- £12.71 an hour
- Full-time
- Annual leave
Sales Support Specialist
Caterpillar —Peterborough
- From £41,593 a year
- Full-time
- Salesforce
- Annual leave
14d
Bookkeeper/Administration -30hrs per week
The Saddle Bank —Peterborough
- £21,882 - £22,588 a year
- Part-time
- Organisational skills
- Computer skills
- In-person
- Free parking
- Employee discount
Quick apply
3d
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
Deputy Venue Manager (FTC)
Holmewood Hall —Holme
- Up to £32,000 a year
- Weekend availability
- Bar
- Customer service
- Hotel
- Free parking
Senior Leisure Assistant ( zero hours contract)
Stanground Academy —Peterborough
- £14.82 an hour
- Free parking
- Annual leave
Senior Leisure Assistant ( zero hours contract)
Greenwood Academies Trust —Peterborough
- Free parking
- Annual leave
Repairs Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Weekend availability
- In-person
- Employee discount
Quick apply

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Customer Service Representative - Peterborough

Diligenta -
Peterborough

Quick apply

Job details

Full-time
From £26,228 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
Salary: From £26,228
Monday-Friday, 8:30am - 6pm
Permanent and FTC opportunities available
Lynch Wood, Peterborough PE2 6FY

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether helping customers planning for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

We deliver exceptional customer service to customers on behalf of many well-known brands and our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer specialist jobs in peterborough, eng

Customer Service Representative - Peterborough

Resident Contact Centre Advisor

Customer Service Administrator

Seasonal Sales Assistant - Self Service Tills

Warehouse - Operative Nights

Sales Assistant

HR Advisor - Health and Social Care

Customer Assistant

Porter

Sales Account Manager

Ward Hostess/Host

Retail Assistant

Warehouse Operative - Nights

Sales Support Specialist

Bookkeeper/Administration -30hrs per week

IT Service Desk Analyst

Deputy Venue Manager (FTC)

Senior Leisure Assistant ( zero hours contract)

Senior Leisure Assistant ( zero hours contract)

Repairs Executive

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