Performance manager Work, Jobs in Peterborough, Eng (with Salaries)

Complaints Manager
Cross Keys Homes —Peterborough
- £49,305 - £51,900 a year
- Full-time
12d
Performance & Reporting Manager
Mace —Peterborough
- Full-time
- Hybrid work
- PMP
Graduate Management Trainee - Peterborough / Huntingdon
Enterprise Mobility —Peterborough
- Full-time
- Sales
- Customer service
- Bachelor's degree
Transport Planning & Optimisation Manager
Deanta UK Ltd —Ely
- £60,000 - £65,000 a year
- Full-time
- Data analysis skills
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
7d
Customer Experience Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
- Leadership
Quick apply
Development Manager (18 Month FTC) - East of England - Lloyds Living
Lloyds Banking Group —Peterborough
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
13d
Cluster Performance & Continuous Improvement Manager
Bleckmann Solutions UK Ltd —Corby
- £37,730 - £53,900 a year
- Full-time
- Project management
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Manager
Trade Mastermind Limited —Peterborough
- £75,000 a year
- Full-time
- Bar
- Sales
- In-person
Quick apply
3d
Events Manager
Progressive Property —Peterborough
- £24,785 - £25,000 a year
- Weekend availability
- Organisational skills
- IT
- In-person
Quick apply
Project Manager – Desalination Programme
Anglian Water Services Ltd —Peterborough
- £60,000 a year
- Full-time
- Project management
- Contracts
- Leadership
- Annual leave
Customer Account Manager
Trade Mastermind Limited —Peterborough
- £40,000 a year
- Full-time
- Salesforce
- Analysis skills
- In-person
Quick apply
9h
Category Manager
Ooni —Park
- Presentation skills
- Employee assistance programme
- Employee discount
Operations Manager
Amazon UK Services Ltd. —Peterborough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Centre Manager
Halfords —Peterborough
- £40,000 - £51,448 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
2d
Programme Manager
Peterborough City Council —Peterborough
- £51,356 - £55,620 a year
- Overtime
- Leadership
- Communication skills
- Annual leave
- Employee discount
3d
Trading Manager
Morrisons —Peterborough
- Hospitality
- Team management
- Employee discount
Quick apply
Area Manager
Amazon UK Services Ltd. —Peterborough
- Weekend availability
- Bachelor's degree
- Business
- Leadership
- Flexible schedule
HR Intern
Compare the Market —Peterborough
- Microsoft Office
- Internship
Quick apply
Process Improvement Specialist
Coloplast —Peterborough
- Continuous improvement
- Organisational skills
- Communication skills
Data Operation Manager
Trade Mastermind Limited —Peterborough
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
- Free parking
Quick apply
1d

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Complaints Manager

Cross Keys Homes -
Peterborough

Apply Now

Job details

Full-time
£49,305 - £51,900 a year
12 days ago

Qualifications

Driving Licence

Full job description

Full Time - 37 hours Monday to Friday

This is a remote working role with the requirement to visit tenants and head office as necessary, therefore you MUST be commutable within 1 hour of Peterborough, with a clean driving licence and suitably insured vehicle.

Role Details

This is an exciting opportunity to join our complaints team. Complaints Managers are tasked to investigate and improve our services when residents tell us they are unhappy. As we continue to listen and respond to the needs of our residents, we strive to resolve problems quickly and fairly so we have a dedicated team to this important part of our operational service to ensure parity and consistency.

We are seeking an experienced housing professional to join the team to deliver this service, with the overall purpose of,

Providing a professional, responsive and complaint resolution service to residents, ensuring an empathetic approach at point of contact.
Delivering a customer centered approach to the handling of feedback and complaint resolution.
Having an individual autonomy and freedom to solve resident problems or concerns.
Providing responsive, supportive and thorough investigations to all feedback and complaints.
Ensuring all investigations are in line with the appropriate policy and procedures that are in place.
Developing performance information, insights and understanding into the causes for resident feedback and identifying areas for improvement based on learning.

Take a look at the full Job Description to see the full profile for this role including our essential and desirable criteria.

If you think you have what we are looking for and are looking to join a fabulous team, then apply today.

You should know that if we find a great candidate before the closing date we reserve the right to close the campaign so don't leave it until the last minute to apply!

DBS Checks will be undertaken for the successful applicant.

CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.

Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.

There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.

You can find out more and the on the CKH website.

Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, the CBI and BuildEast.

Apply Now

Refine Your Search

performance manager jobs in peterborough, eng

Complaints Manager

Performance & Reporting Manager

Graduate Management Trainee - Peterborough / Huntingdon

Transport Planning & Optimisation Manager

Customer Experience Manager

Development Manager (18 Month FTC) - East of England - Lloyds Living

Cluster Performance & Continuous Improvement Manager

Sales Manager

Events Manager

Project Manager – Desalination Programme

Customer Account Manager

Category Manager

Operations Manager

Centre Manager

Programme Manager

Trading Manager

Area Manager

HR Intern

Process Improvement Specialist

Data Operation Manager

I want to receive the latest job alerts for performance manager in peterborough, eng

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