Information technology Work, Jobs in Peterborough (with Salaries)

Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
- Communication skills
7d
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- SharePoint
- Computer skills
- Communication skills
Quick apply
22h
Network Administrator
Microbyte —Peterborough
- £30,000 - £40,000 a year
- Full-time
- In-person
Quick apply
7d
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- CRM software
- Writing skills
- English
IT Infrastructure & Cloud Consultant
HBP Group —Peterborough
- £40,000 - £45,000 a year
- Full-time
- Azure
Quick apply
Contract Analyst (IT Frameworks)
Anglian Water Services Ltd —Peterborough
- £37,500 a year
- Full-time
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Help Desk Service Coordinator
Mencap —Peterborough
- £39,226 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
IT Intern (Full-time/Part-time)
Albourne Partners —Stamford
- £25 an hour
- Organisational skills
- Internship
- Time management
- Gym membership
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
IT Project Engineer
Microbyte —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
11d
Help Desk - Squad Lead
Mencap —Peterborough
- £72,291 a year
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Computer literacy
- Bachelor's degree
- Travel
IT Operations Manager (Hands-On)
DSM Group —Peterborough
- £46,000 - £52,000 a year
- Full-time
- Azure
- Supervising experience
- Team management
Quick apply
Senior IT Infrastructure & Cloud Consultant
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
Quick apply
Customer Support Administrator (Helpdesk)
ICE - Industrial Cleaning Equipment —Peterborough
- Full-time
- Communication skills
- Annual leave
Quick apply
4d
National Technical Support, PMLS, UK
Mindray —Peterborough
- Computer literacy
- Engineering
- Maintenance
Network Administrator (Net Admin)
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
IT Service Lead Engineer
HBP Group —Peterborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Quick apply

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information technology jobs near peterborough

Service Desk Analyst (4 Month Contract)

Taylor Rose -
Peterborough

Apply Now

Job details

Fixed term contract
7 days ago

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Computer repair
Inbound customer enquiry call handling
Incident management
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
Internal department liaison
User account management
Computer hardware
Technical support incident logging
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Active Directory

Full job description

This role involves but is not limited to:

Logging and responding to Incidents and Requests via the Service Desk Ticket system in a timely manner.
Liaising with resolving areas as appropriate to ensure speedy resolutions to queries and issues raised by users.
Working to agreed processes, procedures, service levels and guidelines to deliver an efficient service to end users
Answering telephone calls from end users in a courteous and professional manner
Maintaining and supporting PCs, laptops and telephony system.
Supporting and troubleshooting core software products including Microsoft 365, Active Directory, Citrix and case management systems
Undertaking Starters, Leavers, and User account updates and administration in accordance with agreed processes.
Providing advice and guidance to end users on IT-related matters.

Requirements:

Customer Service skills
Microsoft 365, Active Directory and Citrix desktop administration
Working knowledge of service desk ticketing tools such as ServiceNow or ManageEngine
Ability to troubleshoot common hardware and software issues and find solutions
Ability to meet deadlines and adjust to changing priorities
Ability to quickly gain new skills and knowledge when faced with new challenges
Ability to work independently as well as part of the Service Desk team
Ability to work well under pressure
Excellent verbal and written communication

Company Core Values:

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
Integrate: Bring together people and systems into a cohesive force
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

Apply Now

Refine Your Search

information technology jobs in peterborough

Service Desk Analyst (4 Month Contract)

1st/2nd Line IT Support Engineer

Network Administrator

IT Service Desk Analyst

Technical Support Engineer

IT Infrastructure & Cloud Consultant

Contract Analyst (IT Frameworks)

Help Desk Service Coordinator

IT Intern (Full-time/Part-time)

Service Desk Co-ordinator

IT Project Engineer

Help Desk - Squad Lead

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

Coalition Support Service Desk Technician

IT Operations Manager (Hands-On)

Senior IT Infrastructure & Cloud Consultant

Customer Support Administrator (Helpdesk)

National Technical Support, PMLS, UK

Network Administrator (Net Admin)

IT Service Lead Engineer

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