Company Description
We are looking for a dynamic, hardworking Team Leader to lead the team in John Lewis, Newcastle, to ensure the customer experience is maintained to the highest standards.
As a Team Leader for Benugo, you will be supporting the management team to assist with any team or customer queries.
As Team Leader you will receive the following industry leading benefits:
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Meal on shift
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Endless tea and coffee on shift
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Enrolment into the WSH pension scheme
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28 days annual leave, including Bank Holidays
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Enhanced maternity, paternity and family friendly leave with length of service
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Access to everyday discounts and communication portal
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Employee Assistance Programme and qualified Mental Health First Aiders
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Uniform provided
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Cycle to Work scheme
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Opportunity to develop and further your career in an exciting company
Hours: 30 hours per week
Hourly rate: £14.25 per hour
Job Description
The Team Leader will provide a positive and efficient customer experience, whilst ensuring the smooth running of the location.
Key Responsibilities:
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To ensure Food Safety and Health and Safety compliance is followed at all times.
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To organise deliveries, checking delivery notes and reporting any discrepancies.
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To assist with all front of house tasks, such as clearing tables, working on tills and serving food and drink,
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Carry out daily team briefings.
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Assist with the development of the team, providing training and up-skilling where possible.
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Support management with effective cost control, inclusive of labour targets.
Qualifications
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Excellent product knowledge (food/beverage)
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Positive can-do attitude
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Lead by example, always acting in a professional manner
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Excellent communication skills
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Responds quickly to drive business through periods of low demand
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Takes the initiative
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Excellent time management
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Supportive / Team player
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Excellent customer service skills
