WE ARE LOOKING FOR AN ASSISTANT MANAGER TO JOIN OUR TEAM AT EDEN SERVICE STATION, OLD MALTON !!
Who are we? Jos Richardson & Son Group Ltd run forecourt and convenience stores across Yorkshire and have been operating for over 130 years. It’s a great time to join us as our company continues to grow and flourish with further investment in our estate, including the multi-million pound investment in our new site at Eden Service Station, Old Malton ! Built from scratch, this site has now served the local community and passing motorists for just over a year - establishing itself as a destination after just 1 year. Our business continues to grow and innovate, yet our family-oriented principles remain at the heart of what we do and how we work !
This is a rare and exciting opportunity to join our family business and become part of who we are and what we do at management level.
What are we looking for? We are looking for a passionate and dynamic Assistant Manager to help lead and motivate our new team in delivering exceptional customer service and store standards. Someone who is hard-working has strong communication skills and is able to coach, empower and engage the team.
What are our values? Our Company Values form our culture. They underpin everything we do and will help us deliver our Vision and Mission Statement.
Customers - Our customers are the most important part of our business. We strive to understand their needs, wants and concerns so as to deliver an excellent customer experience when they want it. We enjoy the sense of achievement in taking care of our customers and therefore repeat the process day in day out.
Control - We recognise that we are in control of everything we do and that this has a direct impact on our customers; therefore we all take personal responsibility and ownership to deliver what they want,
when they want it.
Confidence - We inspire confidence by building relationships with customers, colleagues and the community based on integrity and honesty.
Challenge -We will strive to do every part of our job better than the day before in order to continually improve.
We enjoy this challenge and actively seek it.
Commitment - The Company is committed to providing you with excellent training, strong teams and a supportive management style, thereby enabling you to be more effective in your job role and enjoy your place of work. In return we will get your commitment in helping us to achieve our Vision and Mission, whilst at the same time adhering to our Company Values.
What does the role involve? Working alongside the other Assistant Manager, you will be reporting directly to the Site Manager and Area Manager, you will have joint responsibility for the running of a very busy Forecourt and Convenience Store, newly established at the A64 / A169 intersection at Old Malton, just 1 mile from Malton - The Food Capital of Yorkshire .
What do we expect?
· Managing, motivating and developing an effective team
· To take personal responsibility for your duties and the performance of your team
· To instill exceptional customer service standards within the team
· Setting, achieving and maintaining exceptional operating standards
· Ensuring full adherence to relevant legislation including Health & Safety Standards, Food Hygiene and Age Restricted Sales
· Growing sales and controlling KPIs effectively to ensure targets are achieved
· Ensuring stock management is controlled.
· Ordering for dry and wet stock.
· Security and cashing up daily takings
· Day to day duties include managing rotas, cashing up and merchandising the store
· To build trust and confidence with customers and colleagues
What do we need from you?
· Management and retail experience is a must
· A positive attitude with exceptional communication and people-management skills
· Excellent customer service record
· An understanding of Health and safety and due diligence
Don't worry if you have never worked in the fuel or convenience sector before - full training is provided.
Why Join Us? From Anniversary Rewards, Christmas Rewards and a very attractive 20% discount on store goods - we also offer in house training, progression and 29 days holiday a year alongside 4.2% pension contribution, free on-site parking and 24/7 access to Grocery Aid Support - providing you with confidential, expert advice and help on everything from mental health and financial concerns to legal issues and family support.
Please note, this site operates 24 hours a day, 365 days a year - typically you will be working between 6am and 10pm, however, there may be a need for occasional overnight working.
If you rely on public transport, please check availability of routes as you could be working a mixture of early and late shifts as part of your duties.
Salary: £14.30/hr
Job Type: Full-time
Pay: £14.30 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
Ability to commute/relocate:
- Malton YO17 6AE: reliably commute or plan to relocate before starting work (required)
Experience:
- Management or Supervisory: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
