Back office executive Work, Jobs in Pinner, Gtl (with Salaries)

Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
10d
Group Charter Sales Consultant - £35,000 +10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
- Gym membership
Quick apply
13d
Junior Sales Executive
Foxtons —London
- £28,550 a year
- Sales
- No experience needed
- Driving
Quick apply
Data and Systems Administrator
Women's Pioneer Housing —Hammersmith
- £29,350 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Senior Administrator
CPM UK —Stokenchurch
- £28,000 a year
- Full-time
- Hybrid work
- Employee discount
Quick apply
Ticketing Support Executive
Llama Travel —Camden Town
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
Marketing Graduate Trainee
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Marketing
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
CRM Manager - UK
Medik8 —Borehamwood
- £50,000 - £60,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee discount
Quick apply
13d
IT Service Desk Executive (6 Month FTC)
Jellyfish —London
- Full-time
- English
- Windows
- IT
- Annual leave
- Flexible schedule
Quick apply
PA/Office Manager (Maternity Cover)
Fenris Creations —London
- Full-time
- Remote
- Organisational skills
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
6d
Sales Development Representative
Zuora —London
- £52,000 a year
- Hybrid work
- Sales
- Business development
- Annual leave
Financial Crime Advisory Officer
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
Quick apply
Executive Assistant
Charles Tyrwhitt —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
5d
Sales Account Executive
Monzo —London
- £67,000 a year
- Sales
- Salesforce
- In-person
- Work from home
- Flexible schedule
National Account Executive Convenience & Travel
Allwyn UK —Watford
- Hybrid work
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
1d
Junior Customer & Candidate Support Executive
Oleeo —Wimbledon
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Personal Assistant / Office Manager
Script Assist —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Sales Executive
WeBuyAnyCar —St Albans
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Digital Marketing Executive
Air Charter Service —Surbiton
- Full-time
- Administrative experience
- Communication skills
- HTML
Quick apply
Web Developer
Global Study UK —London
- Full-time
- Bachelor's degree
- In-person
- Referral programme
- Sick pay
Quick apply
14d

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Customer Experience Executive

Step Change Outsourcing -
Stevenage

Quick apply

Job details

Full-time
From £25,610.65 a year
10 days ago

Benefits

Free parking
Profit sharing
Annual leave
Company pension
Canteen
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Sales
Customer service
Computer literacy
GCSE
Leadership
Communication skills

Full job description

The role
The Customer Experience team play a pivotal role in helping develop our Sales Agents, by providing great coaching and feedback on the quality of their sales calls.

As the Customer Experience Executive, you are responsible for listening to calls made by our Sales Team and reviewing them against both the Company and Client standards regarding the level of quality, as well as ensuring the calls are compliant. You will then be expected to complete the relevant documentation to pass back to the Team Leader for them to coach and feedback to the Sales Agents – you must therefore have competent listening skills and written communication.

The ideal candidate will be confident in providing constructive feedback regarding the quality of their calls. You will work collaboratively across other departments within the business, including the Training team, to define specific areas where groups of Sales Agents may have a development need.

To measure success, you will be required to share a weekly overview of performance regarding the Sales Agents calls you have listened to, evaluating against the quality metrics set. You will be able to track the progress made from your coaching and feedback by using our quality monitoring data management system, reviewing both overall team performance and for individual Sales Agents.

What’s in it for you?

Monthly bonus opportunity - £50 per month subject to hitting your objectives.
28 days annual leave, including bank holidays
BT & EE discount
Pension contribution
Excellent career progression giving you the chance to continually develop, learn key business and leadership skills within our organisation
Free on-site parking
On-site canteen

What we’re looking for someone who has:

Attention to detail
The ability to work in a fast-paced environment
Reliability and professionalism
Excellent communication skills, both verbal and written
Computer literacy, including PowerPoint and Excel
The ability to listen to a high volume of calls whilst maintaining focus for long periods
Patience and great people and customer service skills
A focus on outstanding quality and customer service
Must be a self-motivator and self-starter
Having call centre and/or quality measurement experience is preferable but not a necessity

This role is a full time position, 40 hours per week.
Mon-Thurs 09:00-18:15, Fri 09:00 -15:45.
This role is office based.

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Job Type: Full-time

Pay: From £25,610.65 per year

Benefits:

Company events
Employee discount
On-site parking
Profit sharing
Referral programme

Work Location: In person

Quick apply

Refine Your Search

back office executive jobs in pinner, gtl

Customer Experience Executive

Group Charter Sales Consultant - £35,000 +10% Uncapped Commission

Junior Sales Executive

Data and Systems Administrator

Senior Administrator

Ticketing Support Executive

Marketing Graduate Trainee

CRM Manager - UK

IT Service Desk Executive (6 Month FTC)

PA/Office Manager (Maternity Cover)

Sales Development Representative

Financial Crime Advisory Officer

Executive Assistant

Sales Account Executive

National Account Executive Convenience & Travel

Junior Customer & Candidate Support Executive

Personal Assistant / Office Manager

Sales Executive

Digital Marketing Executive

Web Developer

I want to receive the latest job alerts for back office executive in pinner, gtl

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