Guest experience leader Work, Jobs in Pinner, Gtl (with Salaries)

Cluster Groups, Conference and Events Coordinator
Hilton —Watford
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Senior Account Executive, Customer Engagement UK & Ireland
Hilton —Watford
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
- Employee stock purchase plan
- Annual leave
9d
Account Executive Hilton Direct UK&I
Hilton —Watford
- Full-time
- Sales
- Microsoft Office
- Hotel
- Employee stock purchase plan
- Annual leave
12d
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Front Office Supervisor
Hilton —Watford
- £13.32 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
7d
Senior Corporate Receptionist
Williams Lea —London
- £37,000 a year
- Full-time
- Management
- Customer service
- English
- Referral programme
Guest Experience Expert - Sheraton Heathrow Hotel
Marriott International, Inc —West Drayton
- Overtime
- Microsoft Outlook
- Hotel
- Hotel experience
- Employee discount
- Referral programme
10d
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Head of Hospitality
Sodexo —Ascot
- Up to £55,000 a year
- Monday to Friday
- Hospitality
- Microsoft Office
- IT
Quick apply
Head of Learning & Development
Searchlight Ventures —Westminster
- £60,000 - £70,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Front of House Manager
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
Assistant General Manager
Noble Restaurant Group —London
- Up to £55,000 a year
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
Quick apply
BBC Studios Runners Pool (Genre-Wide)
BBCSTUDIOS —London
- No experience needed
- Annual leave
Executive Engagement & Sales Associate
1440Sports —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Writing skills
Quick apply
11d
Formula 1 - Events Project Lead
Absolute Taste —London
- Full-time
- Hospitality
Quick apply
Sales Coordinator - Monday to Friday
CH&CO —London
- £32,000 a year
- Weekend availability
- Sales
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
9d
Senior Events Specialist
BYD Europe —Uxbridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
6d
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Assistant Events Manager
The Groucho Club - Private Events - Service —London
- £36,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply

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Cluster Groups, Conference and Events Coordinator

Hilton -
Watford

Apply Now

Job details

Full-time
£25,775.88 - £26,000.00 a year

Benefits

Employee stock purchase plan
Annual leave
Employee assistance programme
Employee discount

Full job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Groups, Conference and Events (GCE) Coordinator , you’re not just securing and coordinating group event bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Drive group sales: Respond to incoming inquiries and secure sales for meetings and group accommodations of 10–50 rooms (varies per hotel), including meeting space, food & beverage, and ancillary services
Generate new leads: Prospect, qualify, and convert new business opportunities through outbound efforts, proposal writing, and tailored sales strategies
Promote the property: Conduct engaging site inspections and hotel tours, highlighting key spaces and services that align with client needs
Negotiate and close contracts: Use discretion and authority to negotiate pricing, terms, and agreements with clients and vendors
Manage client relationships: Serve as the primary point of contact from contract to event execution, coordinating group details including room blocks, F&B, billing, performance clauses, and affiliate revenue opportunities
Manage event documentation: Input and update event details in booking systems, coordinate site visits, and arrange VIP services
Prepare and distribute documents: Create and share Banquet Event Orders (BEOs), group resumes, menus, diagrams, and post-event reports to ensure alignment across teams
Stay organized and detail-focused: Prioritize tasks, manage timelines, and maintain accurate records to support high-quality service and operational efficiency
Collaborate across teams: Partner with Operations, Catering, and Revenue teams to ensure a seamless transition from sales to service

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest experience leader jobs in pinner, gtl

Cluster Groups, Conference and Events Coordinator

Senior Account Executive, Customer Engagement UK & Ireland

Account Executive Hilton Direct UK&I

Guest Experience & Welcome Manager

Front Office Supervisor

Team Leader - 21 Soho Square

Senior Corporate Receptionist

Guest Experience Expert - Sheraton Heathrow Hotel

Front Desk Manager – Corporate Guest Services

Head of Hospitality

Head of Learning & Development

Assistant Front of House Manager

Assistant General Manager

BBC Studios Runners Pool (Genre-Wide)

Executive Engagement & Sales Associate

Formula 1 - Events Project Lead

Sales Coordinator - Monday to Friday

Senior Events Specialist

Guest Experience Manager, Pre-Opening - The St. Regis London

Assistant Events Manager

I want to receive the latest job alerts for guest experience leader in pinner, gtl

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