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Interim Quality Assurance Manager - Internal Only

Buckinghamshire New University -
High Wycombe

Apply Now

Job details

Full-time | Fixed term contract
£44,746 - £56,535 a year
5 days ago

Benefits

On-site gym
Company pension
Discounted gym membership
Employee discount

Qualifications

Management
Quality assurance
IT
Communication skills

Full job description

Location

High Wycombe

Contract Type

Secondment

Salary Range

£44,746 - £56,535

Hours per week

Closing Date

16/06/2026

Ref No

2071

Interim Quality Assurance Manager - Internal Only

Full Time - Fixed Term Contract 2 Years (internal secondment only) – High Wycombe

Salary - £44,476 - £56,535

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

Our University’s DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.

The postholder leads the Quality Assurance division within Academic Registry, ensuring delivery of high quality, customer focused services that support institutional strategy. They act as the University’s expert on quality assurance, overseeing key processes such as programme and module approval and amendment, programme monitoring, external examining, and academic regulations. They manage a team to coordinate and enhance services for staff and students. As a member of the Senior Leadership Team, the contribute to strategic development of the wider Academic Registry.

What we offer:

a generous holiday entitlement (35/30 days per annum, plus bank holidays & closure days)
Hybrid working (dependent on business needs)
training & development support opportunities
contributory pension scheme
discounted gym membership for our on-site gym
a range of staff discounts with major retailers.

Please click here to see our wide range of benefits available for employees.
Please click here for our behavioural based interview question bank.
Please click here to view our employee handbook.

If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.

For further information about this role please contact Jon Lees ([email protected])

All applications are to be made in full and online.

BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.

Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to the People Team if you have any specific needs or if you would like more information on how we can support you

We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

If you’re considering using AI to support your application, we encourage you to question the value it adds. The use of AI tools sometimes erodes authenticity and prevents us from being able to assess the real you. We strongly recommend you prepare your application using your own skills and knowledge and that AI is only used for the purpose of review.

Closing Date: Tuesday 16th June 2026

Interview Date: Wednesday 1st July 2026 (TBC)

If you are invited to interview for this role, you will need to provide evidence of your eligibility to work in the UK and if on a Visa, current visa and status. Sponsorship is dependent on the salary level of the position.

BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

Job Description

JOB DESCRIPTION

Job Title: Interim Quality Assurance Manager

Faculty/Directorate: Academic Registry

Grade: H

Location: High Wycombe

Hours: Full-Time

Responsible to: Academic Registrar

Responsible for:

Registry Officers, Senior Registry Administrators and Registry Administrators

Job Purpose:

The postholder manages and provides leadership to their allocated Section of the Academic Registry, ensuring they achieve their objectives to support the Department’s strategy whilst providing an excellent customer experience. They will act as the institutional expert and recognised authority on matters and issues within the University relating to their allocated Section, and they will actively contribute to, and assist with, the strategic development of the Academic Registry.

The postholder will lead their allocated Section to deliver agile, customer-focused services that support the University’s strategic objectives, ensuring excellent user experience and effective engagement with internal and external stakeholders. The Quality Assurance Section of the Academic Registry includes the following activities: (i) Programme Approval; (ii) Programme Monitoring, Review and Enhancement; (iii) Programme/Module Amendments; (iv) Accreditations and External Reviews; (v) External Examining; (vi) Academic Framework and Regulations; (vii) Academic Registry policies and associated processes and casework.

The postholder develops specialist expertise and manages their team to co-ordinate, deliver, and enhance processes for academic colleagues and learners. They will practice an inclusive approach and support building an inclusive university community where people can be themselves.

Main Duties & Responsibilities of the role:

Strategic Leadership & Development

Assist with the development and delivery of long-term strategy for Quality Assurance, Regulations, Policy & Casework.Lead the design, implementation, and enhancement of key processes, including External Examiner nominations, Programme Approval, Academic Integrity, Academic Appeals, and Programme setup.
Monitor sector developments (OfS, QAA, OIA, FHEQ, PSRBs) and recommend strategic changes to systems, policies, and procedures.
Lead cross-Registry and cross-University projects, delivering within agreed timelines and budgets.

Operational Management

Take accountability for operational planning across all functional areas, ensuring alignment with Academic Registry strategy.
Set and monitor objectives for the team to achieve strategic aims and deliver excellent service.
Oversee the delivery of high-risk casework (academic integrity, appeals, fitness-to-practice) and ensure compliance with legal and regulatory frameworks.
Ensure the accurate and timely setup of academic programmes on the student management system.

Expert Advisory Responsibilities

Provide authoritative advice to senior managers, academic leaders, and external partners on regulations, quality assurance, and casework.
Represent Academic Registry on committees, panels, Boards of Examiners, and working groups.
Engage in external networking to bring best practice and sector intelligence into University processes.
Lead training for academic and professional services colleagues on regulations, quality assurance, and policy implementation.

People Leadership

Line management responsibilities including recruitment and selection, performance management, professional development, motivation, health & safety, and wellbeing, and have an agile approach to change.

Continuous Improvement & Compliance

Monitor service provision and act on feedback to drive continuous improvement.
Comply with relevant legislative and other statutory requirements (e.g., the Data Protection Act 2018 and GDPR; Office for Students Conditions of Registration, Health and Safety; UK Visas and Immigration; and Equality and Diversity) in all working practices.
Maintain auditable records and oversee responses to Freedom of Information and data subject access requests.
Evaluate the success of projects and disseminate lessons learned.

Such other duties temporarily or on a continuing basis, as may reasonably be required

Person specification:

A = Application T = Test I = Interview

Education, Qualifications & Training

Means of Testing

Degree or equivalent

Knowledge & Experience

Delivering an excellent customer experience

A, I

Expert knowledge of quality assurance related policy, perspectives and processes for UK Higher Education

A, I

Management experience gained in a quality assurance section, or equivalent, in UK Higher Education

A, I

Knowledge of own field and how it inter-relates to other areas of the business

A, I

Line Management experience

A, I

Crisis Management experience

A, I

Experience of developing innovative solutions and contributing to strategic planning

A, I

Experience of leading complex change projects or programmes

A, I

Skills

Excellent management skills in meeting objectives and dealing with people at all levels in a UK Higher Education institution and/or international equivalents

A, I

Risk management skills

A, I

Excellent communication skills

A, I

The ability to persuade and influence others at a senior level

A, I

Proven people management and development skills

A, I

Digitally able and proficient in Microsoft tools

A, I

Special Requirements

Commitment to the values of the University

A, I

Customer focus and the desire to deliver a high quality service

A, I

Commitment to continuing professional development

A, I

An appreciation of the academic environment

A, I

BBF (Top 3 key behavioural categories most applicable to the role)

Delivering excellent service

Embracing change

Using resources effectively

Apply Now

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