On complex multi discipline projects or those of strategic importance to Costain the Senior Quality Manager leads the delivery of a professional Quality Management service within resource, programme and budgetary constraints, which satisfies legislative, regulatory and company requirement. Responsible for ensuring that the specific Quality and Nuclear Safety requirements are identified, developed, implemented and maintained during the project life cycle, including the management of all day to day aspects of the project QA/QC resource.
Responsibilities: Responsibilities
Main project interface with client Quality function.
Represent Quality Management as part of Project Leadership Team
Ensure that the appropriate contract pre-approvals are carried out on the supply chain (contractors and suppliers) according to the criticality rating and POQR.
Develop and implement the project QA/QC and LTR strategy (what, how, who, when and where) including allocation of resource and budget in accordance with the relevant standards and specifications and taking into consideration LFE from previous projects.
Establish and lead the project quality management programme, taking into consideration contract, client and legislative requirements, ensuring that project learning (LFE) is captured within the management system.
Lead the project and support the supply chain in development of their QA/QC management systems, offering best practice and relevant information captured through LFE.
Ensure quality risks are identified, recorded and steps are taken to mitigate or eliminate.
Establish all QA/QC approval networks.
Establish and set up reporting mechanisms for key project Quality performance metrics (KPIs) and roll out on the project.
Generate and report QA/QC Key Performance Indicator (KPI) metrics and data typically monthly, or according to the project reporting schedule, including non-conforming product, supply chain performance data, audit findings and trends.
Managing the QA/QC resource, regarding budget, availability and location against project life cycle.
Manage the personnel and employment related issues of Costain QA/QC work force.
Ensure that all project LTRs are verified in accordance with relevant technical specifications and project specific procedures, and systems are in place for monitoring and measuring LTR concurrency with project life cycle and right first time (RFT) delivery.
Establish and maintain the project internal and external audit programme, including leading internal audits and external audits of the supply chain.
Report on audit performance, communicating key audit findings and trends to the project leadership.
Liaise with second and third-party inspection bodies where necessary.
Measure and evaluate supply chain performance by scoring them against established Quality KPIs.
Produce and submit a monthly Quality Performance Report to the sector Quality Director.
Support Quality Director with sector specific Quality Management activities including Management Review, ISO 19443 certification and achievement of legislative and regulatory requirements.
Knowledge, Skills, and Experience
Essential
Excellent knowledge of Quality Management Systems
Strong working knowledge of document management systems
Comprehensive understanding in industry standards including ISO 9001 and ISO 19443
Proficient in the analysis of processes and data
IT literate and proficient in Microsoft Office
High level of communication skills in both written and spoked format
Proficient in the use of continuous improvement tools and techniques
Demonstrates excellent customer service behaviours
Ability to remain calm and work well under pressure
Solid organisational skills, including multitasking and time-management
Effective personnel management skills
Extensive Quality Management experience, including leading a quality team (QA and QC), preferably in associated industry
Practical experience of developing, implementing and improving Quality Management Systems.
Hands-on experience with project and commercial management tools
Desirable
Proven experience of whole project lifecycle within Engineering, Procurement and Construction on complex, multi-disciplinary projects
Proven experience of managing quality delivery to support major complex, multi-disciplinary projects
Commercial acumen
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About us: Costain helps to improve people’s lives with integrated, leading edge, smart infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.
Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase.
We do share individual feedback following an interview .
A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer.
It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
For more details please go to the Disability Confident website:
https://www.gov.uk/government/collections/disability-confident-campaign
