Ecommerce & Work, Jobs in Poling, Wsx (with Salaries)

Ecommerce Customer Service Executive - Ecommerce Bakery
Rachael's Kitchen —Worthing
- £26,500 - £29,000 a year
- Part-time
- Customer service
- Computer literacy
- English
- Employee discount
Quick apply
4d
Ecommerce & CRM Growth Manager
Posh Totty Designs Ltd —Brighton
- £42,000 - £46,000 a year
- Hybrid work
- Merchandising
- Analysis skills
- Product management
- Employee discount
Quick apply
PHP Web Developer
D3R —Chichester
- £35,000 - £45,000 a year
- Full-time
- SQL
- AWS
- Project management
- Profit sharing
- Health & wellbeing programme
Quick apply
9d
Ecommerce Customer Service Executive
TCMM Shutter Group Ltd —Brighton
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
8d
International Senior eCommerce Manager
Ancient + Brave —Lewes
- Full-time
- Spanish
- Merchandising
- Analysis skills
- Employee assistance programme
- Employee discount
Marketing Executive (Maternity Cover)
AB Sports Nutrition (Reflex Nutrition Ltd & High 5) —Brighton
- Full-time
- In-person
- Communication skills
- Marketing
- Free parking
- Work from home
Quick apply
3d
E-commerce Executive
The GelBottle Inc. —Brighton
- Hybrid work
- Merchandising
- IT
- Employee discount
Quick apply
10d
Accounts Assistant
TCMM Shutter Group Ltd —Brighton and Hove
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- QuickBooks
- IT
- Free parking
- Employee discount
Quick apply
2d
CRM Executive
Wild Nutrition —Lewes
- £29,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Management Accountant
TCMM Shutter Group Ltd —Brighton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
9d
Web Project Manager
Antropy Consulting —Crawley
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- In-person
- Work from home
Customer Account Manager
Avalara —Brighton
- Hybrid work
- Sales
- APIs
- AI
- Annual leave
Content Team Lead
Bamboo Nine —Brighton
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
10d
Senior Digital Marketing Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Merchandising
- Mentoring
- Employee discount
Quick apply
Director of Partnerships, EMEA
Linnworks —Chichester
- Remote
- Business development
- Travel
- Leadership
- Employee assistance programme
- Life insurance
Lead International Marketing Co Ordinator
Paladone Products —Shoreham by Sea
- Hybrid work
- Sales
- Microsoft Office
- Analysis skills
- Employee discount
- Flexible schedule
Quick apply
Solution Architect
MPB —Brighton
- Full-time
- Hybrid work
- Computer Science
- Engineering
- AWS
Quick apply
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
UK and Germany Marketing Assistant
Ancient + Brave —Lewes
- Full-time
- Bilingual
- English
- Internship
- Employee assistance programme
- Employee discount
11d
Ecommerce Trading Executive
Lucy and Yak —Brighton
- £26,000 - £30,000 a year

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Ecommerce Customer Service Executive - Ecommerce Bakery

Rachael's Kitchen -
Worthing

Quick apply

Job details

Permanent | Part-time | Full-time
£26,500 - £29,000 a year
4 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Computer literacy
GCSE
English
E-commerce
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Rachael’s Kitchen is recruiting for a Customer Service Executive to join our growing team based in our Worthing bakery.

Our staff are a huge part of what we do and who we are. They are the creative hands behind our gifting experience representing us across our two ecommerce brands; Rachael’s Kitchen and Bear’s Brownies. We're looking for a switched-on, hands-on Customer Service Exec to join our team. This is a varied role combining order processing, logistics coordination, and frontline customer service. You'll be at the heart of our daily operations, ensuring every order goes out perfectly and every customer receives exceptional service.

You will be a key member of the Rachael’s Kitchen office team and will be expected to be able to work under pressure and be self-motivated, working closely with the Customer Service Coordinator and members of the team to ensure smooth communication and thorough updates of orders as they progress.

If you're an all-rounder who thrives in a fast-paced environment where no two days are the same, this could be the perfect role for you.

Key Responsibilities:

Order Processing & Administration:

Print and process daily orders from our ecommerce system (WooCommerce)
Prepare courier labels and coordinate dispatch
Carefully note customer personalisation requests and special instructions
Manage orders for next-day delivery and future dates
Liaise with courier services to track and chase deliveries

Customer Service:

Respond to customer inquiries via email, phone, and live chat
Answer product questions and help customers with their orders
Handle customer service mailboxes efficiently
Resolve issues quickly and professionally
Provide a friendly, helpful service that reflects our brand values

You'll be constantly switching between today's urgent orders and planning ahead for upcoming days, juggling multiple priorities while maintaining high attention to detail.

What We're Looking For:

Essential:

Excellent communication skills - both written and verbal
Strong organizational skills and meticulous attention to detail
Computer literate and comfortable with IT systems (experience with ecommerce platforms is a bonus)
Natural problem-solver who thinks on their feet
Able to multi-task effectively in a busy, fast-paced environment
Proactive and takes initiative without needing constant direction
Team player with a can-do attitude
Professional telephone manner

You'll thrive with us if you:

Love variety and hands-on work
Stay calm and focused during busy periods
Are happy to turn your hand to whatever needs doing
Want to be part of a small business where you make a real difference
Take pride in getting things done effectively
Enjoy being part of a supportive team environment

What We Offer:

A fun, welcoming office environment with a great team culture
A varied role where you'll learn multiple aspects of the business
The satisfaction of directly contributing to customer happiness
Opportunity to grow as the business expands

This is an office hours role, Monday-Friday. This role will include some very occasional weekend work during key calendar gifting periods and hours may change during peak times such as Christmas, when we may go to a 7-day operations. This role is required to be office based and you will be expected to manage your own working hours and routine to best suit business needs.

This is a permanent position with full-time and part-time considered. After an initial 3-month probationary period access to the company contribution free private medical scheme will be granted as well as our bonus scheme.

Salary: £26,500-£29,000 per year depending on experience

Job Type: Full-time or Part-time

Additional pay:

Yearly bonus

Benefits:

Employee discount
Private medical insurance

Schedule:

Monday to Friday

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 3 years (preferred)
Administrative experience: 3 years (preferred)

Language:

English (required)

Work Location: In person

Pay: £26,500.00-£29,000.00 per year

Benefits:

Company pension
Employee discount
Private medical insurance

Ability to commute/relocate:

Worthing BN14: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)
E-commerce: 2 years (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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