Service delivery manager Work, Jobs in Ponders End N9 (with Salaries)

Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Fleet Manager (Part-Time)
My Local Bobby Ltd —Waltham
- From £13 an hour
- Part-time
- In-person
- Communication skills
Quick apply
Team Manager Leaving Care
Finefair Ltd —Ilford
- £35,000 - £45,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Work from home
Quick apply
13d
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Delivery Team Trainer
Evri —Enfield
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Travel
6d
Service Delivery Manager
INFINITY GROUP —London
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Sales
- Annual leave
Quick apply
Customer Service Executive - Part Time
Syte Link —Loughton
- £13 an hour
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Enfield
- Full-time
- Customer service
- English
- Administrative experience
Lead Service Delivery Manager
Post Office Ltd —London
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
10d
Global Service Delivery Manager – Client Services
Deutsche Bank —London
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Employee discount
13d
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Warehouse Skills Trainer
Reynolds Food Group —Waltham Cross
- £32,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Presentation skills
Quick apply
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Service Delivery Officer
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
12d
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Service Delivery Manager
ABM —London Heathrow Airport
- Management
5d
Service Delivery Manager
Preventr Services Group —London
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
Quick apply
5d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £40,491.36 a year
- Full-time
- Project management
- Driving
- Organisational skills
- Annual leave
- Employee discount
Quick apply
3d
Service Delivery Manager - (PA2025Q3JB143)
SS&C Technologies —Basildon
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Human Resources (HR) Manager
Rhythmic Care UK Ltd —Ilford
- £40,000 - £50,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Master's degree
- Flexitime
Quick apply
7d

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Customer Service Executive - Full Time

Syte Link
Loughton

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
Phone etiquette
Communication skills

Full job description

This role is perfect for anyone looking to develop their customer service career, with a company that is growing fast and is looking to build something great in its marketplace.

Our mission is to simplify the supply of construction site services through great people & industry-leading technology.

Syte Link is an eight-figure turnover, forward-thinking business that offers the construction sector a range of Waste Management, Material Supply, Equipment Hire, Fuel services, and more.

We provide a centralised hub that offers our construction customers the most comprehensive services, tools and materials for their construction sites. We keep building projects moving!

This role will report to the Head of Operations and will develop close working relationships with the Finance, Service Delivery and Sales teams.

THE ROLE

The Service Delivery Rep plays a pivotal role in supporting the success of the Business Development team by ensuring the seamless execution of daily operations and delivering outstanding customer service.

Acting as the first point of contact for account-related queries, this role enables Business Development Managers to focus on sales-focused activities. Responsibilities of the Service Delivery Rep include creating orders, processing payments, and dealing with day-to-day queries surrounding our customers' sites.

This highly collaborative position works closely with clients, finance, and supply chain partners to drive a best-in-class customer experience.

Act as the first point of contact for client queries and account-related requests, ensuring timely, accurate resolutions and shielding Business Development Managers from day-to-day operational tasks.
Support Business Development in maintaining client satisfaction, retention, and growth by handling tasks such as order creation, simple pricing decisions (where clear agreed-upon rules have been given by BDM), and routine client communications.
Use all available communication channels (calls, emails, etc.) to efficiently complete tasks associated with our growing customers, and standard daily operations, which could include ETA’s, Collections, and Live Issues etc.
Collaborate closely with the service delivery team, finance, and supply chain partners to ensure consistent, high-quality execution of services across all managed accounts.
Manage sensitive customer lists to ensure that delivery checks are completed, improving successful delivery rates for our VIP customers.
Ensure that absence & lateness levels are kept in line with the company guidelines, following all policies in place.
Manage your time effectively through the use of our system, tracking your availability, meetings, and scheduled breaks correctly.
Promote and motivate others to live by the company values by driving a positive mentality on a day-to-day basis.

THE REQUIREMENTS

Ability to understand that growth businesses are unpredictable environments and are comfortable with a degree of change.
You will have experience within a successful customer service or customer success team, preferably within the construction equipment/materials industry.
Highly capable of managing different workloads, organising daily structures and comfortably working through multiple tasks.
Comfortable with being a strong communicator, unafraid to have difficult conversations and can articulate with excellent written and verbal skills.
Tech-savvy and comfortable working with our CRM solution and software tools.
Team player who fits right into our culture and lives by our company values.
Demonstrable skills in de-escalation, organisation and a positive mindset.

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in ponders end n9

Customer Service Executive - Full Time

Fleet Manager (Part-Time)

Team Manager Leaving Care

Service Delivery Manager

Delivery Team Trainer

Service Delivery Manager

Customer Service Executive - Part Time

Delivery Station Liaison Agent

Lead Service Delivery Manager

Global Service Delivery Manager – Client Services

Operations Support

Warehouse Skills Trainer

Customer Relations Manager

Service Delivery Officer

Operations Manager

Service Delivery Manager

Service Delivery Manager

Service Delivery Manager

Service Delivery Manager - (PA2025Q3JB143)

Human Resources (HR) Manager

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