About Stage Sound Services
Stage Sound Services is a Cardiff-based company working at the heart of the live events and entertainment industry. We provide professional audio, lighting, staging, and technical production services to theatres, festivals, corporate events, touring productions, and major live shows across the UK.
Our work spans everything from intimate theatre productions to large-scale outdoor events, supporting clients with high-quality equipment, experienced crews, and robust technical expertise. Safety, professionalism, and collaboration sit at the core of how we operate, both in our warehouse and on sites.
The Role
We are looking for an organised and proactive HR & Operations Assistant to provide administrative support across HR-related matters and operational activities across the business.
Working closely with the HR Manager and Head of Operations, this role will help ensure the smooth day-to-day running of both functions by providing effective administration, maintaining accurate records, and supporting key business processes.
The successful candidate will have strong administrative skills, excellent attention to detail, the ability to handle confidential information with discretion, and the confidence to manage multiple priorities within a fast-paced environment.
This is a full-time role, Monday to Friday, 8:30am–5:30pm (40 hours per week). We are open to discussing alternative working hours for the right candidate.
Key Responsibilities
- Provide day-to-day administrative support to the HR and Operations functions.
- Work closely with the Head of Operations and HR Manager to support business priorities.
- Provide personal assistant support to the Head of Operations, including managing communications, prioritising emails, coordinating diaries, arranging meetings, and preparing documentation.
- Support the HR function across key areas including recruitment, onboarding and offboarding, employee records, training and development administration, employee relations support, and compliance activities.
- Prepare letters, reports, meeting documents, and other business communications.
- Support warehouse management with team administration, including timecards, holiday records, and sickness tracking.
- Assist with coordinating events, bookings, travel arrangements, and accommodation.
- Maintain accurate and up-to-date records across HR and operational systems.
- Provide general administrative support to ensure effective business operations.
About You
We are looking for someone who is organised, reliable, and enjoys working in a varied role where no two days are the same.
Essential Requirements:
- GCSEs (or equivalent) in English and Maths.
- Previous experience in an administrative role, ideally supporting HR, operations, or a busy office environment.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Excellent attention to detail and a commitment to maintaining accurate records.
- Ability to handle confidential information professionally and with discretion.
- Strong written and verbal communication skills.
- Ability to work independently while also contributing effectively as part of a wider team.
Desirable Requirements:
- A recognised administration and or HR qualification (or working towards)
- Previous experience using HR systems
What We Offer
We offer a comprehensive benefits package designed to support you. You'll start with 20 days of annual leave, plus an extra day for each year you work with us, up to 25 days (pro rata for part-time). We provide peace of mind with private medical insurance, a cash healthcare plan, income protection, and life assurance. Our commitment to your health extends to virtual GP access, an employee assistance program, and well-being support, including access to therapy. In addition to regular staff socials and industry events, you can take advantage of gym discounts, a cycle-to-work scheme, and free onsite parking. We also celebrate long-term commitment with special gifts and recognition.
Diversity and inclusion
We are proud to have a diverse and inclusive workplace where all employees are valued, respected, and supported. Our commitment is to continue fostering this environment by welcoming applicants from all backgrounds, identities, and experiences. We believe that maintaining and strengthening our diversity is essential to innovation, collaboration, and long-term success.
Next steps
We’d love to hear from you! Please submit your CV and cover letter via Indeed. If you’re shortlisted, you’ll be invited to an interview over the coming weeks.
Pay: £27,976.00-£30,742.40 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
Ability to commute/relocate:
- Cardiff CF23 8HE: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you require visa sponsorship now or in the future to work in the UK?
- How many years of experience do you have in administration and or HR?
Work authorisation:
- United Kingdom (required)
Work Location: In person
