customer assistant Work, Jobs in pontypridd (with Salaries)

Customer Relations Assistant
Transport for Wales —Pontypridd
- £12.71 an hour
- Word processing
- Classroom experience
- Computer skills
- Employee discount
Customer Assistant
Lidl —Caerphilly
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
Stock Assistant
Aldi —Blackwood
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Retail Assistant
EG On The Move Ltd —Merthyr Tydfil
- £10.95 - £12.90 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Apprentice Sales Assistant
Savers —Pontypridd
- £9.75 - £9.95 an hour
- Full-time
- Employee assistance programme
- Sick pay
Retail Assistant - Part Time, Evenings & Weekends
Farmfoods —Merthyr Tydfil
- £10.95 - £12.81 an hour
- 8 hour shift
- School
- Employee discount
- Gym membership
Quick apply
6d
Retail Optical Assistant
Vision Express —Pentyrch
- Full-time
- Communication skills
Store Assistant
Aldi —Brecon
- £13.50 - £14.47 an hour
Retail Assistant - Part Time
Farmfoods —Cardiff
- £10.95 - £12.81 an hour
- Part-time
- School
- Employee discount
- Gym membership
Quick apply
2d
Sales Assistant
Footasylum —Merthyr Tydfil
- £8.00 - £12.71 an hour
- Part-time
- Laboratory experience
- Employee discount
8d
Retail Assistant
Holland & Barrett —Brecon
- £13.70 an hour
- Part-time
- Store discount
- Employee assistance programme
Customer Service Assistant (maternity cover)
SHELL Tonypandy —Tonypandy
- £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
6d
Stock and Trade Assistant
Dunelm —Bridgend
- £8.00 - £12.71 an hour
- Weekend availability
13d
Customer Assistant - Replenishment
Morrisons —Cardiff
- Employee discount
Quick apply
Sales Assistant
Topps Tiles —Merthyr Tydfil
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
General Sales Assistant (Perm) - 4 Hours Evenings & Weekends
Matalan —Pontyclun
- Part-time
- Employee discount
Quick apply
7d
Post Office Assistant
Kumar Stores Ltd —Swansea
- Up to £12.71 an hour
- Full-time
- Customer service
- English
- Accounting
Quick apply
1d
Operations Assistant Reception
David Lloyd Clubs —Cardiff
- Communication skills
- Employee discount
15h
Customer Assistant - Nights
Morrisons —Abergavenny
- Night shift
- Employee discount
Quick apply
12d
Store Assistant
ANH STORES LTD —Treorchy
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Merchandising
Quick apply
2d

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customer assistant jobs near pontypridd

Customer Relations Assistant

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract
£12.71 an hour

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount
Car scheme

Qualifications

Word processing
Classroom experience
Computer skills
Communication skills
Welsh

Full job description

Pay Rate:
£12.71 per hour
Location:
Llys Cadwyn Pontypridd
Website Category:
Head Office
Contract Type:
Fixed Term
Closing Date:
8 June 2026
Vacancy Reference:
0584

Please note: this is a 6 month fixed-term contract

The Role

The Customer Relations Assistant performs an integral multifunctional role within the Customer Relations function, providing efficient administration support including organising, processing and monitoring all channels of communication as well as supporting the management team with the preparation of reports and data analysis.

Role responsibilities

Provide a high-quality Customer Relations service, by professionally addressing complaints, queries and feedback from customers via a range of contact methods to resolve customer queries promptly.
Process customer queries by recording information about customers, cases, and contact reasons into the CRM system, to ensure all data captured is both complete and accurate.
Produce quality written responses to all customer contacts by complying with our regulatory timescales, Complaint Handling procedures and internal guidelines to ensure the output of replies to customers meets internal quality guidelines regarding content and tone.
Process delay repay claims on our Delay Repay system by using a range of contact methods and our CRM systems, ensuring that each claim is processed in line with our Passenger Charter

Who we're looking for

High standard of written and verbal communication
Proficient computer and word processing skills with Microsoft
Excellent organisational
Ability to provide a consistent high-quality service to

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Job benefits

Enhanced pension scheme

Free travel across the TfW rail network

Cycle to work scheme

Electric car scheme

Health cash plan

High street discounts

Training & development opportunities

Apply Now

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Customer Relations Assistant