Protection officer Work, Jobs in Pool In Wharfedale, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Data Protection Consultant / Outsourced Data Protection Officer
Clinical DPO / Amicis Data Ltd —Harrogate
- £37,500 - £47,500 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Work from home
Quick apply
8d
Full-time Compliance Officer for Duchy College
Harrogate Ladies' College —Harrogate
- Full-time
- Microsoft Office
- Preschool
- Presentation skills
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Compliance Officer
The Wilberforce Trust —York
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Apprentice Trading Standards Officer (Tobacco and Vapes)
City of York Council —York
- £20,932.73 - £24,521.19 a year
- Full-time
- Hybrid work
- No experience needed
- English
- Annual leave
- Employee discount
14d
Early Help Gateway Officer
Bradford Children and Families Trust —Bradford
- £34,434 - £36,363 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
7d
Child Protection Advocacy Officer
Barnsley Metropolitan Borough Council —Barnsley
- £31,537 - £34,434 a year
- Full-time
- English
1d
Operational Support Officer
HM Courts & Tribunal Service —Leeds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
5d
Alumni, Scholarship and Donor Engagement Officer
Leeds Beckett University —Leeds
- £30,378 - £34,610 a year
- University
- Annual leave
4d
Transformation Partner
Oakdale Group —Harrogate
- £55,000 - £55,001 a year
- Hybrid work
- No degree
- Patient care
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
Housing Standards Senior level surveyor
North Yorkshire Council —Harrogate
- £38,220 - £42,839 a year
- Full-time
- Customer service
- Contracts
- Construction experience
- Employee discount
10d
Housing Standards Mid Level surveyor
North Yorkshire Council —Harrogate
- £34,434 - £38,220 a year
- Full-time
- Customer service
- Contracts
- Construction experience
- Employee discount
10d
MDT Administrative Officer
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Word processing
- Administrative experience
- Data entry
2d
Team Manager – Kinship Post Order Support
Bradford Children and Families Trust —Bradford
- £51,356 - £54,495 a year
- Weekend availability
- Childcare
- Bachelor's degree
- Annual leave
Shift Station Manager
Network Rail —Leeds
- £43,588 - £53,167 a year
- Full-time
- Management
- Annual leave
- Employee discount
3d
Control Room Log Administrator
Leeds United Football Club —Leeds
- Customer service
- IT
14d
Volunteering Support Officer
Royal Society of Wildlife Trusts —York
- £28,804.88 - £32,043.44 a year
- Part-time
- Travel
3d
Biodiversity Officer
City of Bradford Metropolitan District Council —Bradford
- £31,022 - £33,699 a year
- Flexible schedule
2d
Assessor
Leeds United Football Club —Leeds
- Customer service
- Communication skills
Control Room CCTV Operator
Leeds United Football Club —Leeds
- Customer service
- Microsoft Office
- IT

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protection officer jobs near pool in wharfedale, wyk

Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

protection officer jobs in pool in wharfedale, wyk

Revenue Protection Officer

Data Protection Consultant / Outsourced Data Protection Officer

Full-time Compliance Officer for Duchy College

Compliance Officer

Apprentice Trading Standards Officer (Tobacco and Vapes)

Early Help Gateway Officer

Child Protection Advocacy Officer

Operational Support Officer

Alumni, Scholarship and Donor Engagement Officer

Transformation Partner

Housing Standards Senior level surveyor

Housing Standards Mid Level surveyor

MDT Administrative Officer

Team Manager – Kinship Post Order Support

Shift Station Manager

Control Room Log Administrator

Volunteering Support Officer

Biodiversity Officer

Assessor

Control Room CCTV Operator

I want to receive the latest job alerts for protection officer in pool in wharfedale, wyk

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