Aftersales manager Work, Jobs in Poole, Dor (with Salaries)

Aftersales Manager
Sandown Mercedes Benz of Dorchester —Dorchester
- Up to £58,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Employee discount
- Life insurance
Quick apply
7d
Aftersales Advisor
Snows Group —Poole
- £27,000 - £36,000 a year
- Full-time
- English
- In-person
Quick apply

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Aftersales Manager

Sandown Mercedes Benz of Dorchester -
Dorchester

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Job details

Permanent | Full-time
Up to £58,000 a year
7 days ago

Benefits

Company car
Cycle to work scheme
Company pension
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Upselling
Cash handling
Mechanical knowledge

Full job description

Aftersales Manager

Mercedes-Benz of Dorchester

An opportunity has arisen to join us as an Aftersales Manager at our Dorchester site. The purpose of the role is to ensure the smooth running of the Service Department on a day to day basis, to maximise sales and profit opportunities and to deliver the brand experience.

The role of the Aftersales Manager is to develop aftersales strategy for the site, focusing on capturing all available revenue streams along with the development and utilisation of the Aftersales Team to achieve the business objective. A big part of this role is to ensure that brand standards are met and legal regulations are complied with.

Main Duties and Responsibilities

· Ensure that all areas of responsibility achieve and maximise profit margins within their objectives/annual budget.

· Lead and motivate the After Sales team taking steps to create a professional and customer focussed environment.

· To continually review the financial situation, examining all accounts, daily and weekly operating controls and dealer composite figures along with franchise/industry KPI’s, taking corrective measures and actions as deemed necessary.

· Monitoring compliance with all statutory regulations and ensuring brand quality and service standards are being met.

· Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.

· Using the external analysis undertaken, carry out internal analysis to ensure business is competitive within the market place.

· Ensure Company HR policies are followed correctly.

· Ensure that area of responsibility complies with relevant legislation on consumer law, trade descriptions, FSA Regulations for insurance etc.

· Ensure that steps are taken to provide a safe working processes are followed and provision of H&S legislation is complied with.

The ideal candidate will have previous experience as a Service Manager, in an Aftersales Department.

Hours: 08:00 – 18:00 Monday – Friday – 45 hours per week

A Company Car will be provided as part of a remuneration package.

Competitive salary and commission package.

Job Types: Permanent, Full-time

Pay: Up to £58,000.00 per year

Benefits:

Company car
Company pension
Cycle to work scheme
Employee discount
Life insurance
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

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